Crowne Plaza Macau, an IHG Hotel

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Overview of Crowne Plaza Macau, an IHG Hotel

Crowne Plaza Macau, an IHG Hotel

5-star property
Luxury hotel in Macau with 2 restaurants and indoor pool

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P 3,229
Price available on 10/9/22
Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • Heart of Macau

Getting around

  • Macau Intl. Airport (MFM) - 10 min drive
  • Hong Kong International Airport (HKG) - 46 min drive
  • Zhuhai (ZUH-Jinwan) - 47 min drive
  • Free area shuttle

Restaurants

  • 86 Cafe - 7 min walk
  • BarCelona Tapas & Rice - 11 min walk
  • 東北手工餃子 Bolinhos de Massa Feitos à Mão Chineses da Nordeste - 11 min walk
  • 后宮 Palácio Traseiro - 12 min walk
  • Japas Macau - 12 min walk

About this property

Crowne Plaza Macau, an IHG Hotel

5-star luxury hotel by the sea
Consider a stay at Crowne Plaza Macau, an IHG Hotel and take advantage of a playground, dry cleaning/laundry services, and a bar. Enjoy international cuisine and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, a front desk safe, and a porter/bellhop
  • Multilingual staff, meeting rooms, and free newspapers
  • Guest reviews say great things about the first-rate property condition
Room features
All 208 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 48-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (MOP 480 per day)
  • Onsite valet parking (MOP 490 per day)

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Free local shuttle
  • Playground
  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • Malay

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Azure - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - Onsite lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 108 for adults and MOP 108 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MOP 350.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self parking costs MOP 480 per day
  • Valet parking costs MOP 490 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Frequently asked questions

Does Crowne Plaza Macau, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Macau, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Macau, an IHG Hotel?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Macau, an IHG Hotel on October 9, 2022 start from P 3,229, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Macau, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Macau, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Macau, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crowne Plaza Macau, an IHG Hotel?
Yes. Self parking costs MOP 480 per day. Valet parking costs MOP 490 per day.
What are the check-in and check-out times at Crowne Plaza Macau, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at Crowne Plaza Macau, an IHG Hotel?
No, this hotel doesn't have a casino, but Rio Casino (3-min drive) and Lisboa Casino (9-min drive) are both nearby.
What is there to do at Crowne Plaza Macau, an IHG Hotel and nearby?
Crowne Plaza Macau, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Macau, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include 86 Cafe (7-min walk), BarCelona Tapas & Rice (11-min walk), and 東北手工餃子 Bolinhos de Massa Feitos à Mão Chineses da Nordeste (11-min walk).
What's the area around Crowne Plaza Macau, an IHG Hotel like?
Crowne Plaza Macau, an IHG Hotel is in the heart of Macau, a short 16-minute walk from Portas do Cerco and 16 minutes' walk from Kun Iam Temple. Travelers recommend the hotel for its quiet location.

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Sok Han, 10-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Harish Ashwinkumar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommendef
Most beautifully decorated hotelroom I have seen! Such a pleasure
jorgen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

2/10 Poor

staff not flexible and very unfriendly,do not recommend
4-night family trip
Verified Expedia guest review

6/10 Good

Wing Nei, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The location was a big out of the city centre and the shuttle bus provided by the hotel is insufficient. You need to catch public buses or taxi to go around. Also, hotel asked for $1,000 deposit when checking in, no matter if we already fully paid for our stay. I think it’s a bit too much.
JL, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good stuff good rooms clean and very nice view I enjoyed very much
1-night trip
Verified Expedia guest review

10/10 Exceptional

Good service. Hotel is close to the bridge. Clean, extended check out time.
Kat, 1-night family trip
Verified Expedia guest review