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Chester Hotel and Suites

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1 bedroom, premium bedding, desk, iron/ironing board
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, desk, iron/ironing board
1 bedroom, premium bedding, desk, iron/ironing board

Overview of Chester Hotel and Suites

Chester Hotel and Suites

3.5 star property
3.5-star hotel with outdoor pool, near City Market

7.8/10 Good

46 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Kitchen
  • Refrigerator
Map
Koinange Street, 3rd Floor, Nairobi

Room options

About this area

What's nearby

  • In Nairobi Central
  • Nairobi National Park - 23 min drive
  • Thika Road Mall - 31 min drive

Getting around

  • Nairobi (WIL-Wilson) - 6 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 19 min drive
  • Syokimau Station - 17 min drive
  • Nairobi Station - 25 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Valley Coffee Shake Restaurant - 2 min walk
  • Kowloon Garden Restaurant - 3 min walk
  • Jia Yuan Shi Fu Restaurant - 3 min walk
  • Simmers Bar & Restaurant - 4 min walk
  • Debonairs Pizza - 5 min walk

About this property

Chester Hotel and Suites

Chester Hotel and Suites is just 3.1 mi (4.9 km) from the airport and offers a shuttle (available 24 hours) for USD 30 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Fiesta Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from noon - 8 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Fiesta Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of USD 12 for adults and USD 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 13 costs USD 20 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Chester Hotel Nairobi
Chester Nairobi
Jambo Chester Hotel Nairobi
Jambo Chester Hotel
Jambo Chester Nairobi
Jambo Chester
Chester Hotel Suites
Jambo Chester Hotel Suites
Chester Hotel and Suites Hotel
Chester Hotel and Suites Nairobi
Chester Hotel and Suites Hotel Nairobi

Frequently asked questions

Does Chester Hotel and Suites offer free cancellation for a full refund?
Yes, Chester Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chester Hotel and Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chester Hotel and Suites?
Yes, there's an outdoor pool.
Are pets allowed at Chester Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Chester Hotel and Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Chester Hotel and Suites?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Chester Hotel and Suites?
You can check in from noon - 8 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Chester Hotel and Suites and nearby?
Chester Hotel and Suites has an outdoor pool.
Are there restaurants at or near Chester Hotel and Suites?
Yes, Fiesta Restaurant offers international cuisine. Nearby restaurants include Kowloon Garden Restaurant (3-min walk), Jia Yuan Shi Fu Restaurant (3-min walk), and Simmers Bar & Restaurant (4-min walk).
Does Chester Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Does Chester Hotel and Suites have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Chester Hotel and Suites like?
Chester Hotel and Suites is a short 2-minute walk from City Market and 11 minutes' walk from University of Nairobi.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

7.8/10

Staff & service

8.7/10

Amenities

7.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

The staff
Olufemi, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were helpful and awesome
Olufemi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Am overall pleased with my stay. the staff were cooperative and welcoming. The location is wow Though problems could occur they should be fixed on time. I was a bit annoyed for not being able to enter my room whenever I wanted because of the problem with the room card was not fixed throughout my stay.
Israel Tadesse, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Lotfi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The responsible and responsive mannerism of the staff. Highly professional and courtesied
11-night trip
Verified Expedia guest review

8/10 Very Good

Generally good conditions and services by Africa standards
5-night trip
Verified Expedia guest review

10/10 Exceptional

The responsive and responsible mannerism of the staff to my requests is well appreciated.
7-night trip
Verified Expedia guest review

8/10 Very Good

James, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hotel is Great Locstion is Great .. But Its Service leaves quite a lot To be desired .. And It has the More OVERPRICED Restaurant ....where..ONE BEER Is 3 Times the Price of...US Price Of 1 Beer
DP, 1-night business trip
Verified Orbitz guest review