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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Boutique Rato 10

3.5-star hotel with outdoor pool, near Quinta Avenida

  • Free WiFi
From
P2,575

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Outdoor Pool
  • Rooftop Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 90.
1 / 90Rooftop Pool
8.2.Very good.
  • This hotel is a hidden Gem. From start to finish. The staff were amazing. I dealt with…

    Dec 8, 2020

  • Great place low budget friendly receptionist

    Oct 2, 2020

See all 34 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 16 guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Room service
  • Beach umbrellas

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Suite, 2 Bedrooms, City View
  • Premium Suite, City View
  • Standard Suite, 2 Bedrooms, City View
  • Junior Suite

Location

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 8 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach Club - 9 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Nuestra Senora del Carmen Catholic Church - 8 min walk
  • Punta Esmeralda Beach - 34 min walk
  • Plaza Las Americas - 35 min walk
  • Mario Villanueva Stadium Madrid - 2 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Calle Corazón - 8 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

At a glance

Hotel size

  • This hotel has 16 rooms

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby, from 10:00 AM to 10:00 PM (MXN 120 per day)
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Beach towels

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Koox Downtown Family Boutique Hotel Playa del Carmen
  • Koox Downtown Family Boutique Hotel
  • Hotel Boutique Rato 10 Playa del Carmen
  • Hotel Boutique Rato 10 Hotel Playa del Carmen
  • Koox Downtown Family Boutique Hotel
  • Koox Downtown Family Boutique Playa del Carmen
  • Koox Downtown Family Boutique
  • Hotel Boutique Rato 10 Hotel

Optional extras

Parking is available nearby and costs MXN 120 per day (open 10:00 AM to 10:00 PM)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 11:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Boutique Rato 10 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Fisheria (3-min walk), Romagna Mia (3-min walk), and Axiote (4-min walk).
  • Hotel Boutique Rato 10 has an outdoor pool.
8.2.Very good.
  • 4.0.Fair

    soda bar not working small refridigator broken, shower spray nozzle not working, elevator not working.

    4 night family trip, Sep 7, 2019

    Verified Travelocity guest review

  • 8.0.Very good

    Great boutique hotel with amazing rooftop!

    The room was spacious and very clean. The AC is powerful. The view was not great as the window looked out onto a hallway. This basically meant the curtains stayed close the entire time. Everything else was great. And the rooftop is to die for!

    Michael, 1 night trip, Apr 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Home away from home

    Everything was in order, receptionist was really great and friendly! Enjoyed having a mini fridge in room and ceiling fans. Only minus was water wasn't very warm. Would stay again.

    Brendan, 3 night family trip, Mar 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel for a good price. Right next to everything and the ladies at the desk were amazing

    4 night romance trip, Mar 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the rooftop pool, I had it all to myself!! Comfortable beds, spacious rooms with ceiling fan and air condition. Free wi fi. Great location, safe, walkable, quiet. Very nice front desk, English speaking. Wonderful hotel. And great prices.

    Michelle, 2 night trip, Feb 13, 2019

    Verified Expedia guest review

  • 2.0.Poor

    No help when you need it.

    I had an emergency come up and wasn’t able to stay butbhey wouldn’t budge on refunding the night even though I’ve stayed there three nights a week before and once the year before. I like the hotel but not sure ok interested in staying here again due to their lack of compassion and flexibility.

    Shannon, 1 night family trip, Jan 2, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The location was perfect, the staff were nice, but the room was in need of updating (lots of holes and stains etc.). It was fine for one night but I'm glad we didn't stay any longer.

    Nicole, 1 night romance trip, Dec 31, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Beng 3 travelers, we prepaid through Expedia for the 2 bedroom, 3 bed family suite months in advance. Upon checking in, the hotel informed us that our room was taken and they’d be giving us a smaller room with just one bed even though we paid for the larger room with enough beds for everyone AND had a confirmed reservation. The hotel made no accommodations for us, would not issue a refund of any kind since we didn’t get the class of room we prepaid for, and in general were pretty bad. I would never stay at this hotel or its family of hotels again.

    Robert, 3 night trip, Jul 4, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    New and clean hotel very close to the 5ta Avenida,

    Everything was clean and looks new, roof top pool is awesome. They have elevator and is so close to 5ta Avenida. Beds are comfortable, and room have air conditioning and fans. There is a convenience store just in front of the hotel, and a nice restaurant named pik nik only steps far. you will enjoy you stay.

    Karina, 2 night trip, May 20, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Hôtel parfait

    Super séjour

    Julien, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

See all 34 reviews