The Mill Hotel & Spa

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Overview of The Mill Hotel & Spa

The Mill Hotel & Spa

3.0 star property
3-star hotel with 2 restaurants, near Chester Cathedral

8.6/10 Fabulous

1,016 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
Milton Street, Chester, England, CH1 3NF
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Chester Cathedral - 9 min walk
  • Chester City Walls - 9 min walk
  • Roman Amphitheatre - 10 min walk
  • University of Chester - 14 min walk
  • Chester Racecourse - 17 min walk
  • Grosvenor Park - 2 min drive
  • St Mary's Church - Handbridge - 8 min drive
  • Eastgate Clock - 4 min drive
  • Chester Town Hall - 9 min drive
  • Grosvenor Museum - 4 min drive
  • Chester Castle - 5 min drive

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • John Lennon Airport (LPL) - 47 min drive
  • Chester Station - 6 min walk
  • Capenhurst Station - 12 min drive
  • Bache Station - 29 min walk

About this property

The Mill Hotel & Spa

When you stay at The Mill Hotel & Spa, you'll be within a 10-minute drive of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with hot stone massages, aromatherapy, or mani/pedis, and The Canal Barge, one of 2 restaurants, serves lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool, and a health club. The helpful staff and overall value get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 132 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 7.50 per day)

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages spoken

  • English
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Canal Barge - This restaurant serves lunch and dinner.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 15.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 7.50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Mill hotel
Everything was really nice and the staff are lovely. The room was really spacious and clean with plenty of space for our travel cot. The only downside was the bed was really uncomfortable, it was really hard and not the comfiest to sleep on. The hotel is also a 5 minute walk away from the high street.
Domonique, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Patricia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its amazing
The hotel is lovely staff are very polite and professional and the room and seimming pool are great
Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Chester
Moragh, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morfydd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chester
Great stay lovely room helpful staff will book again
Mick, 2-night trip
Verified Hotels.com guest review

2/10 Poor

No thanks, we will never go back to this hotel again or recommend to anyone.
7-night family trip
Verified Hotels.com guest review