HOTEL ACAO

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Overview of HOTEL ACAO

HOTEL ACAO

3.5 star property
3.5-star hotel with 2 restaurants, near Atami Castle

8.5/10 Very Good

21 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is P12,376
Price available on 13/06/2022
Map
1993-65 Atami, Atami, 413-8555
Main amenities
  • 100 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
For families
  • Supervised childcare
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Oshima Airport (OIM) - 26.5 miles/42.7 km
  • Yugawara Station - 7 min drive
  • Atami Station - 11 min drive
  • Hayakawa Station - 20 min drive
  • Free area shuttle

About this property

HOTEL ACAO

HOTEL ACAO puts you 1.1 mi (1.8 km) from Atami Sun Beach and 2.3 mi (3.8 km) from MOA Museum of Art. You can indulge in massages, body scrubs, or aromatherapy, and Bonheur, one of 2 restaurants, serves French cuisine and is open for breakfast. A bar/lounge and a seasonal outdoor pool are offered, and rooms get the details right with deep soaking tubs and slippers. Fellow travelers say good things about the restaurant and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 7:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (JPY 1000 per night)
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Taking the kids

  • Free local shuttle
  • Playground
  • Supervised childcare

What to do

  • Hot springs
  • Karaoke
  • Beach nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Seasonal outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

Dining

Bonheur - This restaurant specializes in French cuisine and serves breakfast only.
Maisen - This restaurant specializes in Japanese cuisine.
Royal Lounge - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 2750 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Uncovered self parking costs JPY 1000 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from August to August
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Royalwing Atami
Royalwing
Royalwing
HOTEL ACAO Hotel
HOTEL ACAO Atami
HOTEL ACAO Hotel Atami

Frequently asked questions

Overall score and ratings

8.5

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Very nice but overpriced hotel
Staff is friendly, rooms are clean and spacious. However, the hotel is showing its age, and is expensive for the price. The food was good, but they ran out of seats at the Japanese restaurant (dinner was included) and had no choice but to eat the French meal course. Not the first choice, but the food was still good. The location has nothing around, but they have a shuttle from the hotel to Atami Station, which was very helpful. However, not much space for luggage. Lastly, the morning sunrise was amazing which made it worth it!!
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Fantastique
Verified Hotels.com guest review

6/10 Good

しのぶ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

海の音と景色が最高の部屋
月曜日だったからかお風呂は朝晩貸切でした。 海を景色にゆったりと露天風呂に入り、大満足です。朝晩ごはんはプランに入ってなかった分、自分らのペースで外食できました。ベッドも大きくてよく寝られました。静かでリラックスできた滞在プランでした。
MISAKO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ISHIGURO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Toshihiko, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

お風呂
ホテル内の移動は少し大変でしたがお風呂が3カ所あって眺めも良く楽しめました。
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

大変きれいで、スタッフの対応も丁寧でした。
Kenny, 1-night trip
Verified Expedia guest review