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Mercure Jakarta Batavia - CHSE Certified

Photo gallery for Mercure Jakarta Batavia - CHSE Certified

Front of property - evening/night
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Mercure Jakarta Batavia - CHSE Certified

Mercure Jakarta Batavia - CHSE Certified

4.0 star property
4-star hotel with spa, near Taman Fatahillah
8.8 out of 10 Fabulous
8.8/10 Fabulous

89 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
For families
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Jakarta
  • Jakarta International Expo - 8 min drive
  • Istiqlal Mosque - 8 min drive
  • Thamrin City Shopping Mall - 8 min drive
  • Grand Indonesia - 9 min drive
  • Central Park - 8 min drive
  • National Monument - 10 min drive
  • Bundaran HI - 9 min drive
  • Plaza Indonesia - 10 min drive
  • Kota Kasablanka Mall - 15 min drive
  • Gelora Bung Karno Stadium - 12 min drive

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 33 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 44 min drive
  • Jakarta Angke Station - 3 min drive
  • Jakarta Kota Station - 13 min walk
  • Jakarta Jayakarta Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Colosseum Club - 7 min walk
  • Café Batavia - 6 min walk
  • Bakmi Orpa - 8 min walk
  • Lumba lumba oleh oleh khas semarang - 8 min walk
  • Restaurant Cahaya Baru - 7 min walk
Map

About this property

Mercure Jakarta Batavia - CHSE Certified

Mercure Jakarta Batavia - CHSE Certified puts you within a 10-minute drive of Grand Indonesia and offers an airport shuttle (available 24 hours) for IDR 380000 per vehicle. Guests can be pampered with massages at the spa, and Malaka Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the location and spacious guestrooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 376 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ALAYA SPA. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Malaka Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Loubee - Onsite bar. Open daily.
Soenda Kelapa - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 135000–150000 for adults, and IDR 70000–150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 380000 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs IDR 380000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia
Mercure Jakarta Batavia CHSE Certified
Mercure Jakarta Batavia - CHSE Certified Hotel
Mercure Jakarta Batavia - CHSE Certified Jakarta
Mercure Jakarta Batavia - CHSE Certified Hotel Jakarta

Frequently asked questions

Does Mercure Jakarta Batavia - CHSE Certified offer free cancellation for a full refund?
Yes, Mercure Jakarta Batavia - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Jakarta Batavia - CHSE Certified?
As of June 6, 2023, prices found for a 1-night stay for 2 adults at Mercure Jakarta Batavia - CHSE Certified on June 26, 2023 start from P 2,975, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Jakarta Batavia - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jakarta Batavia - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mercure Jakarta Batavia - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mercure Jakarta Batavia - CHSE Certified?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Mercure Jakarta Batavia - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 380000 per vehicle one-way.
What are the check-in and check-out times at Mercure Jakarta Batavia - CHSE Certified?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Mercure Jakarta Batavia - CHSE Certified and nearby?
Mercure Jakarta Batavia - CHSE Certified has a spa and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Mercure Jakarta Batavia - CHSE Certified?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Mercure Jakarta Batavia - CHSE Certified like?
Mercure Jakarta Batavia - CHSE Certified is a short 7-minute walk from Jakarta History Museum and 7 minutes' walk from Taman Fatahillah. Travelers love the hotel's prime location.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
It is excellent value for money, and the sleep quality is fantastic. Can’t say enough good things about the hotel. Thanks very much guys. Kevin.
Kevin, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Drew Peerless, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting. I checked in at 12 and checked out at 3pm because I had a meeting in between that time. The sheets had stains of god knows what, the floors were clearly not clean in some time and the room was filthy, the bathroom yuck... My spouse complained and all they only showed us an upgraded room which ironically had the same issues. So we checked out. Please be aware this hotel is in an undesirable area of Jakarta and is in no shape or form a nice clean place as they present in the images. They have a modern restaurant and seem to have spent all the time there because in one word its GROSS.
Verified Expedia guest review

8/10 Very Good

Hotel is good but its surroundings are horrible
The hotel itself is great, it’s new, and clean. They have an issue with the food though, their main food rush hour is lunch, so when you have your daily paid for breakfast, even though it ends at 10am, by 9am, nothing is refilled as much, the food and drinks start to get cold. The staff are friendly but you feel they start to look at their watches starting at 9am, and you get the feeling that you came late and should in a kind way.. leave. The location of the hotel is horrible, only fathalla square is close by but there isn’t much that’s in good clean shape that is a walking distance, it’s at least 20-30min walk.
Tamara, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality of facilities
Ngai Ho, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This property has just recently renovated. Everything is clean and well decorated. The hotel also have good facilities from pool, gym to sauna and spa. The bike is free when you want to explore the old town as it is just next to the property.
Verified Expedia guest review

10/10 Exceptional

The hotel Employees are the best! I
Harumi, 8-night trip
Verified Expedia guest review

8/10 Very Good

Clean, tidy and welcoming hotel. Short walk to local shops and markets. Heavy traffic all around ; crazy driving and mopeds everywhere. Friendly staff and people; shout out to the welcoming and friendly security staff.
Verified Expedia guest review

8/10 Very Good

To the manager of MALACCA RESTAURANT PLEASE GIVE A THOROUGH CLEAN UP OF THE COFFEE MACHINE AT THE RESTAURANT AS I FOUND AN INSECT, MOST LIKELY A COCKROACH AT THE MACHINE ON 1 JAN 2023 DURING MY STAY AT MERCURE JAKARTA MAY BE SOME SORT OF PEST CONTROL NEEDED AT MALAKA RESTAURANT AS THE INSECT BREED REAL FAST, NIP THEM IN THE BUD B4 IT INFEST THE WHOLE AREA
Verified Expedia guest review

10/10 Exceptional

Love the rooms, service, abd breakfast! Really enjoyed my stay in a clean and newly renovated room. Breakfast spread is pretty decent. Only gripe I had was the amount of mosquitoes in the dining area during breakfast. I wont say its to blame the hotel, may be an area issue.
Verified Expedia guest review