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All properties in Kigali, Rwanda
1 room, 2 adults

Heaven Restaurant & Boutique Hotel, Kigali, Rwanda

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
No. 7, Street KN 29, Kiyovu, Kigali, Rwanda

4-star hotel with spa, near Union Trade Center
  • Free cooked-to-order breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Friendly. Clean. Comfortable. Lovely. We had a great visit.Feb 16, 2020
  • It was above and beyond, the quality of the service was excellent and the breakfast was…Feb 11, 2020

Heaven Restaurant & Boutique Hotel, Kigali, Rwanda

from P2,583
  • Villa Budget Queen Room
  • Onsite Economy Family King Room
  • Villa Budget King Room
  • Residence Superior Queen Room
  • Residence Superior King Room
  • Onsite Economy King Room

What’s around Heaven Restaurant & Boutique Hotel, Kigali, Rwanda

Landmarks

  • In a national park
  • Union Trade Center - 9 min walk
  • Kigali Convention Centre - 3.2 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 23 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking on site

  • Free nearby parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Pool umbrellas
  • Health club
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 500
  • Conference space size (meters) - 46
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Heaven Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Heaven Restaurant & Boutique Hotel, Kigali, Rwanda’s small print

Also known as

  • Heaven Restaurant Boutique Hotel Kigali
  • Heaven Restaurant Boutique Hotel
  • Heaven Restaurant Boutique Kigali
  • Heaven Restaurant Boutique
  • Heaven Restaurant & Boutique
  • Heaven Restaurant & Boutique Hotel Hotel
  • Heaven Restaurant & Boutique Hotel Kigali
  • Heaven Restaurant & Boutique Hotel Hotel Kigali

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Late check-out can be arranged for an extra charge of USD 50

Rollaway beds are available for USD 30.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Heaven Restaurant & Boutique Hotel, Kigali, Rwanda

  • Does Heaven Restaurant & Boutique Hotel offer free cancellation for a full refund?
    Yes, Heaven Restaurant & Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Heaven Restaurant & Boutique Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Heaven Restaurant & Boutique Hotel?
    Yes, there's free self and extended parking.
  • Is there a pool at Heaven Restaurant & Boutique Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Heaven Restaurant & Boutique Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Heaven Restaurant & Boutique Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.
  • Are there restaurants at or near Heaven Restaurant & Boutique Hotel?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Heaven Restaurant & Boutique Hotel?
    Yes, an airport shuttle is available. The charge is USD 35.00 per vehicle one way.
  • What is there to do near Heaven Restaurant & Boutique Hotel?
    Recommended spots to visit include Union Trade Center (9-min walk) and Kigali Convention Centre (3.2 mi).

Recent reviews

Superb 9.2 From 81 reviews

Exceptional 10.0
Heaven is Heaven!
Heaven always has the most friendly and welcoming staff. Great rooms, food, and environment. I stay here every time i come to Kigali for work.
us1 night business trip
Exceptional 10.0
Comfy quiet clean cute rooms.
Clean and comfy rooms. Nice and tasty breakfast. Delicious restaurant on site. Gorgeous location with tree lined street. Nice gym on site. Water and tea kettle in room. Soap & shampoo provided.
Akshay, us4 night trip
Exceptional 10.0
Beautiful place , just noisy construction
This is a very cute and wonderful boutique hotel. The rooms are quite comfortable, clean and well appointed. I liked the filtered water provided, and the breakfast was wonderful. Though not always fun to go up or down the hill to the restaurant. My one issue was that outside my room in the garden villas there was construction for upgrades to The Retreat and during the day it was noisy/ disruptive. Although I understand the situation, perhaps some compensation (either on price of stay, or coupon for restaurant) would have been nice.
Kimberly, us2 night trip
Exceptional 10.0
Wonderful stay! There is a doctor on call always
We had a lovely stay at Heaven restaurant. The staff was very friendly and knowedgeable. Unfortunately one of us had food poison, but the staff were very proactive and brought us meds since we didnt have any Pepto with us. One of the few places we have stayed at that always has a doctor on call. So if you feel unwell while here, they are very helpful and will call a doctor for you. Do not hesitate to ask. The pool was great, views and lounge areas are great and try not to miss breakfast. One of the best breakfasts in town.
us3 night romance trip
Very good 8.0
Great Stay
Wonderful staff great accommodations..quaint boutique hotel slightly off beaten path but close to the heart of Kigali proper
Akobundu, us2 night business trip
Very good 8.0
Would recommend, but please change picture
Really enjoy the Heaven, however, the lobby picture is not of Heaven. Perhaps of Retreat, the much fancier hotel associated. It seems a bit deceptive. Otherwise, I really enjoyed the hotel, amazing restaurant, and the staff is great.
Kimberly, us1 night business trip
Exceptional 10.0
Paradise at Heaven
Everyone is so friendly and helpful. It is absolutely amazing that we can enjoy true Rwandan hospitality.
Peter, nz1 night trip with friends
Exceptional 10.0
Gorgeous views, comfy beds
Amazing hotel, great art, excellent cocktails. I did get vicious food poisoning from a medium rare burger ate in the restaurant, but that’s what I get for eating medium rare hamburger meat.
Katy Jean, jp1 night trip with friends
Exceptional 10.0
Great stay, great food
Stayed for one night in a garden chalet. Great little spot. If I was staying for longer, I would have upgraded to the retreat. Friendly service. Heaven restaurant was amazing. Great modern local food
gb1 night romance trip
Exceptional 10.0
Lovely setting, amazing staff, great food
The name "Heaven" sets the bar pretty high, but this property did not disappoint. I stayed (for about eight days) down the hill from the main hotel in the annex, which is less expensive, but was also very nice. The rooms there are a little small (my bed was a tad short), and the rooms are cramped, but you want to spend most of your time in the main property, anyways. (Those rooms all have private balconies, which are nice, but mine overlooked the side parking lot, and most days there were workers doing some kind of welding project, which was a little loud.) The main restaurant (I didn't eat in the smaller Fusion restaurant) is pretty great. I loved the breakfasts--amazing baked goods, homemade jams, made-to-order eggs and crepes, and great coffee. Wish they'd had broader juice choices. I could eat the cassava bread w/ banana jam until the end of time. Dinners were also great--a little pricier than other places in Kigali, but generally worth it. Some amazing mixed drinks and desserts. Perhaps the best wifi I have ever had in Africa. And the staff was absolutely amazing--so wonderfully friendly and helpful. Just great people. A few cons: The open-air gym is pretty amazing, and the outdoor showers there are something I wished I'd found on my first day, but neither treadmill worked very well (although this is a great area for running, anyways). The heated saltwater pool was neither heated nor salt H20, but it's in a nice, secluded back garden.
us8 night business trip

Heaven Restaurant & Boutique Hotel, Kigali, Rwanda

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