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Queens Hotel

Riverfront hotel with restaurant, near Shambles

  • Free WiFi in lobby
From
P5,523

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Family Room, 1 King Bed - Bathroom
  • Family Room, 1 King Bed - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 38.
1 / 38Hotel Front – Evening/Night
Queens Staith, York, YO1 6DH, England, United Kingdom
8.6.Fabulous.
  • A clean pleasant hotel well situated for the city, our only complaint, not a welcoming…

    Nov 20, 2021

  • Great friendly staff lovely room and close to the centre

    Nov 15, 2021

See all 302 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Safe
Dining options
  • Free WiFi
  • Parking available
  • Bathtub

Property highlights

Main amenities

  • 78 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Private bathroom
  • Free toiletries
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Self parking (surcharge)

What’s around

  • Heart of York
  • York Grand Opera House - 4 min walk
  • York Dungeon - 4 min walk
  • Jorvik Viking Centre - 4 min walk
  • Shambles - 6 min walk
  • Clifford's Tower - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 King Bed
  • Standard Double Room Single Use, 1 King Bed
  • Standard Twin Room, 1 Bedroom
  • Superior Double Room, 1 King Bed, River View
  • Superior Single Room, 1 King Bed, River View
  • Family Room, 1 King Bed
  • Superior Family Room, River View
  • Standard Double Room Single Use, 1 King Bed, Smoking
  • Standard Double Room, 1 King Bed, Smoking

What’s around

Landmarks

  • Heart of York
  • York Grand Opera House - 4 min walk
  • York Dungeon - 4 min walk
  • Jorvik Viking Centre - 4 min walk
  • Shambles - 6 min walk
  • Clifford's Tower - 7 min walk
  • York Castle Museum - 8 min walk
  • Yorkshire Museum Gardens - 9 min walk
  • York Minster - 10 min walk
  • Rowntree Park - 11 min walk
  • York Barbican - 12 min walk

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 9 min walk
  • York (QQY-York Train Station) - 9 min walk
  • Poppleton Station - 7 min drive
map
See on map
Queens Staith, York, YO1 6DH, England, United Kingdom

At a glance

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking available only on request
  • Onsite self parking (GBP 15 per night)
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • Designated smoking areas

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping

Special features

Dining

Riverside Lounge - This brasserie specializes in British cuisine and serves breakfast and dinner.

Riverside Lounge - This bar specializes in British cuisine and serves light fare only. Open select days.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 7.95 for children (approximately)

ParkingPay at property

  • Self parking costs GBP 15 per night
  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Queens Hotel York
  • Queens Hotel
  • Queens York
  • Queens Hotel York
  • Queens Hotel Hotel
  • Queens Hotel Hotel York

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Queens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs GBP 15 per night. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:30 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, Riverside Lounge offers British cuisine. Nearby restaurants include Caffe Dell Opera (3-min walk), Akbars (3-min walk), and The Source (4-min walk).
8.6.Fabulous.
  • 8.0.Very good

    Weekend break in York

    Friendly and welcoming staff, room clean and well maintained. Very comfortable stay overall. Great location, breakfast was great - well cooked and generous portions. Breakfast staff excellent.

    Joanne, 2 night trip with friends, Nov 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Short break

    Stayed here many times in the past. Room was clean staff friendly

    Alison, 2 night trip, Nov 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfy

    Amazing

    John, 2 night trip, Nov 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed.

    Overall disappointed with the hotel and wouldn't stay again. Booked a room for two for three nights with a river view (£15 extra/night). Instead of being put into a room with a normal style of window looking onto the river (as expected), we were put into what can only be described as an attic conversion with a single skylight in the roof. To get a decent view of the river you had to fully open the skylight and then put your head out. Not great when it was raining and not what we were expecting. The wall paper around the skylight was badly stained due to dampness getting in and peeling in places. The window blind was also in a poor state being frayed in places. In the bathroom the tile grouting needed a good cleaning due to dark mould forming in places. One of the grab handles on the side of the bath was loose making it unsafe to use. The extractor fan was poor to the extent that the bathroom quickly filled with steam and took ages to clear. Also, it was possible to see stains at the bottom of the toilet bowl. A good dose of bleach might help. During our stay there was no room service for some unknown reason so we had to make our own bed and fetch our own towels, tea, coffee milk etc from reception if needed. Never stayed in a hotel before were that was required and there was no reduction in the bill for the inconvenience. We felt the breakfast staff were a little indifferent in their attitude and a bit unfriendly. Not the best experience we have had.

    Michael, 3 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel great location

    1 family x2 rooms overnight stay. The hotel was very clean looking upon arrival, had issue at checking as asked for 2 rooms together, i rang up to double check and was told couldnt guarantee but would try and accomadate as we was travelling with young children. The lady told us we were on ground floor and 2nd floor i explained my fustration as whilst i understood it wasnt guaranteed 2 floors apart wasnt good enough. The very helpful lady managed to get us 2 rooms on the ground floor next door to each other. We were very grateful for this and headed to the bar for a drink. Was very clean and very comfotable. We had a look at the menu they offered gluten free for breakfast too sausages, bread etc which was amazing. The staff were very knowledgeable and friendly. The rooms were very big, beds clean white sheets and very comfortable, shower was very hot and powerful. Overall i would definatley stay here again and bonus its 2 minute walk into york centre.

    Lindsey, 1 night family trip, Oct 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekend stay, central

    lynda, 2 night trip, Oct 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely stay

    Lovely 2 night stay. The window was open when we got there, so it was freezing, but luckily you can control the heater. Managed to get it toasty for the evening. Room very clean, had everything we needed. The location is amazing, 3 minutes walk over the bridge and you are in the centre! Parking a little pricey at £15 a night, but nearby parking is about the same.

    Charlotte, 2 night trip, Oct 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fab time in York

    This hotel is located within easy walking distance of York centre and has its own car park. The hotel is very clean, the rooms are big and the staff are all friendly. The food is good and the bar has an open outlook across the river to the town. This hotel is way above the 2 star rating given on some websites.

    Robert, 2 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Queen's hotel review

    Lovely river view, clean tidy room. Nice breakfast, pleasant helpful staff. Will stay here again. Recommended.

    STEPHEN, 2 night trip with friends, Oct 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel and location, but found it a little noisy with the window open, but no airconditioning. Mattress a little lumpy for our liking. A good fresh cooked breakfast provided, and staff very friendly.

    2 night trip, Oct 6, 2021

    Verified Hotels.com guest review

See all 302 reviews