See all properties

Choose dates to view prices

The Mermaid Inn

Photo gallery for The Mermaid Inn

Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of The Mermaid Inn

The Mermaid Inn

3.0 star property
3-star hotel in Rye with restaurant and bar/lounge
9.0 out of 10 Superb
9.0/10 Superb

218 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar
Map
Mermaid Street, Rye, England, TN31 7EY
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Camber Sands - 13 min drive

Getting around

  • Rye Station - 4 min walk
  • Appledore Station - 10 min drive
  • Hastings Three Oaks Station - 12 min drive

Restaurants

  • Cinque Ports Arms - 3 min walk
  • Knoops - 6 min walk
  • Rye Waterworks Micropub - 5 min walk
  • Ypres Castle Inn - 3 min walk
  • The Fig - 4 min walk
Map

About this property

The Mermaid Inn

At The Mermaid Inn, you'll be within a 15-minute drive of Camber Sands. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Fellow travelers say good things about the helpful staff and bar.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1420
  • Terrace

Accessibility

  • Assistive listening devices available
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Renovations and closures

This property is closed from December 7 2022 to October 1 2024 (dates subject to change).

Pets

  • Pets are allowed for an extra charge of GBP 5 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

Frequently asked questions

Is The Mermaid Inn currently open?
This property is closed from December 7 2022 to October 1 2024 (dates subject to change).
Does The Mermaid Inn offer free cancellation for a full refund?
Yes, The Mermaid Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Mermaid Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Mermaid Inn?
Yes, dogs are welcome. There's a charge of GBP 5 per pet, per night.
Is parking offered on site at The Mermaid Inn?
Sorry, there's no onsite parking at The Mermaid Inn.
What are the check-in and check-out times at The Mermaid Inn?
You can check in from 2:00 PM - midnight. Check-out time is noon.
Are there restaurants at or near The Mermaid Inn?
Yes, there's an onsite restaurant that offers British cuisine.
What's the area around The Mermaid Inn like?
The Mermaid Inn is a short 4-minute walk from Rye Station and 4 minutes' walk from Rye Castle Museum.

Reviews

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

We loved our stay in this unique place. The staff was warm and welcoming and very accommodating and the surrounding area was gorgeous to wander. Given the age of the Inn, the facilities are excellent, although an upgrade in the bathroom, especially the shower, would be nice. Overall though, I highly recommend this wonderful, historic, and charming place!
Carolyn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing and overpriced.
Check in was chaos with our room not ready and different excuses being made. You will be allocated an inferior room with fake beams and tatty modern furniture in an annexe if you don’t specify the exact room you want ( but be charged the same price ) Parking is very tight , we were glad we took our older car. Our bathroom was little more than a broom cupboard with a pokey cubicle and no water pressure. Any ghostly activities are more likely to be other people snoring , plumbing issues or the battery dying in your smoke detector. Food here is pretty awful , very limited choice for breakfast . Bar meals only in the evening due to lack of staff. No nice finishing touches or attention to detail we get in similar priced hotels elsewhere. It’s a beautiful old hotel let down by poor management relying on the character of the place to fill it .
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrs Jennifer S, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lady julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Jeanette, 2-night trip
Verified Hotels.com guest review