Guests
All properties in Mazatlan, Sinaloa, Mexico

Pacific Palace Beach Tower Hotel

3.5-star beachfront hotel with outdoor pool, near El Cid Country Club Golf Course

  • Free WiFi and free parking

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Beach
  • Infinity Pool
Infinity Pool. Image 1 of 64.
1 / 64Infinity Pool
Av. Camarón Sábalo No. 2601, Mazatlan, 82100, SIN, Mexico
7.4.Good.
  • Great service and Ac in the rooms were perfect with the heat

    Aug 6, 2021

  • Check in was the worst experience ever the reseptionist had the worst attitude ever i…

    Jun 27, 2021

See all 128 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Dining options
Transport options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 147 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • In-room childcare (surcharge)
  • Cookware, dishware, and utensils
  • Microwave
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television

What’s around

  • In Zona Dorada
  • El Cid Country Club Golf Course - 32 min walk
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 29 min walk
  • Sea Shell City Museum - 31 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite, Ocean View
  • Junior Suite, City View
  • Junior Suite, Mountain View
  • Junior Suite (No View)

What’s around

Landmarks

  • In Zona Dorada
  • El Cid Country Club Golf Course - 32 min walk
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 29 min walk
  • Sea Shell City Museum - 31 min walk
  • The Mazatlan Malecón - 42 min walk
  • Monument to the Family - 42 min walk
  • Galerias Mazatlan - 44 min walk
  • Cerritos Beach - 2.6 mi / 4.2 km
  • Mazatlan International Center - 3.1 mi / 4.9 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive
Profile: Zona Dorada

Profile: Zona Dorada

Zona Dorado, the golden zone, features luxury hotels about a 15-minute taxi ride from Mazatlan’s downtown. The Sea Shell City Museum has a kaleidoscopic collection of intricate and beautiful shells, and you can buy a variety of handicrafts and trinkets made from these natural ornaments.

In the evenings, you can party at the Fiesta Land complex, a surreal castle built in Moorish style and home to an exciting selection of bars, restaurants, and clubs. With its 3 floors of pulsating music and frenetic dancing, Valentino’s is the place to let your hair down into the wee hours.

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Av. Camarón Sábalo No. 2601, Mazatlan, 82100, SIN, Mexico

At a glance

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • Number of outdoor pools - 1
  • Fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Pacific Palace Beach Tower Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Fees & policies

Optional extras

  • Breakfast costs between MXN 150 and MXN 250 for adults, and MXN 100 and MXN 200 for children (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for MXN 150.0 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8 AM to 7:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Pacific Palace Beach Tower Hotel Mazatlan
  • Pacific Palace Beach Tower Mazatlan
  • Pacific Tower Hotel Mazatlan
  • Pacific Palace Beach Tower Hotel Hotel
  • Pacific Palace Beach Tower Hotel Mazatlan
  • Pacific Palace Beach Tower Hotel Hotel Mazatlan

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Pacific Palace Beach Tower Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7:30 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Mazatleca (5-min walk), Angelo's (6-min walk), and El Fish Market (6-min walk).
  • Pacific Palace Beach Tower Hotel has an outdoor pool and a fitness center.
7.4.Good.
  • 8.0.Very good

    Good

    Faviola, 2 night family trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    En genral todo bien por el precio

    1 night family trip, Jun 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Vacation Mazatlan 2021

    The location was great. The service great , friendly and English spoken, close to restaurants and shopping, buses and taxi’s close. A few things things I didn’t care for 1) not enough chairs on the beach, we tried to save some by going down early in the morning but when we returned someone had taken them. Another thing is we didn’t get to use the pools they were so crowded, and lastly the bed was hard as a rock, other than that it was great I would stay at again but maybe at the Luna Palace because it seemed more quiet.

    Lisa, 2 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    The ocean view was excellent!!!

    3 night family trip, Apr 26, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Love that it’s right on the beach

    4 night family trip, Apr 25, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice place to stay right on the beach. The all inclusive is a good deal but the buffet could change up the menu a bit more.

    Tina, 4 night romance trip, Jan 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    En esta temporada muchos huéspedes haciendo mucho ruido a media noche y en la madrugada es entendido hiban a divertirse El hotel muy bien

    Silvia, 5 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel, clean, close to some restaurants and shopping places, next to the beach

    Juan, 4 night family trip, Dec 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great ocean view

    Great view. Right in front of the beach. The service was great. Everybody so nice. The only bad thing is that there was too many people staying. Hard to control customers not using face masks. One elevator was broken, so it was a pain to wait for it.

    G, 2 night trip with friends, Sep 30, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible. Hotel itself it ok, but to check in took 3 hours. It’s overcrowded. Pool is nasty filled with tons of little kids in diapers. Buffet is a joke. If your husband is hungry and you are not, they going to make sure you will not take one French fry off his plate. They watch you chew your food. Horrible. The bar itself is ok. The stuff one particular person named Sebastian Kevin is a pig. He hit on my wife while she was on the beach by telling her to kiss him and he will bring her a free drink. He is disgusting person who shouldn’t work at any hotels. He was hitting on her the whole time we were there but that was too much. When we brought it up with manager, no one seemed to find one..lack of English is a big minus. One girl spoke English and she said what he did was inappropriate and he will be fired but days later he still working the bar serving alcohol to people at the beach. Sebastian Kevin. Goes by Kevin.

    Brooklyn, 5 night romance trip, Aug 30, 2020

    Verified Expedia guest review

See all 128 reviews