Hotel Andorra Palace

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Indoor pool
Indoor pool
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Overview of Hotel Andorra Palace

Hotel Andorra Palace

3.0 star property
Family-friendly hotel in Avenida Meritxell with spa and indoor pool

8.0/10 Very Good

157 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is P3,506
Price available on 29/06/2022
Map
Avinguda Merixtell, 58, Andorra la Vella, AD500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Self parking
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Avenida Meritxell
  • Pyrenees Andorra Shopping Centre - 1 min drive
  • Caldea Spa - 2 min drive
  • Alt Pirineu Natural Park - 24 min drive
  • Palau de Gel - 19 min drive
  • Naturlandia - 30 min drive
  • Pal-Arinsal Ski Resort - 36 min drive
  • GrandValira - 28 min drive
  • Soldeu Ski Resort - 27 min drive
  • Pas de la Casa Resort - 36 min drive
  • Pyrenees Ariégeoises Regional Natural Park - 45 min drive

Getting around

  • La Seu d'Urgell (LEU) - 39 min drive
  • Barcelona El Prat Airport (BCN) - 151 min drive
  • Blagnac Airport (TLS) - 151 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porté-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive
  • Area shuttle (surcharge)

About this property

Hotel Andorra Palace

Hotel Andorra Palace features a rooftop terrace and a free kids' club. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers like the location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 23.00 per night)

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Taking the kids

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Ski passes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • Catalan
  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 25-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro wellness. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days.

Fees & policies

Optional extras

  • Breakfast costs between EUR 15 and EUR 16 for adults, and EUR 11 and EUR 12 for children (approximately)
  • Area shuttle service is offered for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 23.00 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from June to November
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.3/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very Good

2 nights stay
The room was basic and old fashioned, needs an update. The breakfast had a fantastic choice. The wellness suite and pool was excellent with a wonderful view. The position of the hotel was very central for shopping and sightseeing.
Michelle, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel was in a great location for exploring Andorra La Vella. Room was spacious and had lovely window views, really the highlight of the room. Bed was comfortable and bathroom was nice. Overall, pretty decent. Staff were kind and helpful. Hotel was really quiet and no bar or restaurant open due to Covid and low season it seemed. The flooring/carpet in the room was terrible and in bad need of replacement. Floor was uneven and lumpy under very cheap carpeting that had stains and scuffs and marks. There was a vent just above the door in the room that kept blowing air that smelled of cigarette smoke, which was irritating, but both windows opened for fresh air so that was helpful. Overall fairly decent value.
Kimberly, 2-night trip
Verified Expedia guest review

6/10 Good

satisfied
Very cheap for a hotel with a sauna
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good overall
It was good for a 3 star hotel
Jaime, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Expedia guest review

10/10 Exceptional

Jordan, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good stay
It was comfortable, good location
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

brendan, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good Value
The room was large and well located in main shopping area. The TV was old and the room was slightly outdated but was good for me for the price. A bonus was the use of the pool, spa, gym, and other facilities at their other hotel. Overall good value for price and location.
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Hotel near historical Centre of Andorra la Vella.
The Hotel is conveniently located within walking distance of all the attractions. One can stroll around the historical town, narrow streets, tiny squares and low-rise buildings, with shops devoted to the international traveler.
Montserrat, 3-night trip
Verified Hotels.com guest review