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The Acacia Hotel Jakarta

Photo gallery for The Acacia Hotel Jakarta

View from room
2 outdoor pools
View from room
View from room
Minibar, in-room safe, desk, iron/ironing board

Overview of The Acacia Hotel Jakarta

The Acacia Hotel Jakarta

4.0 star property
4-star hotel in Central Jakarta with 2 restaurants and 2 outdoor pools

6.0/10 Good

27 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Laundry facilities
Map
Jl. Kramat Raya No. 81, Menteng, Jakarta, 10450

Guests rated this location 6.0/10

Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Central Jakarta
  • Grand Indonesia - 19 min drive
  • Gelora Bung Karno Stadium - 11 min drive
  • Taman Mini Indonesia Indah - 13 min drive
  • Pantai Pasir Putih PIK 2 - 24 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 27 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 52 min drive
  • Jakarta Gang Sentiong Station - 9 min walk
  • Jakarta Kramat Station - 18 min walk
  • Jakarta Cikini Station - 21 min walk
  • Area shuttle

Restaurants

  • Food Court Kenari Mas - 5 min walk
  • Starbucks - 6 min walk
  • KFC - 5 min walk
  • Rumah Makan Manado Tinor - 6 min walk
  • Kampung Kite Resto - 1 min walk
Map

About this property

The Acacia Hotel Jakarta

Enjoy your visit to Jakarta with a stay at The Acacia Hotel Jakarta. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Promenade, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights at this upscale hotel.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children's pool

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Promenade - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Golden Ming - This restaurant specializes in Chinese cuisine and serves lunch only. Open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for IDR 423500.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Acacia Jakarta Hotel
Acacia Jakarta
Acacia Hotel Jakarta
The Acacia Jakarta Hotel
The Acacia Hotel Jakarta Hotel
The Acacia Hotel Jakarta Jakarta
The Acacia Hotel Jakarta Hotel Jakarta

Frequently asked questions

Does The Acacia Hotel Jakarta offer free cancellation for a full refund?
Yes, The Acacia Hotel Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Acacia Hotel Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Acacia Hotel Jakarta?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:30 PM.
Are pets allowed at The Acacia Hotel Jakarta?
Sorry, pets aren't allowed.
Is parking offered on site at The Acacia Hotel Jakarta?
Sorry, there's no onsite parking at The Acacia Hotel Jakarta.
What are the check-in and check-out times at The Acacia Hotel Jakarta?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at The Acacia Hotel Jakarta and nearby?
The Acacia Hotel Jakarta has 2 outdoor pools and a fitness center, as well as a garden.
Are there restaurants at or near The Acacia Hotel Jakarta?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around The Acacia Hotel Jakarta like?
The Acacia Hotel Jakarta is a short 9-minute walk from Jakarta Gang Sentiong Station and 14 minutes' walk from National Library of Indonesia.

Reviews

6.0

Good

6.1/10

Cleanliness

6.7/10

Staff & service

9.0/10

Amenities

5.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel Smile receptionist All staff smiles Big room Clean hotel Very nice breakfast have everything Hot water Cool room
3-night family trip
Verified Expedia guest review

8/10 Very Good

Mohd, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Can be improved
Hotel lobby is grand, empty with not much guests for a weekend day. Restaurant food is tasty but pricey. Had a good indonesian dish for lunch. Dinner ordered steak but out of stock :( Services are good. Room is spacious, nice big bed, but only has 2 pillows, so had to ask Housekeeping to give 2 more pillows. Bathroom is very poorly stocked, for a 4 star hotel standard. Only 1 toothbrush, no rinse glass, no hand towels, no shower gels,...TV was small 32inches and TV signals very bad, more than half of the channels either have bad reception in image or sound :((( Wifi is very weak in the room and constantly got disconnected! Overall not a very good stay with lots of improvement can be done.
1-night trip
Verified Hotels.com guest review

6/10 Good

No good for price
Hotel breakfast was good, under renovation, dusty , wife very disappointed, was from orther hotel, regretted at Arcadia Hotel.
Fadzil, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nightmare Hotel
Terrible attitude of staff, room not according to reservation, many items broken inside room, room did not have hotel information inside. “ A total nightmare.” Never again will I stay there or recommend to others.
Allen, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Room was clean and quiet. Stayed on 7th floor - clearly there is some improvement work being done in some rooms presently.
Kevin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

There only WiFi speed is very low it’s like equal to nothing.so please increase your hotel WiFi service.
Tarunkumar, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Pretty good hotel
Generally pleased. Many hotels we stayed at in Southeast Asia had some things that were good, and other things that needed improvement. For example, my colleague had a strong shower flow in his room, but my room had more of a trickle. But the hotel is pleasant, and the room was acceptable.
Brian, 2-night trip
Verified Expedia guest review

8/10 Very Good

Verified Hotels.com guest review