Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

AC Hotel Guadalajara Providencia, Mexico

3.5-star3.5 stars
Avenida De Las Americas 1500, County Club, Guadalajara, JAL, 44610, Mexico

3.5-star hotel with outdoor pool, near Punto Sao Paulo Shopping Center
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Rooms are too small and never got cleaned Oct 30, 2020
  • Loved the rooms, the lobby, the breakfast and the pool. Oct 9, 2020

AC Hotel Guadalajara Providencia, Mexico

from P3,221
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, City View, Corner
  • Junior Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Bi-Level)

What’s around AC Hotel Guadalajara Providencia, Mexico

Landmarks

  • In Providencia
  • La Minerva - 37 min walk
  • Punto Sao Paulo Shopping Center - 10 min walk
  • Templo Expiatorio del Santisimo Sacramento - 2.6 mi / 4.2 km
  • Guadalajara Cathedral - 3 mi / 4.9 km
  • Telmex Auditorium - 3.1 mi / 4.9 km
  • Expo Guadalajara - 4.1 mi / 6.6 km
  • Plaza de Armas - 4.3 mi / 6.9 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 40 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

AC Kitchen - This restaurant specializes in Spanish cuisine and serves breakfast only.

Sky Lounge - Onsite rooftop bar. Open select days.

AC Hotel Guadalajara Providencia, Mexico’s small print

Also known as

  • AC Hotel Guadalajara Mexico
  • Hotel AC Hotel Guadalajara Providencia, Mexico
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  • Guadalajara AC Hotel Guadalajara Providencia, Mexico Hotel

Policies

  • Pool access available from 9:00 AM to 7:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer and masks are required in public areas.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    This property accepts credit cards, debit cards, and cash.

    Optional extras

    Cooked-to-order breakfast is offered for an extra charge of MXN 270 for adults and MXN 190 for children (approximately)

    Pets are allowed for an extra charge of MXN 700 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge of MXN 330 per vehicle (one-way, Maximum occupancy 2)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for AC Hotel Guadalajara Providencia, Mexico

    • Does AC Hotel Guadalajara Providencia, Mexico offer free cancellation for a full refund?
      Yes, AC Hotel Guadalajara Providencia, Mexico does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at AC Hotel Guadalajara Providencia, Mexico?
      This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Is parking offered on site at AC Hotel Guadalajara Providencia, Mexico?
      Yes, there's free self parking.
    • Is there a pool at AC Hotel Guadalajara Providencia, Mexico?
      Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
    • Are pets allowed at AC Hotel Guadalajara Providencia, Mexico?
      Yes, pets are welcome. There's a charge of MXN 700 per pet, per day. Service animals are exempt from fees.
    • What are the check-in and check-out times at AC Hotel Guadalajara Providencia, Mexico?
      You can check in from 3 PM - midnight. Check-out time is noon.
    • Are there restaurants at or near AC Hotel Guadalajara Providencia, Mexico?
      Yes, AC Kitchen offers Spanish cuisine. Nearby restaurants include Cortez (7-min walk), La Docena Oyster Bar & Grill (9-min walk), and Pistones (9-min walk).
    • Is airport shuttle service offered by AC Hotel Guadalajara Providencia, Mexico?
      Yes, an airport shuttle is available. The charge is MXN 330 per vehicle one-way.
    • Is there an onsite casino at AC Hotel Guadalajara Providencia, Mexico?
      No, this hotel doesn't have a casino, but Majestic Casino (9-min drive) is nearby.
    • What is there to do near AC Hotel Guadalajara Providencia, Mexico?
      Recommended spots to visit include Punto Sao Paulo Shopping Center (10-min walk) and La Minerva (1.9 mi), along with Templo Expiatorio del Santisimo Sacramento (2.6 mi) and Guadalajara Cathedral (3 mi).

    Recent reviews

    Fabulous 8.6 From 402 reviews

    Fair 4.0
    Check in: - Front desk staff was not attentive or willing to help with my requests. -Parking: This was OK. The parking is at the second level, they got very fast elevators and parking is free with validation Room: -A light on top of the main restroom area was out. Service didnt replace. -Rooms are very dark if you rely only on the lights -right, it has a modern "looking", but no trash can by the sink or any toiletries? -light switches have an odd position, restroom as example, its behind the door all the way back, you gotta go into the room at dark to try to find it -VERY NOISY between rooms!. Also, there was a high pitch sound that went out a couple of times during the night (AC maybe?) Kitchen: Biggest disappointment. $25dll daily for Breakfast. We stayed for 4 nights and we rather lose the money than eating the food or the bad service. One morning, I had to cancel my order of toast because, in 1 hour, they only brought out our coffee. Bad and slow. when I asked them to just close my tab, the employee didn't seem to care or wonder why.. just said, oh sorry, we are busy. Pool: I only went to the bar area twice during our stay. 1st time was around 5 pm. Glass around the pool was dirty and opaque. Not worth the money
    us4 night family trip
    Exceptional 10.0
    Excelente hotel, excelente ubicación , regreso pronto
    Betty, us2 night family trip
    Exceptional 10.0
    We had an amazing stay at AC Hotel, Staff was friendly except one receptionist at the front can work a little on her customer service skills other than that it was a great stay.
    ms, us3 night trip with friends
    Good 6.0
    False advertising for shuttle service from the hotel to the airport. They tried to take advantage of us and charge us $25 for the ride when I showed them that it was included.
    us3 night trip with friends
    Poor 2.0
    GREETING STAFF WAS TERRIBLE !!!!!!!!!! I was embarrassed in front of my guest by an unprofessional manager and his receptionist, he acted like a total jerk and was unapologetic! I have been a frequent customer and never had this trouble, just a bad choice of employees !!!!
    Fernando, us1 night family trip
    Very good 8.0
    The room should be more spacious and have more variety on the menu. An if it is part of the Marriott franchise, it should have international beers.
    us1 night family trip
    Good 6.0
    Had a bad experience with a manager that was very unprofessional he was screaming at my female guest being extremely rude! lucky his shift was over and a female manager was just arriving and she was very helpful in defusing the situation and gave us a courtesy pass for the next day for me and my guests. but the next day the girl who was working with the unprofessional manager denied us our courtesy and denied knowing the other manager's name who helped us, as she was as rude as the unprofessional manager!
    fernando, us4 night family trip
    Fair 4.0
    Definitely this place needs a lot of cleaning. Nice pool with great view but so disappointing clearing that makes it gross to get in it as well as the gym, disgusting.
    Mark, us3 night family trip
    Exceptional 10.0
    Very safe with security. Very nice clean hotel. Service was excellent. Only con - breakfast options not that great and fruit tasted like onions... =/ Coffee was really good.
    us3 night family trip
    Exceptional 10.0
    Great Location
    Great place to stay! The service is great. Location is great. Very clean hotel and the pool is wow! Great view. Elevator is a bit confusing! You need your room key to go up or down. And at times the elevator would not read the room key. Another issue was the parking. The hotel needs to validate the parking ticket in order to exit out. It did not work every time they validated the parking at the hotel lobby. I had to go to their security office to validate the ticket. It was very inconvenient to stop every time. Other than that, personnel was great and the hotel is very nice. I really recommend it.
    Javier, us2 night family trip

    AC Hotel Guadalajara Providencia, Mexico