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East Asia Royale Hotel

Photo gallery for East Asia Royale Hotel

Front of property
Desk, blackout drapes, rollaway beds, free WiFi
Breakfast, lunch and dinner served, international cuisine
Reception
Breakfast, lunch and dinner served, international cuisine

Overview of East Asia Royale Hotel

East Asia Royale Hotel

3.5 star property
3.5-star General Santos hotel with restaurant

7.6/10 Good

68 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • Restaurant
The price is P 2,134
Price available on 03/23/2023
Map
National Highway, General Santos, 9500
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Meeting room
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

Getting around

  • General Santos (GES) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 6 min walk
  • Bar Ko! Sa Lagao - 4 min walk
  • Pizza Hut - 8 min walk
  • Fish Caught - 2 min walk
  • Yanie's Chicken House - 7 min walk
Map

About this property

East Asia Royale Hotel

East Asia Royale Hotel offers an airport shuttle (available 24 hours) for PHP 300 per person one-way. For a bite to eat, guests can check out Royal Lounge, which serves international cuisine and is open for breakfast, lunch, and dinner. Fellow travelers like the nearby shopping and spacious guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open Monday - Friday (6:00 AM - midnight)
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Accessible airport shuttle

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Royal Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PHP 300 per person (one-way)

Children & extra beds

  • Rollaway beds are available for PHP 700.0 per night
  • Airport shuttle for children between the ages of 5 and 12 costs PHP 300 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

Frequently asked questions

Is East Asia Royale Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at East Asia Royale Hotel?
As of March 21, 2023, prices found for a 1-night stay for 2 adults at East Asia Royale Hotel on March 23, 2023 start from P 2,134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does East Asia Royale Hotel offer free cancellation for a full refund?
Yes, East Asia Royale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at East Asia Royale Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at East Asia Royale Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at East Asia Royale Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by East Asia Royale Hotel?
Yes, an airport shuttle is available. The charge is PHP 300 per person one-way.
What are the check-in and check-out times at East Asia Royale Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near East Asia Royale Hotel?
Yes, Royal Lounge offers international cuisine.
What's the area around East Asia Royale Hotel like?
East Asia Royale Hotel is a short 8-minute walk from KCC Mall of Gensan and 9 minutes' walk from Robinsons Place Gensan. Travelers say the area is safe.

Reviews

7.6

Good

7.9/10

Cleanliness

7.7/10

Staff & service

6.3/10

Amenities

7.3/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very Good

Joseph, 4-night trip
Verified Hotels.com guest review

6/10 Good

It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
zhernan, 2-night trip with friends
Verified Expedia guest review

6/10 Good

hot and cold shower not functioning well
Jose Lorenzo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will Stay Again
Was wonderful. Staff was excellent. Good Breakfast. Clean room
ROBERT, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Not a bad place to stay
It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Arthur, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

4/10 Fair

The hotel sits on the primary road access going through town. The front desk staff was not accommodating nor helpful when travel plans dictated early departure. As long as you don't change the system, come and go on time, do not need anything; you should be fine. If you are a business traveler, this is not a good hotel to stay in.
Kim, 6-night business trip
Verified Expedia guest review

8/10 Very Good

Cleanliness and customer oriented. Highly recommended to everyone
1-night family trip
Verified Expedia guest review

4/10 Fair

Made a minor mistake for not saying 2 person, which carries a fee if done at the hotel. Was charged extra because of this mistake. Make sure to double check you get this correct- there will be no sympathy at the hotel. If you do 2 people on expedia You will not be charged the Extra. Hotel staff is very nice overall as always- only problem is the hotel is highly dated- needs overall update.
Justin, 2-night family trip
Verified Expedia guest review

6/10 Good

A nice hotel fo
East Asia Royale Hotel one of the finest hotels in General Santos City.
Richard, 3-night trip
Verified Hotels.com guest review