2/10 Poor
February 23, 2020
Only cold water in showers, lousy Internet.
The hotel room that I booked on hotels.com did not have hot water and the wifi was not good. I communicated with the GV hotel administration who said that the rooms listed on hotels.com don't have hot water and that if we wanted hot water we would have to upgrade to a more expensive room. I pointed out that they didn't acknowledge the fact that the showers were cold only in their information on hotels.com. Their response was that their customers prefer to shower with cold water (yet they charge extra to upgrade to a room with warm showers.) Their response to my complaint that their Internet was not working in the room was just to say that they've had problems with that in the past but didn't know that there was a problem now. All of this can be verified by my email correspondence with the hotel. My recommendation is that you not stay at this hotel. There are plenty of hotels in Pagadian, although they do not appear on hotels.com My recommendation is that you seek them out elsewhere on the net or find another hotel when you get there.
Verified traveler
7-night trip
Verified Hotels.com guest review