Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Hangzhou, Zhejiang, China
1 room, 2 adults

Crowne Plaza Hangzhou Thousand Island Lake

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Linghou Community, Jiande, Hangzhou, 311608, China

Luxury hotel in Hangzhou with spa and indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

Crowne Plaza Hangzhou Thousand Island Lake

  • Crowne Superior Lake View King Room
  • Crowne Deluxe Lake View King Room
  • Crowne Deluxe Lake View Twin Room
  • Crowne Superior Lake View Twin Room
  • Crowne Garden View Twin Room
  • Crowne Deluxe King Room
  • Crowne Superior Twin Room
  • Crowne Superior King Room
  • Crowne Captain Suite

What’s around Crowne Plaza Hangzhou Thousand Island Lake

Landmarks

  • Hangzhou Safari Park - 10.2 mi / 16.4 km
  • Song Dynasty Town - 21.5 mi / 34.7 km
  • Yunxi Zhujing Scenic Resort - 22.6 mi / 36.4 km
  • Bamboo-lined path at Yunqi - 22.8 mi / 36.7 km
  • Liuhe Pagoda - 23.5 mi / 37.9 km
  • Nine Creeks Meandering Through a Misty Forest - 23.7 mi / 38.1 km
  • Hupao Valley Spring - 24.5 mi / 39.4 km
  • Dreaming of the Tiger Spring - 24.7 mi / 39.8 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 48 min drive

At a glance

Key facts

Hotel size

  • This hotel has 284 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Hiking/biking trails nearby
  • Downhill skiing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 17007
  • Conference space size (meters) - 1580
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Bathrobes
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
Be entertained
  • 49-inch LCD TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Spa

Qin Spa has massage/treatment rooms. Services include facials and body wraps. The spa is equipped with a sauna.

Crowne Plaza Hangzhou Thousand Island Lake’s small print

Also known as

  • Crowne Plaza Hangzhou Thousand Hotel
  • Crowne Plaza Hangzhou Thousand Island Lake Hangzhou
  • Crowne Plaza Hangzhou Thousand Island Lake Hotel Hangzhou
  • Crowne Plaza Thousand Hotel
  • Crowne Plaza Thousand
  • Crowne Plaza Hangzhou Thousand Island Lake Hotel
  • Crowne Plaza Thousand Island Lake Hotel
  • Crowne Plaza Thousand Island Lake
  • Crowne Plaza Hangzhou Thousand
  • Crowne Plaza Hangzhou Thousand
  • Crowne Plaza Hangzhou Thousand Island Lake Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Hangzhou Thousand Island Lake

  • Does Crowne Plaza Hangzhou Thousand Island Lake offer free cancellation for a full refund?
    Yes, Crowne Plaza Hangzhou Thousand Island Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Hangzhou Thousand Island Lake?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Hangzhou Thousand Island Lake?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Hangzhou Thousand Island Lake?
    Yes, there's an indoor pool.
  • Are pets allowed at Crowne Plaza Hangzhou Thousand Island Lake?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Hangzhou Thousand Island Lake?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Crowne Plaza Hangzhou Thousand Island Lake?
    Yes, there's an onsite restaurant.

Crowne Plaza Hangzhou Thousand Island Lake