Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Akumal, Quintana Roo, Mexico
1 room, 2 adults

Secrets Akumal Riviera Maya - Adults Only

5-star5 stars
Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760, Mexico

Adults-only beachfront resort with spa, near Akumal Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • What a great place to stay! Food was very good. The staff was accommodating and very…Jan 2, 2021
  • The Secrets never fail to satisfy. Akumal Secrets had beautiful grounds. The bar…Dec 27, 2020

Secrets Akumal Riviera Maya - Adults Only

from P18,772
  • Junior Suite Tropical view, 1 king bed
  • Junior Suite, 1 King Bed, Partial Ocean View
  • Junior Suite Swim Out King bed
  • Preferred Club Junior Suite Tropical View
  • Preferred Club Junior Suite Ocean view, 1 king bed
  • Preferred Club Junior Suite swim Out
  • Preferred Club Junior Suite Oceanfront
  • Preferred Club Junior Suite Swim Out Oceanfront
  • Romance Master Suite Ocean View
  • Romance Master Suite Oceanfront
  • Presidential Suite
  • Junior Suite, Tropical View, 2 double beds
  • Junior Suite, 2 Double Beds, Partial Ocean View
  • Preferred Club Junior Suite Ocean View, 2 double beds
  • Deal of the Day
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 2 Double Beds, Ocean View
  • Preferred Club Junior Suite Tropical View 2 Double Beds
  • Breakfast Plan Junior Suite King Tropical View
  • Breakfast Plan Junior Suite Double Tropical View
  • Breakfast Plan Junior Suite Double Partial Ocean View
  • Breakfast Plan Junior Suite King Partial Ocean View

What’s around Secrets Akumal Riviera Maya - Adults Only

Landmarks

  • On the beach
  • Akumal Beach - 2 min walk
  • Yal-ku Lagoon - 28 min walk
  • Aktun Chen - 2.9 mi / 4.6 km
  • Xel-Há Park - 7.2 mi / 11.6 km
  • Dos Ojos Cenote - 9 mi / 14.4 km
  • Cenote Manatí - 14.3 mi / 23 km
  • Tulum Mayan Ruins - 16.5 mi / 26.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 81 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 7 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 11
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at Secrets Akumal Riviera Maya - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • Meals, snacks, and beverages included

Spa

Secrets Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Oceana - This poolside seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Market Cafe - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Secrets Akumal Riviera Maya - Adults Only’s small print

Also known as

  • Secrets Akumal Riviera Maya All Inclusive Adults
  • Secrets Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya
  • Secrets Riviera Maya All Inclusive Adults
  • Secrets Akumal Riviera Maya - Adults Only Resort
  • Secrets Akumal Riviera Maya - Adults Only Akumal
  • Secrets Akumal Riviera Maya Optional All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Akumal Riviera Maya - Adults Only Resort Akumal
  • Secrets Akumal Riviera Maya Adults
  • Secrets Riviera Maya Adults
  • Secrets Akumal Riviera Maya All Inclusive
  • Secrets Akumal Riviera Maya All Inclusive Adults Only
  • Secrets Riviera Maya All Inclusive Adults All-inclusive property
  • Secrets Riviera Maya Inclusiv

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Secrets Akumal Riviera Maya - Adults Only

  • Does Secrets Akumal Riviera Maya - Adults Only offer free cancellation for a full refund?
    Yes, Secrets Akumal Riviera Maya - Adults Only does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Secrets Akumal Riviera Maya - Adults Only?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only?
    Yes, there's free self and valet parking.
  • Is there a pool at Secrets Akumal Riviera Maya - Adults Only?
    Yes, there are 3 outdoor pools.
  • Are pets allowed at Secrets Akumal Riviera Maya - Adults Only?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only?
    Yes, there are 7 onsite restaurants, featuring seafood, ocean views, and poolside dining. Nearby restaurants include Cosme's Taqueria (9-min walk), Tequilaville (9-min walk), and El Ultima Maya (10-min walk).
  • Is airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only?
    Yes, an airport shuttle is available.
  • What is there to do near Secrets Akumal Riviera Maya - Adults Only?
    Recommended spots to visit include Akumal Beach (2-min walk) and Yal-ku Lagoon (1.4 mi), along with Aktun Chen (2.9 mi) and Xel-Há Park (7.2 mi).

Recent reviews

Superb 9.2 From 366 reviews

Exceptional 10.0
Superb
Had a wonderful 8 day stay over Christmas. The staff really go out of their way to get to know each guest. They are continually cleaning common areas and the staff all wear masks 100% of the time. Many activities to take part in during the day. Great food and good variety of choices. Not all the restaurants are open every night though. Definitely make a reservation for the teppanyaki at Himitsu. Loved the ice cream cart on the beach. Such a wonderful experience and can't wait to go back.
Mardi, us8 night family trip
Exceptional 10.0
Great stay at the Secrets Akumal Riviera Maya
Stay was excellent, really enjoyed your facility. Thank you for a great service. Monday Justice
Monday, us5 night trip
Poor 2.0
Food poisoning & worst honeymoon possible
My wife & I spent our honeymoon here. 1. We had the 2nd most expensive suite in the resort & were promised some extras. We never received any due to being “short staffed” 2. Both our us got food poisoning from room service. Room service was horrible. Food was bad & it took between 1 & 2 hours each time. 3. We had to track down someone to clean our room each day... 4. AC kinda worked. It was extremely humid in our room. No one could fix it. The bottom line is when you spend 10K to stay at a “4 Diamond” resort you expect top notch everything. I can let a lot of things slide. I used to be in the hospitality industry. But sometimes it’s just so bad, you have to share.
Justin, us8 night trip
Exceptional 10.0
Loved the food and drink choices and the quality. Also, loved the service we received from all employees.
us6 night romance trip
Exceptional 10.0
Great resort ! We had an amazing time here, great food, drinks and customer service. If you want good drinks ask for Roque, he’s the best bartender in the resort.
Claudia, us7 night romance trip
Exceptional 10.0
Service was top notch!!!!! From the time we got till we left we felt very well taken care of from every member of the staff.
KT, us4 night romance trip
Fair 4.0
Although this hotel was pretty and very clean the staff in the restaurants and spa was horrible. Worst spa service I’ve ever received. Rude wait staff in the restaurants. The perks were the room service waiters were very kind and helpful as well as the pool bartenders and beach waiters. The activity guy for the pool and beach were very funny as well but the horrible spa treatments and the rude rest of the staff is why I will never stay here or any secrets again.
L, us6 night trip with friends
Exceptional 10.0
Quality of the resort was great. Service was great.
Cfish, us8 night romance trip
Fair 4.0
Ok, so we arrived and because I was preferred customer I was preferred they took me to a different check in lounge. They make you fill out a bunch of papers I said ok fine. After that a sales rep comes and basically makes you commit to a breakfast and why not. Now let me break down the details of my trip: My room: it smelled so so bad I couldn’t even handle it. After my complain, they sent 2 technicians that tried to fix it and told me everything was fine. Ok, so I decided to unpack my stuff... 30 mins later boom the smell again. And of course I complained again. They told me they didn’t have any other rooms and that they will do their best to accommodate me. I spend hours waiting when I went to ask about my room.. oh we can give me another room, instead of upgrading me; they were downgrading me. I said no, I paid for Swim out and that’s what I want. After hours of waiting I finally got another room. This other one was ok, no smell! However, no welcoming champagne or fruits! The mini bar was incomplete and it was never restock! Oh and let me mention about their towel, oh boy the pool towers were actually better than the room towel. Food: food was good but service is very very slow! The selection of food is very limited as well. No buffers available. In the hibachi you have to get what they give you “no other way around” the Mexican restaurant was very good with real Mexican dishes however service extra slow. Pool: amazing loved loved the pool. However, the pool bar closes
Aury, us3 night romance trip
Exceptional 10.0
If you are hesitant about taking a trip now, don’t be! This resort is super clean and taking all precautions while still giving incredible service and amazing food. The staff here do all they can to make you happy.
Teresa, us1 night romance trip

Secrets Akumal Riviera Maya - Adults Only