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Araliya Green Hills Hotel

Photo gallery for Araliya Green Hills Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Araliya Green Hills Hotel

Araliya Green Hills Hotel

4.5 star property
Mountain hotel in Nuwara Eliya with 2 restaurants and winery

7.2/10 Good

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Bathtub
  • Connecting rooms available
Map
No: 10, Glenfall Road, Nuwara Eliya, Central, 22200
Main amenities
  • Daily housekeeping
  • Winery
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

Restaurants

  • Araliya City Food Court - 4 min walk
  • Grand Indian - 5 min walk
  • Grand Coffee Bar - 5 min walk
  • Magnolia - 6 min walk
  • Grand Thai - 6 min walk

About this property

Araliya Green Hills Hotel

A great choice for a stay in Nuwara Eliya, Araliya Green Hills Hotel features a winery where you can enjoy a glass of local wine. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights at this upscale hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers like the helpful staff.

Languages

Arabic, Chinese (Mandarin), English, German, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Helicopter/airplane tours
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • German
  • Hindi

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: USD 70.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 35.00 (from 5 to 10 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel
Araliya Green Hills Nuwara Eliya
Araliya Green Hills
Araliya Green Hills
Araliya Green Hills Hotel Hotel
Araliya Green Hills Hotel Nuwara Eliya
Araliya Green Hills Hotel Hotel Nuwara Eliya

Frequently asked questions

Does Araliya Green Hills Hotel offer free cancellation for a full refund?
Yes, Araliya Green Hills Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Araliya Green Hills Hotel?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at Araliya Green Hills Hotel on December 13, 2022 start from P 5,683, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Araliya Green Hills Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Araliya Green Hills Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Araliya Green Hills Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Araliya Green Hills Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Araliya Green Hills Hotel?
You can check in from 2 PM - 11:00 PM. Check-out time is noon. Contactless check-in is available.
What is there to do at Araliya Green Hills Hotel and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a winery. Araliya Green Hills Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Araliya Green Hills Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Araliya City Food Court (4-min walk), Grand Indian (5-min walk), and Grand Coffee Bar (5-min walk).
What's the area around Araliya Green Hills Hotel like?
Araliya Green Hills Hotel is in the heart of Nuwara Eliya, a short 5-minute walk from Victoria Park and 13 minutes' walk from Nuwara Eliya Golf Club.

Overall score and ratings

7.2

Good

8.0/10

Cleanliness

7.5/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
1-night family trip
Verified Wotif guest review

8/10 Very Good

Property was nice. Wifi was slow. Service is slow too
Angie Mui Gek, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

would not let me leave property after check out process was complete until they checked the room. this should have been completed when customer requested to have checkout paperwork ready.
SH, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very Good Exciting
Sundararaj, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Do not recommend
The hotel was clean and tidy but the service left much to be desired. We were asked to wait for our welcone drinks and then go to our room, the welcome drink never arrived, so we decided to head to our room. I told reception to send our bags to our room as we did not want to wait any longer for our welcome drink. We had to wait for 30 minutes for the concierge to call and check if we were in the room to send the bags up. There was also no follow through on anything. For example we were told on our arrival that there was an al a carte restaurant on site. When we came down for dinner, we were told by the front desk manager that there was a private funtion, but could head up to the bar for dinner instead. There was no staff member there - we had to ring reception for someone and was then told that we could not eat there because it was a bar. We had to explain how we ended up at the bar, and it took almost 45 mins just to order and we were the only ones there. We never got water glasses to drink our large bottled water. We also misplaced my phone charger. While it had been found, it took a whole day, about 8 phone calls and me standing at reception to have it returned. I was constantly told it would be sent to my room but it never came and every time i rang i had to repeat the story and/or would get passed around. While its clean and tidy, i wouldnt recommend staying there. Help isnt easily available.
Michelle, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My wife and I returned to Araliya Green Hills Hotel after our very pleasant first stay back in 2018. The staff is very friendly and helpful in every way possible and they try their best to make your stay a very pleasant one. The rooms are super clean and tidy and the food is amazing. There’s a huge variety of food to choose from, not to forget the great variety of artisanal teas. A special thanks goes to Mr. Sampath (F&B manager), Mr. Pavindu (Chef) and Mr. Krishnan (server) for making our stay a very memorable one. Five stars from the Fernandos! Keep up the good work!
Lakshitha,F, 2-night romance trip
Verified Expedia guest review

6/10 Good

Probably new property that's why they are trying recover cost with different ways. I booked through expidia with full details of the guests for whom the room was booked. On my arrival it was told to me that I have to pay additional 18 USD as child meal was not included in the price. I failed to understand how it happened? Never heard any where this kind of system. On the basis of age and the number the of the guests the price was quoted but they further collected additional USD 18 from me. So, at the time of booking please double check about everything otherwise any one may end up paying extra amount.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Good Hotel & great service
The hotel was really good and service was acceptional from the reception staff. The room nice, however the view was facing another hotel and court yard, so you couldn’t look out of the window to admire the views. Also the hearing in the room wasn’t all that it kept cutting off every 5 minutes and coming back on as it was really cold that evening and I was suffering from a cold it would have been nice to be in a warm room.
P P, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful gardens at and surrounding this hotel.
Overall, this hotel was great. The rooms were clean, has a nice small heated pool, and great fitness area. Large selection of food at breakfast, overall good options. Staff is very friendly throughout the hotel. My spouse had a good massage, unfortunately my experience at the spa was not very good. Nearby, there are some beautiful gardens at Victoria Park as well as a small one hear and at the Grand Hotel behind this hotel. Waterfall, botanical gardens and several tea plantations an easy drive from the hotel, however the drive to get to Neuwara Eliya is not for the faint of heart. Good wifi at the hotel but a few random short power outages during our stay.
Bruce, 3-night romance trip
Verified Hotels.com guest review