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Hotel Glendower

Photo gallery for Hotel Glendower

Exterior
View from room
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Hotel Glendower

Hotel Glendower

3.0 star property
Central Nuwara Eliya hotel with restaurant, connected to the convention center

6.0/10 Good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
  • Connecting rooms available
Map
No 5, Grand Hotel Road, Nuwara Eliya, 22200
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Front-desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Bandaranaike Intl. Airport (CMB) - 167 min drive
  • Airport shuttle (surcharge)

Restaurants

  • t-lounge by Dilmah - 3 min walk
  • Milano Restaurant - 9 min walk
  • Grand Indian Restaurant - 1 min walk
  • Strawberry farm shop - 4 min drive
  • The Pub - 11 min walk
Map

About this property

Hotel Glendower

A great choice for a stay in Nuwara Eliya, Hotel Glendower features an airport shuttle. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out KING PRAWN, which serves Chinese cuisine and is open for breakfast, lunch, and dinner. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the bar.

Languages

Arabic, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in time starts at 1:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's games

What to do

  • Winery release events
  • Pool table
  • Access to nearby indoor pool
  • Mountain climbing nearby
  • Horse riding nearby
  • Winery tours nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Golf clubs on site
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 18 holes of golf
  • Lockers available

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • German

Room amenities

Be entertained

  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels
  • CD player

Home comfort

  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

KING PRAWN - Overlooking the golf course and garden, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
19TH HOLE PUB - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6.00 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (WHO).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Glendower Nuwara Eliya
Hotel Glendower
Glendower Nuwara Eliya
Hotel Glendower Hotel
Hotel Glendower Nuwara Eliya
Hotel Glendower Hotel Nuwara Eliya

Frequently asked questions

Does Hotel Glendower offer free cancellation for a full refund?
Yes, Hotel Glendower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Glendower?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Glendower?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Glendower?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Glendower?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Glendower?
You can check in starting at 1:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel Glendower and nearby?
Have fun with nearby activities like horseback riding and mountain climbing. Enjoy amenities like a picnic area, a garden, and access to a nearby indoor pool.
Are there restaurants at or near Hotel Glendower?
Yes, KING PRAWN offers Chinese cuisine and garden views.
What's the area around Hotel Glendower like?
Hotel Glendower is located on the boardwalk, a short 10-minute walk from Nuwara Eliya Golf Club and 13 minutes' walk from Assemblies of God Church Nuwara Eliya.

Reviews

6.0

Good

5.8/10

Cleanliness

6.9/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Good

A pretty location but a rather tired interior
The hotel has some nice features but there were several housekeeping issues over the functioning of the bedroom and bathroom and the service at breakfast wasn't very attentive.
Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cosy, colonial hotel in the middle of Nuwara Eliya
Cosy colonial style hotel, nice people, great bar! Food is good and prepared with care and consideration.
Arvid, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice place to stay, although shame about the room
Had a 1 night stay. Unfortunately I have to mark it down due to the state of the bathroom. It was disgusting, dirty, damp and needs a huge make over. If they fix this then I would give the hotel an awesome rating. Hotel is very close to the Grand Hotel and walking distance to the city centre. The rest of the hotel itself is nice, the lobby and bar is really cool with old English furniture. The staff are also very friendly and helpful. Breakfast has a good selection.
Ryan, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

It’s an outdated place but really friendly staff with some simple upgrades it would be a real contender.
2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Run down hotel. Appliances in bathroom were broken
Bathroom walls looked mildew. room was damp including bedspreads. Breakfast was boring. Only hotel manager could communicate in English. Staff was friendly. Even at 50% discount the hotel is overpriced.
Verified Expedia guest review

8/10 Very Good

Little England, comfortable, greatt service
Great place; exceptional service; excellent staff; super breakfast. The staff was incredibly helpful from getting me a cab to helping me with broken zippers on my bag. Really great people in an non-ironic English countryside environment.
Verified Hotels.com guest review

2/10 Poor

It was a shocking place never will recommend this
Well extremely cold, not clean awful staff and shocking breakfast absolutely terrible will never recommend don't be fooled by pictures on sights. It was the worse hotel needs to be pulled down and built again
Verified Expedia guest review

6/10 Good

Great location, bathroom needs refurb
The room was a good size. The staff service was great. The TV did have some cable channels but did not subscribe to most of the English ones. The bathroom was in need to. Upgrade as quite musty and worn and torn. The hotel was in a good location. Wifi only worked in common areas. We did notice that if we booked a tuk tuk or driver from the hotel it would cost more as the drivers would assume we had more money so we would flag them from the street .
Verified Hotels.com guest review

6/10 Good

The hotel is in an excellent location for exploring Nuwara Eliya. It is a lovely old building with tonnes of character. In particular the foyer and pub downstairs were delightful. However it was a great shame that the service did not live up to the environment. We were kept waiting a long time when we arrived despite it being quite late. We were given a standard room even though we had booked a superior room. There were no towels in the room and when we requested them it took a very long time and another request before they arrived. This was then repeated the following day after the room had been cleaned. Having stayed at a number of other places in Sri Lanka this hotel had poor service in comparison.
Verified Expedia guest review

6/10 Good

Gerade noch befriedigend
Das Hotel hat noch alten Charme ist aber doch stark Renovierungs bedürftig, insbesondere Bäder und Dielenböden, Lage ist top!
Peter, 1-night trip with friends
Verified Hotels.com guest review