Guests
All properties in Croydon, England, United Kingdom

Grand Sapphire Hotel

3-star hotel in Waddon with conference center

  • Free WiFi and free parking
From
P3,097

Image gallery

  • Garden
  • Garden
  • Family Triple Room, Multiple Beds - Bathroom
  • Executive Double Room, Ensuite - Bathroom Shower
  • Garden
Garden. Image 1 of 44.
1 / 44Garden
45 Imperial Way, Croydon, CR0 4RR, England, United Kingdom
7.8.Good.
  • Whilst the venue may have a lovely banqueting suite the hotel is AWFUL. The walls are…

    Nov 19, 2021

  • It was amazing would highly recommend I would stay again,The receptionist Rehan was…

    Nov 15, 2021

See all 284 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
    • Free WiFi
    • Free parking
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 40 smoke-free guestrooms
    • Daily housekeeping
    • Breakfast available
    • Conference center
    • Coffee/tea in a common area
    • Air conditioning

    For families

    • Television
    • Free toiletries
    • Daily housekeeping
    • Iron/ironing board
    • Elevator
    • LED TV

    What’s around

    • In Waddon
    • Surrey Hills - 5.5 mi / 8.8 km
    • Clapham Common - 8 mi / 12.9 km
    • The Oval - 9.5 mi / 15.3 km
    • U.S. Embassy - 10 mi / 16 km
    • King's Road - 10.3 mi / 16.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Single Room
    • Double Room
    • Twin Room
    • Family Triple Room, Multiple Beds
    • Executive Double Room, Ensuite

    What’s around

    Landmarks

    • In Waddon
    • Surrey Hills - 5.5 mi / 8.8 km
    • Clapham Common - 8 mi / 12.9 km
    • The Oval - 9.5 mi / 15.3 km
    • U.S. Embassy - 10 mi / 16 km
    • King's Road - 10.3 mi / 16.6 km
    • Stamford Bridge Stadium - 10.6 mi / 17 km
    • Richmond Park - 10.6 mi / 17.1 km
    • St. Thomas' Hospital - 10.8 mi / 17.3 km
    • Sloane Square - 10.8 mi / 17.4 km
    • Sea Life London Aquarium - 10.9 mi / 17.5 km

    Getting around

    • Gatwick Airport (LGW) - 26 min drive
    • Heathrow Airport (LHR) - 44 min drive
    • London City Airport (LCY) - 40 min drive
    • Croydon Waddon Station - 15 min walk
    • South Croydon Station - 28 min walk
    • Croydon Purley Station - 4 min drive
    • Wandle Park Tram Station - 26 min walk
    • Waddon Marsh Tram Station - 30 min walk
    map
    See on map
    45 Imperial Way, Croydon, CR0 4RR, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 40 rooms

    Arriving/leaving

    • Check-in time 2 PM-10:00 PM
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast on weekdays (surcharge)
    • Free reception
    • Coffee/tea in a common area

    Working away

    • Conference space
    • Conference space size (feet) - 13993
    • Conference space size (meters) - 1300
    • Conference center

    Services

    • Front desk (limited hours)
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Hindi
    • Italian
    • Lithuanian
    • Romanian
    • Russian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board

    Freshen up

    • Free toiletries

    Be entertained

    • LED TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Breakage deposit: GBP 100.00 per stay

    Optional extras

    • Continental breakfast is offered for an extra charge of GBP 4.99 per person (approximately)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place.

    Policies

    Only registered guests are allowed in the guestrooms.

    This property accepts credit cards.

    Also known as

    • Grand Sapphire Hotel Croydon
    • Grand Sapphire Croydon
    • Grand Sapphire
    • Grand Sapphire Hotel Hotel
    • Grand Sapphire Hotel Croydon
    • Grand Sapphire Hotel Hotel Croydon

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Grand Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 10:00 PM. Check-out time is 11 AM. Express check-out is available.
    • Yes. Nearby restaurants include Imperial Lounge & Restaurant (4-min walk), TGI Friday's (6-min walk), and Pizza Hut (8-min walk).
    7.8.Good.
    • 10.0.Exceptional

      Complements to Rehan for his worderful service

      Wonderful stay at the hotel and good break Fast . Brilliant service from Rehan

      Odilon, 1 night business trip, Nov 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Luxury, felt spoilt rotten

      Felt welcomed and Nadia was brilliant. Room clean, bed comfy, rainfall showerhead was divine.Lots of hot water and fluffy towels. Breakfast in a box really surprised us, thanks to the chef, was delicious. Only 1 night stay but would definitely book again. Cons...carpet a little worn by bathroom door....but thats it :) Overall 9 out if 10

      Michelle, 1 night trip, Nov 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Good

      Roger, 1 night business trip, Oct 25, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Bad stay

      Was give a faulty appliance (iron) which had a broken plug cover. Pins were visible and wiring on show. Luckily family noticed this and didn’t use it. So far I’ve had no response to this. Also written a letter of complaint.

      Manmohan, 1 night family trip, Oct 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Clean room everything we needed friendly staff

      Conor, 1 night trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Cheap but far from cheerful

      The hotel is in the middle of a trading estate and utterly charmless. The rooms are spartan, no toiletries provided, not even handsoap and one towel only. The worst thing was the paper-thin walls, so I had to listen to the horrific tortured snoring of the next door occupant all night. It got so loud that in the early hours I heard another visitor walk along the corridor asking if someone was ill! The single curtain in my room barely covered the window and was not black-out, so the high-power security lighting of the factory behind the hotel lit up the place as if it was noon. No dining room; breakfast was in a box and had to be picked up from reception. The staff were mostly charming, other than the wordless guys who were apparently guarding the car park. Not a place I would recommend nor ever stay at again.

      Janet, 1 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very impressed

      Very impressed. Nice condition, very clean room and modern bathroom. Nice welcome. Good value

      1 night business trip, Sep 23, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Half asleep staff

      Staff on checking in seems half asleep, it was coming to 9pm but still! When I checked out the woman seemed as bad as the guy who checked me in. I told her I wanted to check out , she took my card key asked if everything was ok then went about her business on the computer, I was stood with a toddler for 5 minutes until I asked , is everything ok? And she sleep like looked up and said yes!?? So why leave us standing there right in front of her like cretins?? The room itself was clean, although the paper thin walls meant I had to put on radio TV to drown out the man next door talking loudly on his phone .

      Martin, 1 night family trip, Sep 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Needs a few improvements

      The hotel was easier to find and the reception staff were good but once up to the double room I did find it small. The bed was clean and comfy but the bathroom could do with a few changes. Only 2 bath towels were provided, no hand towel. The shower door did not shut fully. There is also no bar or restaurant on site and no mini fridge. If you just want a bed to sleep on its ok but perhaps except the bear minimum.

      Rupali, 1 night trip, Aug 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not the cleanest venue, chairs had stains on, staff were reluctant to let us park in the hotel car park until we went back and said we were staying overnight. Breakfast bag was freshly made and decent size.

      Leanne, 1 night family trip, Aug 28, 2021

      Verified Expedia guest review

    See all 284 reviews