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Herbert Samuel Jerusalem

5.0 star property
Luxury hotel with spa, near Al-Aqsa Mosque
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Herbert Samuel Jerusalem

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Front of property
Minibar, in-room safe, desk, blackout drapes
Food court
Meeting facility

Overview of Herbert Samuel Jerusalem

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Shamai 25, Jerusalem
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

View from room

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Living area

Luxury Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Jerusalem City Centre
  • Al-Aqsa Mosque - 22 min walk
  • Ben Yehuda Street - 1 min drive
  • Mamilla Mall - 2 min drive
  • Jaffa Gate - 2 min drive
  • Church of the Holy Sepulchre - 3 min drive
  • Western Wall - 5 min drive
  • Machane Yehuda Market - 5 min drive

Getting around

  • Ben Gurion Airport (TLV) - 44 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Jerusalem (JRS-Malha Railway Station) - 21 min drive
  • Jerusalem Malha Station - 21 min drive

Restaurants

  • Mike's Place - 2 min walk
  • יפו מנה מנה - 1 min walk
  • זוני - 1 min walk
  • תמול שלשום
  • Piccolino - 1 min walk
Map

About this property

Herbert Samuel Jerusalem

Herbert Samuel Jerusalem puts you 1.1 mi (1.8 km) from Al-Aqsa Mosque. Guests can visit the spa to indulge in massages, facials, or body treatments, and Middle Eastern cuisine is served at Dining Room, which is open for dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center.

Languages

Arabic, English, Hebrew, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 1640 ft (USD 35 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Dining Room - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required.
Lobby Cafe - This café specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 35 for children

Children & extra beds

  • Rollaway beds are available for USD 0 per day

Parking

  • Parking is available nearby and costs USD 35 per night (1640 ft away)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Does Herbert Samuel Jerusalem offer free cancellation for a full refund?
Yes, Herbert Samuel Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Herbert Samuel Jerusalem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Herbert Samuel Jerusalem?
Yes, there's an indoor pool.
Are pets allowed at Herbert Samuel Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Herbert Samuel Jerusalem?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Herbert Samuel Jerusalem and nearby?
Herbert Samuel Jerusalem has a spa and an indoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Herbert Samuel Jerusalem?
Yes, Dining Room offers Middle Eastern cuisine.
What's the area around Herbert Samuel Jerusalem like?
Herbert Samuel Jerusalem is in Jerusalem City Centre, a short 1-minute walk from Ben Yehuda Street and 9 minutes' walk from Mamilla Mall.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Scooter Reports
Sterile, sterile, sterile. Facilities are nice, place is clean, bed comfortable. Towels and bath supplies a bit second rate. Unhelpful, unfriendly staff -- lugged my own suitcases whole they just stood there and watched. No one smiled, no one said hello. Nothing special here.
Neil, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

David, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location
Best location in the city, close to the old city but also very close to many restaurants and shops. Service is quite curt, but that seems to be normal in Israel. Could use a renovation, rooms and public spaces are looking tired. Gym is small but adequate. More like a 4 star than a 5 star property. Note that the hotel does not have road access - if you have a car, park beforehand at the lot identified on the hotel’s website.
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family one night stay
The stay it self was great ! we really enjoyed it, the food was also amizaing !
ERAN, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Timothy, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Good value Good location
Very satisfied with value for money. Great location. Very friendly efficient check in. Medium size hotel. Room cleaned on time and sufficiently.
JEFFREY, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very Pleased
A very nice hotel in a great location. A few minutes walk to the Old City's Jaffa Gate. A great nighttime vibe right outside the hotel.
Thomas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent value for a truly luxury hotel
Absolutely beautiful, luxury and affordable hotel, that far exceeded my expectations based on some of the reviews on here. The service was exemplary, people were friendly, responsive, and very helpful, especially with getting my luggage from my car in the parking lot and then back. A lot of it has been written about the parking situation, and it’s not that big of a deal. There’s a parking garage exactly one block away from the hotel, which was convenient and not too expensive. The hotel bent over backwards to assist me with my luggage during check in and check out which made it much less of a hassle. The location is unmatched. It’s right off of Ben Yehuda street and beautiful Nachlat Shiva. The gym is well, equipped and clean, the pool was beautiful and warmly heated, and the steam room and sauna was excellent. I would stay here again in a heartbeat.
Abraham, 4-night trip
Verified Hotels.com guest review