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All properties in Puebla, Puebla, Mexico

Banyan Tree Puebla

Luxury hotel with 2 bars/lounges, near Zocalo Square

  • Free WiFi
From
P9,075

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1 / 98Banyan Tree Puebla
10 Norte #1402, Puebla, 72000, PUE, Mexico
9.2.Superb.
  • Most beautiful hotel I have stayed at in Puebla. Amazing!!!

    Oct 26, 2021

  • The service at this hotel is just outstanding.

    Oct 10, 2021

See all 195 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options

The following facilities are closed seasonally each year. They will be closed from July 01 to August 31:
  • Bar/Lounge
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 78 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • Full-service spa
    • 1 outdoor pool
    • Rooftop terrace

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate bathtub and shower
    • Television

    What’s around

    • In Puebla Historic Center
    • Zocalo Square - 16 min walk
    • Puebla Cathedral - 18 min walk
    • Five Wounds of San Francisco Conventional Church - 1 min walk
    • Main Theater of Puebla - 6 min walk
    • Artist Quarter - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite (Briseno)
    • Deluxe Room, 2 Double Beds
    • Room, 2 Double Beds (Puebla)
    • Room, 1 King Bed (Puebla)
    • Premier Room, 1 King Bed
    • Premier Suite, 1 Bedroom
    • Presidential Suite
    • Deluxe Room, 1 King Bed

    What’s around

    Landmarks

    • In Puebla Historic Center
    • Zocalo Square - 16 min walk
    • Puebla Cathedral - 18 min walk
    • Five Wounds of San Francisco Conventional Church - 1 min walk
    • Main Theater of Puebla - 6 min walk
    • Artist Quarter - 6 min walk
    • Puebla Convention Center - 7 min walk
    • El Parian Market - 7 min walk
    • Alfenique House - 8 min walk
    • Candy Street - 8 min walk
    • Mexican Revolution Museum - 10 min walk

    Getting around

    • Hermanos Serdan Intl. Airport (PBC) - 28 min drive
    • Puebla–Cholula Tourist Train Terminal - 26 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    10 Norte #1402, Puebla, 72000, PUE, Mexico

    At a glance

    Hotel size

    • This hotel has 78 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*

    Pets

    • Pets allowed*
    • Restrictions apply*
    • 1 per room (up to 22 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite valet parking (MXN 220.00 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Continental breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Pool umbrellas
    • Fitness facilities

    Working away

    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 4951
    • Conference space size (meters) - 460

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Terrace
    • Library

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • In-room massage available
    • Individually decorated

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • TV

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Sense, A Rosewood Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

    The spa is open daily.

    Dining

    Pasquinel Bistrot - This restaurant serves breakfast, lunch, and dinner.

    Cafe Azul Talavera - This café serves lunch and dinner. Open daily.

    Bar Los Lavaderos - Onsite bar. Open daily.

    Rooftop Bar - Onsite rooftop bar.

    Awards and affiliations

    The property is a member of Preferred Hotels & Resorts.

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of MXN 415 for adults and MXN 415 for children (approximately)
    • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for MXN 1000.0 per night
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of MXN 1260 per pet, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs MXN 220.00 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Rosewood Puebla Hotel
    • Rosewood Puebla
    • Hotel Azul Talavera
    • Azul Talavera Hotel
    • Banyan Tree Puebla Hotel
    • Banyan Tree Puebla Puebla
    • Banyan Tree Puebla Hotel Puebla

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Banyan Tree Puebla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs MXN 220.00 per day.
    • Yes, there's an outdoor pool.
    • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of MXN 1260 per pet, per day. Food and water bowls are available.
    • You can check in from 3:00 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant, Pasquinel Bistrot. Nearby restaurants include Cafe Rentoy (6-min walk), Tarlets Coffee (7-min walk), and Casareyna (8-min walk).
    • Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle one-way.
    • Banyan Tree Puebla has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
    9.2.Superb.
    • 10.0.Exceptional

      Beautiful room, excellent staff

      Favian, 2 night family trip, Aug 24, 2021

      Verified Expedia guest review

    • 4.0.Fair

      Love the atmosphere. Had to pay 250 pesos a day for parking. They have no on site parking only valet The floor was dusty was not cleaned before my arrival .

      3 night family trip, Aug 5, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Best hotel in Puebla

      I always said Mexican hospitality is the best, but here at azul talavera is even more than that. The atención to details, the food, that view is the best in town , and that wine list tho.

      Gennaro, 5 night business trip, Aug 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      El hotel Azul Talavera es una joya arquitectónica.Tiene túneles subterráneos y una sección donde están los lavaderos que las mujeres de antes usaban para lavar la ropa a mano. En cuanto a las habitaciones, nos tocó una muy hermosa y cómoda, con un baño muy amplio con tina, adicional de la regadera. Los desayunos están muy completos. El área de alberca en la terraza está junto al bar, donde puedes admirar hermosas vistas a la ciudad, a los volcanes Popocatepetl e Iztaccihuatl. Totalmente recomendado.

      3 night romance trip, Jul 31, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The rooftop view is amazing , nice pool. Delicious food and really nice staff in both restaurants! The hotel design and architecture is Beautiful.

      2 night romance trip, Jul 23, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Lindas instalaciones

      Excelente servicio y cuidado en los detalles, muy bien cuidados los protocolos de limpieza. Un poco altos los precios del restaurante si consideras la excelente oferta gastronómica a costos razonables de puebla en general.

      Rodrigo, 3 night trip, Jul 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location, beautiful room, and excellent staff!

      1 night romance trip, Jul 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Increible hotel

      Excelentes instalaciones y ubicacion. Los detalles de la arquitectura y deracoracion del hotel son divinos. La limpieza impecable. Un poco de desorden en la atencion del restaurant, falta de organizacion . Muy pocos meseros capacitados

      Karina, 2 night trip with friends, Jun 26, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      El hotel no tiene la calidad ni los estándares que prometen. Debería de costar la noche 150 dólares en vez de 350 dólares... No regresaría NUNCA

      2 night trip, May 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      It is not a 5 star hotel

      Move to two different rooms. Licking from bathroom ceiling. No AC in the other one. Expensive, food good variety. Staff very nice.

      Enrique, 6 night business trip, May 27, 2021

      Verified Hotels.com guest review

    See all 195 reviews