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All properties in Vernon, British Columbia, Canada
1 room, 2 adults

The Castle at Swan Lake

3.5-star3.5 stars
7905 Greenhow Road, Vernon, BC, V1B 3S2, Canada

Comfortable Vernon guestrooms with kitchens
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

British Columbia may have travel restrictions in place due to COVID-19. 

  • It's always super clean, rooms are so spacious. Restaurant was closed for the season but…Feb 2, 2021
  • As always, the staff were very friendly and helpful. The units are a good size and the…Dec 22, 2020

The Castle at Swan Lake

from P4,177
  • King Deluxe Suite
  • King Executive Suite

What’s around The Castle at Swan Lake

Landmarks

  • Columbia Mountains - 1 min walk
  • Okanagan Lake - 5.5 mi / 8.9 km
  • Swan Lake - 1.4 mi / 2.2 km
  • Historic O'Keefe Ranch - 3.5 mi / 5.7 km
  • Village Green Centre - 3.9 mi / 6.3 km
  • Polson Park - 5.7 mi / 9.2 km
  • SunValley Speedway - 6.7 mi / 10.9 km
  • Hillview Golf - 6.9 mi / 11.1 km

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-8:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • British Columbia may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:30 AM - 8:30 PM. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Property is located on a hill and guests with mobility issues may find accessibility limited.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Fireplace
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Access via exterior corridors

The Castle at Swan Lake’s small print

Also known as

  • Castle Swan Lake Pomeroy Hotel Vernon
  • The Castle at Swan Lake Hotel
  • The Castle at Swan Lake Vernon
  • The Castle at Swan Lake Hotel Vernon
  • Castle Swan Lake Pomeroy Hotel
  • Castle Swan Lake Pomeroy Vernon
  • Castle Swan Lake Pomeroy
  • Castle Swan Lake Hotel Vernon
  • Castle Swan Lake Hotel
  • Castle Swan Lake Vernon
  • Castle Swan Lake
  • The Castle at Swan Lake by Pomeroy

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to October.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Deposit: CAD 200 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Castle at Swan Lake

    • Does The Castle at Swan Lake offer free cancellation for a full refund?
      Yes, The Castle at Swan Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Castle at Swan Lake?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Castle at Swan Lake?
      Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Is there a pool at The Castle at Swan Lake?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at The Castle at Swan Lake?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at The Castle at Swan Lake?
      You can check in from 4 PM - 8:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
    • Are there restaurants at or near The Castle at Swan Lake?
      Yes. Nearby restaurants include Temptasian Restaurant & Lounge (3.6 mi), Browns Socialhouse (4 mi), and Wasabi Japanese Restaurant (4.1 mi).
    • What is there to do at The Castle at Swan Lake and nearby?
      The Castle at Swan Lake has a seasonal outdoor pool and a picnic area, as well as a garden.

    Recent reviews

    Superb 9.2 From 446 reviews

    Exceptional 10.0
    Perfect place for a getaway
    An outstanding experience. Everyone was so nice and accommodating. So friendly. The hotel was so cute and cozy. Beautiful large suites. Definitely will be my go to place and will what be what I recommend to others
    Lee, ca2 night trip
    Exceptional 10.0
    This was our 2nd stay, the suites are perfect in size and comfortable. Great staff, very friendly 😊
    Darcy, ca1 night romance trip
    Exceptional 10.0
    We loved the spacious room with the kitchenette. The staff was excellent and Trudy in particular went over and above to be helpful.
    Darcy&Lloyd, ca2 night romance trip
    Exceptional 10.0
    Stayed two nights. It is very clean and well kept, you have your own private entrance and extremely comfortable suite with a couch and chair. Great kitchen fireplace and more.
    Tom, ca2 night trip
    Exceptional 10.0
    I like that it had a full kitchen and also even with covid the owners tried very hard to accommodate us.
    ca5 night family trip
    Exceptional 10.0
    Stayed in Oct 2020 and the staff were very kind and friendly. Was able to stay in my previous room (from 2017). Location is perfect. Just far enough away from the downtown area but easy to get to by car. The room was very nice and the kitchen made everything convenient during COVID. For the first night we bought take-out from the attached Castle Bistro. It's like a home away from home. Will definitely stay again.
    ca2 night romance trip
    Very good 8.0
    Nice
    Nice place. We come back.
    Nathalie, ca4 night trip
    Exceptional 10.0
    I have stayed many times at this hotel. The property is well maintained, the staff are friendly and helpful. The rooms are large and well laid out. The kitchen is well equipped. Close to the town of Vernon.
    Kate, us2 night trip
    Exceptional 10.0
    Very clean & the suite was way more then I expected! We will definitely be back!
    ca2 night romance trip
    Exceptional 10.0
    Enjoyed the onsite restaurant. Suites are great - very spacious and comfortable. Good parking.
    ca2 night family trip

    The Castle at Swan Lake