8/10 Very Good
June 23, 2022
Very courteous Staff and Xllent service.
The Management Team and the staff are very courteous, trying very hard to ensure our comfort and that we are happy. The efforts are very well appreciated.
The Management is also trying very hard to keep the condition of the property, and under the harsh tropical, rainy and with the close proximity to the sea, it is not an easy task; but the Team had done exceptionally well.
To us, entering the property seems more like walking into Disneyland than a tropical resort.
On the shortfall, the temperature of the water heater can turn up a bit. The hot water in both my room (1002) and in the spa was not very high, even when I tried to turn to “all” hot water, it was not hot enough.
Also, the electricity was a bit unstable, with 2-3 short shortages a night. The aircon will be be stopped and was a nuisance in the middle of the night.
Anthony, 3-night family trip
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