Hotel Alpen

Photo gallery for Hotel Alpen

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Pool
Pool
Indoor spa tub
Room

Overview of Hotel Alpen

Hotel Alpen

3.5 star property
Andalo ski hotel with spa and free ski shuttle

7.8/10 Good

27 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Internet access
  • Gym
  • Non-smoking
  • Ski facilities
Map
via San Rocco 15, Andalo, TN, 38010
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Nightclub
  • WiFi in the lobby
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
For families
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Skirama Dolomiti Adamello Brenta - 1 min drive
  • Lake Molveno - 10 min drive
  • Castel Thun - 33 min drive
  • Adige River - 35 min drive
  • Lake Toblino - 45 min drive
  • Non Valley - 59 min drive
  • Castello del Buonconsiglio - 42 min drive
  • Piazza Duomo - 45 min drive
  • Trento Cathedral - 45 min drive
  • University of Trento - 45 min drive
  • Trento Science Museum - 42 min drive

Getting around

  • Mezzocorona Borgata Station - 21 min drive
  • Lavis Station - 27 min drive
  • Mezzocorona Station - 28 min drive
  • Free ski shuttle

About this property

Hotel Alpen

Hotel Alpen features a free ski shuttle and puts you within a 10-minute drive of Lake Molveno. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. Other highlights include a nightclub, a free kid's club, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in time from noon - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Free children's club
  • Playground

What to do

  • Free ski shuttle
  • Ski passes
  • Ice skating nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages spoken

  • English
  • Italian

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski rental shops

Room amenities

Be entertained

  • 19-inch LCD TV
  • Digital TV channels

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Thermae Aphrodite has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 2.00 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 2.00 per 24-hour period (rates may vary)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Fitness facilities
The property is closed between September 12 and December 1.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for EUR 20.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 15 years old are not allowed in the health club, and guests under 6 years old are only allowed in the swimming pool with adult supervision
  • Guests under 15 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Alpen Andalo
Hotel Alpen
Alpen Andalo
Hotel Alpen Hotel
Hotel Alpen Andalo
Hotel Alpen Hotel Andalo

Frequently asked questions

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

6/10 Good

Not a 3 star
It’s an older hotel that hasn’t been updated in years. Supposedly a 3 star but felt like a 2 star. It was cheap and really all I needed for a quick ski trip with friends but I wouldn’t stay there with my wife and son.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Godt og hyggeligt hotel.
Godt og hyggeligt hotel. Værelserne er gode men man kan høre de andre gæster i de tilstødende værelser. Hotellet er af ældre dato men det har jo også sin charme. Morgenmaden er ok, men ikke prangende.
Christian, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel adatta ai bambini. Il letto che ci hanno dato era scomodissimo ci ha causato mal di schiena per l intera settimana. Altro che riposarsi.... Causa covid l unico servizio disponibile era la piscina e solo per 50 min al giorno. Avrebbero potuto dire sul sito che i servizi sauna doccie ecc non erano attivi. Rimasti delusi. Il personale e cordiale e l hotel offre la pagamella card che da diritto a uno sconto su alcune attivita.
Jessica, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Pernottamento e prima colazione, tutto ok. Da tornarci
Ivani, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Bellissima struttura, posizione un po'scomoda poiché si trova in cima ad una salita, però c'è un servizio autobus. Bellissima spa e piscina. Cena buona. L'unica pecca è stata che a colazione ho provato a chiedere uno yogurt diverso da quello disponibile (hanno o bianco o frutti di bosco e io ho un bimbo di 4 anni forse un po'viziato) e il cameriere mi ha preso in giro con la sua collega ed io ho sentito tutto.
Isotta, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Carino. Peccato non esista uno spazio separato per i bambini.
Cristina, 6-night family trip
Verified Expedia guest review

8/10 Very Good

complessivamente BUON SOGGIORNO
Struttura adatta a famiglie, non moderna ma pratica e funzionale nei servizi. Spa confortevole con Sauna Bagno turco / romano e zona piscina idromassaggio. qualita' del cibo proposto nella mezza pensione sufficente/discreto in linea con il prezzo interessante.
Luca, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Expedia guest review

10/10 Exceptional

Tutto quello che si può desiderare: colazione varia e abbondante, personale disponibile e cortese, ambiente pulito. Piscina, spa, un mucchio di attività sia per bambini che adulti. Una a pecca, forse gli interni (corridoi, camere) un po' vecchiotti, ma per il resto tutto ok.
4-night trip
Verified Expedia guest review