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Ngong Hills Hotel

Photo gallery for Ngong Hills Hotel

Premium bedding, in-room safe, desk, soundproofing
Indoor/outdoor pool
Terrace/patio
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Ngong Hills Hotel

Ngong Hills Hotel

3.5-star property
3.5-star hotel in Nairobi with restaurant and bar/lounge

8.0/10 Very Good

62 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
Ngong Road, Nairobi

Room options

About this area

What's nearby

  • Heart of Nairobi
  • Nairobi National Park - 27 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 38 min drive
  • Nairobi Station - 35 min drive
  • Syokimau Station - 37 min drive
  • Syokimau SGR Railway Station - 40 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Debonairs Pizza - 3 min walk
  • Creamy Inn - 3 min walk
  • Galitos-Ngong Road - 3 min walk
  • Pete's Cafe & Burrito Haven - 4 min walk
  • Pub Kraska - 5 min walk

About this property

Ngong Hills Hotel

Ngong Hills Hotel is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours). The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers like that the accommodations are comfortable.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon - 6:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Computer station
  • Conference space (107640 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 35 for adults, and USD 10 and USD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle

Children & extra beds

  • Rollaway beds are available for USD 12.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Frequently asked questions

Does Ngong Hills Hotel offer free cancellation for a full refund?
Yes, Ngong Hills Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ngong Hills Hotel?
As of January 30, 2023, prices found for a 1-night stay for 2 adults at Ngong Hills Hotel on January 31, 2023 start from P 4,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ngong Hills Hotel?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Ngong Hills Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ngong Hills Hotel?
Sorry, there's no onsite parking at Ngong Hills Hotel.
Is airport shuttle service offered by Ngong Hills Hotel?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle.
What are the check-in and check-out times at Ngong Hills Hotel?
You can check in from noon - 6:00 PM. Check-out time is 10:00 AM.
What is there to do at Ngong Hills Hotel and nearby?
Ngong Hills Hotel has a fitness center and a garden.
Are there restaurants at or near Ngong Hills Hotel?
Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Pete's Cafe & Burrito Haven (4-min walk), Pub Kraska (5-min walk), and Ashaki Grill (6-min walk).
What's the area around Ngong Hills Hotel like?
Ngong Hills Hotel is in the heart of Nairobi, a short 14-minute walk from Yaya Centre and 8 minutes' walk from Prestige Plaza.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Location is great
Tony, 1-night trip
Verified Expedia guest review

8/10 Very Good

7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An affordable four star hotel. Worth trying
David, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Hotel was okay for one night staying.
Andrei, 1-night family trip
Verified Expedia guest review

6/10 Good

Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
Joseph Mavindu, 3-night business trip
Verified Expedia guest review

4/10 Fair

Kennedy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and well equipped room. Service was great too - prompt service despite a midnight check-in and very accommodating to my request for a quiet room and late check-out.
1-night trip
Verified Expedia guest review

8/10 Very Good

Pleasantly surprised
The exterior of the hotel made me question my choice, but our driver said it was very nice. The receptionist was helpful though not overly pleasant. The room was beautiful, modern, comfortable. The location was excellent and not far from the CBD. We would definitely stay here again.
Janice, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

There was Disco music palying that would have kept us awake and we had to change rooms twice to even get to sleep. The room that we were finally put in was small and stuffy.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Good value....
All good for the price point. Convenient to coffee, shopping, places to eat. Not far from CBD. The Wi-Fi sucks but everything else is pretty good.
James, 2-night business trip
Verified Hotels.com guest review