Hotel Sunray

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Outdoor pool
Outdoor pool
Outdoor pool
Room

Overview of Hotel Sunray

Hotel Sunray

4.0 star property
4-star hotel in Kandy with 2 restaurants and 2 bars/lounges

6.2/10 Good

10 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is P3,983
Price available on 26/05/2022
Map
No: 117/8 Anagarika Dharmapala Mawatha, Kandy, Central Province, 20000
Main amenities
  • 40 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Kandy
  • Udawatta Kele Sanctuary - 1 min drive
  • Kandy Lake - 2 min drive
  • Temple of the Tooth - 9 min drive
  • Wales Park - 12 min drive
  • Pallekele International Cricket Stadium - 35 min drive

Getting around

  • Bandaranaike Intl. Airport (CMB) - 120 min drive
  • Kandy Railway Station - 16 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Hotel Sunray

A great choice for a stay in Kandy, Hotel Sunray features a nightclub and offers an airport shuttle (available 24 hours) for USD 90.00 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, Ayurvedic treatments, or mani/pedis. 2 bars/lounges and an outdoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like premium bedding and rainfall showerheads.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 AM
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 11:30 PM
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Horse riding/rentals
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Nightclub
  • 24-hour pool access
  • Massage/treatment rooms

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • Czech
  • Danish
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of USD 8 for adults and USD 4 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 90.00 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 30 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sunray Kandy
Hotel Sunray
Sunray Kandy
Hotel Sunray Hotel
Hotel Sunray Kandy
Hotel Sunray Hotel Kandy

Frequently asked questions

Overall score and ratings

6.2

Good

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

6/10 Good

Hotel has nice common areas but the rooms are damp and not particularly clean. Not worth the money and not a 4 star rating. We stayed at better guest houses in Sri Lanka at a much more reasonable price
2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Needd work
Good points: location, of the main strip. Peaceful. Close to Tooth Temple and lake. Bad points: cleanliness of room and fixtures and fittings in bathroom. Terrible. Had some form of animal or insect waste on the pillows so they were unusable. Live wires next shower and shelves and towel rails that would fall down as soon as you placed anything on them. Bathmat was supplied with free mud/brown substance. Sri Lankan food in restaurant was poor. Served cold. Chef came out and put his fingers in and realised this then took it all away to be reheated and also sub par meat. Service in restaurant also questionable. He flat refused to believe any of it. He said the rooms were 100% before I went in. When challenged on the restaurant I was also told I was wrong because the chef ensures everything is tasty and piping hot. Well if that is the case then why did the chef come out, stick his fingers in all of the items and then take them away to be reheated? Also accused of stealing rooms in response to my review on Google. Manager sent porters to rooms with four keys, porters didn't speak English and they put bags in rooms without asking. You can't steal hotel rooms. Just shows poor admin as we were the only people checking in.
Shariff, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice stay at this hotel
This hotel is one of the only ones we stayed in that was completed and decorated. It included all the things you expect as standard.sheets.kettle.fridge.toiletries.air cond and fan.& nice pool.bathroom a bit dated..
Verified Hotels.com guest review

8/10 Very Good

GREAT HOLIDAYS.
It was a short 2 days stay. The tables and chairs and relaxing furniture right in front of the room made our day. we were able to talk and so were other guests. service was excellent and the staff was friendly and ever willing to assist especially Mr. Irshad and his sub. We all discuss and give 9.5% out of 10 for this hotel. GREAT HOLIDAYS>
Verified Hotels.com guest review

4/10 Fair

Needs maintainance
Hotel needs further touch up, bathroom door needs fixing remains open, also the bathroom had water pressure issues and hot water is an issue, they do not provide coffemate!
Verified Expedia guest review

4/10 Fair

Hyun hee, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Et fint hotell som ligger greit til i forhold til sentrum. Stilig bygningsmasse. Rett ved en skog med mange aper, noe som falt i smak hos vårt reisefølge. Små rom, og noe slitent. Stor forskjell på service basert på hvem som var på jobb. Enkel frokost. Vi hadde fine dager, men hotellet var en litt blandet opplevelse.
Unni, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

OK hotel
Nice hotel near Kandy, walking distance to the city centre. The rooms and pool was clean. In the three rooms we had the safe was not working in any of the rooms. The pool area was worn and the woodwork around the pool was rotten. When ordering hamburgers these was not sufficient cooked with red meat in the middle. Wi-fi was good when we received the code to the network for the hotel and not the guests.
Jon Magne, 2-night family trip
Verified Hotels.com guest review

6/10 Good

4 netter i Kandy
Hotellet ligger fint til med mye vegetasjon rundt og vi likte apekattene. Det er fint ute med masse blomster mm. Og fint ellers på fellesområdene. Herlig med basseng men det må rengjøres mye oftere, llikeså alle fellesområdene. På rommene er alt løst fra håndkleholder til vask. Kjøleskap og tekoker har felles kontakt og må brukes på skift. Kun en kontakt gil lading. Elendig wifi. Hyggelig personale som alltid sier ja, men alt tar sin tid. Vi spurte om å få ha rommet en dag ekstra pga.sykdom og det var helt ok. Så fikk vi beskjed dagen før opprinnelig avreise at det var fullt og vi måtte stresse ekstra pg ordne taxi mm.i siste liten. Ikke bra! I hotel.com sin beskrivelse av rommet er det mye feil. Vi hadde et delux dobbeltrom med utsikt mot bassenget. Ekstra seng gjør rommet trangt. Ikke sitteområde på rommet. Felles terasse med 4 stoler. Når man slår på lyset på toalett/bad går en vifte på og vifta er felles med naborommet og hvis de har lyser på om natta bråker det mye. Føler at hotellet prioriterer kinesiske reiseselskap. Ikke verd sine 4 stjerner.
Eivind, 4-night romance trip
Verified Hotels.com guest review

6/10 Good

Nettes Hotel in Kandy
Wir blieben für eine Nacht im Sunray. Der überzeugendste Grund das Hotel zu buchen war der Pool. Für den Preis ist das Hotel völlig in Ordnung
Verified Expedia guest review