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Best Western Windsor Pointe Hotel & Suites-at&t Center

Hotel with outdoor pool, near Joint Base San Antonio

  • Free self-serve breakfast, free Internet, and free parking
From
P3,304

Image gallery

  • Lobby
  • Lobby
  • Outdoor Pool
  • Standard Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Lobby
Lobby. Image 1 of 27.
1 / 27Lobby
4639 Rittiman Road, San Antonio, 78218, TX, United States of America
7.8.Good.
  • Wasn’t a bad room, even tho it was no smoking it smelt like an ashtray an there was still…

    Jun 19, 2021

  • I was disappointed that the pool was not open due to Covid. They now changed the…

    Jun 18, 2021

See all 140 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Dining options
Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 54 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

What’s around

  • In North San Antonio - SAT
  • Joint Base San Antonio - 32 min walk
  • Brooke Army Medical Center - 2.5 mi / 4.1 km
  • AT&T Center - 5.2 mi / 8.4 km
  • San Antonio Zoo and Aquarium - 6.1 mi / 9.8 km
  • Morgan's Wonderland - 4.4 mi / 7.1 km

Enter dates for 2 guests

  • Suite, 2 Queen Beds, Non Smoking, Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking, Microwave
  • Suite, Multiple Beds, Non Smoking, Microwave
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed, Smoking, Refrigerator & Microwave
  • Suite, Multiple Beds, Non Smoking, Microwave

What’s around

Landmarks

  • In North San Antonio - SAT
  • Joint Base San Antonio - 32 min walk
  • Brooke Army Medical Center - 2.5 mi / 4.1 km
  • AT&T Center - 5.2 mi / 8.4 km
  • San Antonio Zoo and Aquarium - 6.1 mi / 9.8 km
  • Morgan's Wonderland - 4.4 mi / 7.1 km
  • Splashtown - 5 mi / 8.1 km
  • San Antonio Botanical Gardens - 5.3 mi / 8.5 km
  • Freeman Coliseum - 5.6 mi / 9 km
  • Pearl District - 6.8 mi / 10.9 km
  • Alamo - 7.6 mi / 12.2 km

Getting around

  • San Antonio International Airport (SAT) - 11 min drive
  • San Antonio Station - 10 min drive
map
See on map
4639 Rittiman Road, San Antonio, 78218, TX, United States of America

At a glance

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (16 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free self-serve breakfast daily
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch Smart TV
  • First-run movies
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Best Western Windsor Pointe at&t Center
  • Best Western Windsor Pointe at&t Center San Antonio
  • Best Western Windsor Pointe Hotel at&t Center
  • Best Western Windsor Pointe Hotel at&t Center San Antonio
  • Best Western Windsor Pointe Hotel Suites at t Center
  • Windsor Pointe at&t Center An
  • Best Western Windsor Pointe Hotel & Suites-at&t Center Hotel

Policies

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Windsor Pointe Hotel & Suites-at&t Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes. Nearby restaurants include Cracker Barrel (5-min walk), IHOP (2 mi), and Starbucks (2.1 mi).
  • Best Western Windsor Pointe Hotel & Suites-at&t Center has an outdoor pool and a fitness center.
7.8.Good.
  • 8.0.Very good

    The hotel was clean and the staff was very friendly however it was not in a good area and rather run down on the outside.

    Michael, 2 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Memorial weekend

    Joel, 1 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    At first I was disappointed to say the least because after traveling for hours, I rushed in wanting to use the restroom before we checked in(5 nights booked in advance). I was told we don't have a restroom down here. I had to go across the street to the gas station, use the restroom ,then come back to check in.Now I will say our room was nice and the hotel decor was really pretty.However they were not cleaning thoroughly. When I attempted to use the microwave it had to be plugged in and the cord was super dusty and so was the top if the microwave. The top of the mini fridge was also really dusty as well. Breakfast was not an option for us because who wants to get up early on vacation for a granola bar. The alarm clock wasn't plugged in and we didn't plug it in either because there was some exposed wiring .The housekeeper did not speak english well so you had to point to what you needed but she was a sweet lady and very accommodating.Overall, our stay wasn't bad at all but could have been awesome if not for those issues. I would stay there again.

    Cynthia, 5 night family trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Complete disgust hotel, beds where dirty, pillows dirty, curtains dirty. Room smelled like smoke and it was a non smoking room, pool was full of chairs and other stuff water was green black, only one towel in suite. Carpet not vacuumed. Will definitely never book again. Felt the 150$ for night was not even worth the penny.

    1 night family trip, Mar 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Peace and quiet stay

    I have been working long hours and saw this hotel located 2 blocks down from my work. Read the reviews and saw they were good. It was a nice and quiet stay. Slept like a baby. I will definitely be staying again..

    Laura, 1 night business trip, Feb 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was super friendly and hotel was very clean. Highly recommend

    Jessica, 3 night trip, Nov 27, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    I have stayed here 2 times before. The bed was alright. But this time the bed was very hard. I did not sleep most if the time and my daughter thought the bed was too hard also.

    Gayla, 1 night family trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The service was great but when first entering room the door knob on the closet was broken and hanging off. The hallways/room was stuffy and hot so we had to crank the AC to get it ready for us. When we were packing up to leave we saw a roach in the room.

    kimberly, 1 night family trip, Jun 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Our room smelled bad and the air conditioner was off so we sweat until about 2am when the air could cool the room down enough.

    1 night family trip, May 22, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Overbearing staff. If you don't like every move you make watched, you might find another place. Otherwise, it's fine here.

    TravelodgeSucks, 2 night romance trip, Apr 13, 2020

    Verified Orbitz guest review

See all 140 reviews