2/10 Poor
May 24, 2023
It was just the worst experience ever. When I got to the hotel, the hotel told me my reservation was canceled even though I never canceled it. Not sure if this was caused by a bug on Expedia side or a bug on hotel's system, but regardless, the hotel made me book a new reservation which ended up being more expensive than my original reservation for the same room. And when I came back to the states, the hotel did not cooperate well for the refund process and it was just a nightmare. Also when I checked in, I saw trash and hair in trash cans and the room was overall not so clean. No breakfast was provided but only positive side was that it was fairly close to the main station.
Changgi
Changgi, 3-night trip
Verified Expedia guest review