Staff was very friendly and helpful. There are a few things that need to be improved, the tv only had cable with a few Brazilian channels, we couldn’t even stream a platform to watch something else since it wasn’t a smart tv. The AC did not properly so the room always felt warm. I missed a second little trash bin in the room, there was only one in the bathroom. Room was small but this was expected. The mattress is a sort of a thin pad and doesn’t give you that comfort feeling when you are at a hotel.