Guests
All properties in Valle de Bravo, State of Mexico, Mexico

El Santuario Resort & Spa

4-star hotel in Valle de Bravo with golf course and spa

  • Free WiFi in lobby and free parking
From
P11,340

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Outdoor Pool
  • Infinity Pool
  • Infinity Pool
Infinity Pool. Image 1 of 96.
1 / 96Infinity Pool
Carretera a Colorines Km. 4.5, Valle de Bravo, 51200, MEX, Mexico
7.6.Good.
  • Las instalaciones increíble

    Jun 23, 2021

  • Todo muy bien el servicio igual

    Jun 9, 2021

See all 285 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 64 smoke-free guestrooms
    • Daily housekeeping
    • Golf course
    • Restaurant and bar/lounge
    • Full-service spa
    • 1 indoor pool and 3 spa tubs

    For families

    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Garden
    • Terrace

    What’s around

    • Lake Avandaro - 1 min walk
    • Artisan Market - 5.3 mi / 8.5 km
    • Saint Francis of Assisi Church - 5.6 mi / 9.1 km
    • Central Square - 5.9 mi / 9.5 km
    • Museum Joaquin Arcadio Curroc Valle de Bravo - 6 mi / 9.6 km
    • Valle de Bravo Archaeological Museum - 6.3 mi / 10.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Junior Suite
    • Master Suite
    • Master Suite Doble
    • Garden Suite

    What’s around

    Landmarks

    • Lake Avandaro - 1 min walk
    • Artisan Market - 5.3 mi / 8.5 km
    • Saint Francis of Assisi Church - 5.6 mi / 9.1 km
    • Central Square - 5.9 mi / 9.5 km
    • Museum Joaquin Arcadio Curroc Valle de Bravo - 6 mi / 9.6 km
    • Valle de Bravo Archaeological Museum - 6.3 mi / 10.1 km
    • Sanctuary of Santa Maria Ahuacatlán - 6.4 mi / 10.4 km
    • La Cascada, Valle de Bravo - 8.1 mi / 13.1 km
    • Velo de Novia Waterfalls - 10.1 mi / 16.2 km
    • Rancho Avandaro Country Club - 14.3 mi / 23 km
    • Monarch Butterfly Biosphere Reserve - 21.4 mi / 34.4 km

    Getting around

    • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
    map
    See on map
    Carretera a Colorines Km. 4.5, Valle de Bravo, 51200, MEX, Mexico

    At a glance

    Hotel size

    • This hotel has 64 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:30 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    • Free onsite valet parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • 24-hour fitness facilities
    • Golf course on site
    • Tennis on site
    • Full-service spa
    • Number of spa tubs - 3
    • Tennis lessons on site
    • Skydiving nearby
    • Sauna

    Working away

    • Business center
    • Number of meeting rooms - 7
    • Conference space
    • Conference space size (feet) - 377
    • Conference space size (meters) - 35
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Wedding services

    Facilities

    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Premium bedding

    Things to enjoy

    • Private plunge pool

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, El Santuario. Services include deep-tissue massages, facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room.

    The spa is open daily.

    Dining

    Naha - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of MXN 300.00 per person (approximately)

    Children & extra bedsPay at property

    • Rollaway beds are available for MXN 200.0 per stay

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

    Also known as

    • El Santuario Resort Residences Valle de Bravo
    • El Santuario Resort & Spa Hotel
    • El Santuario Resort & Spa Valle de Bravo
    • El Santuario Resort & Spa Hotel Valle de Bravo
    • El Santuario Resort Residences
    • El Santuario Residences Valle de Bravo
    • El Santuario Residences
    • El Santuario Resort Valle de Bravo
    • El Santuario Resort
    • El Santuario Valle de Bravo
    • El Santuario
    • El Santuario & Spa Valle Bravo

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, El Santuario Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM.
    • Yes, Naha offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Da Ciro (5.5 mi), La Batucada (5.7 mi), and La Estación (5.7 mi).
    • Have fun with onsite activities such as archery, and practice your swing at the golf course. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. El Santuario Resort & Spa also has private plunge pools, a 24-hour fitness center, and a sauna, as well as a picnic area and a garden.
    7.6.Good.
    • 10.0.Exceptional

      Fantastic place to scape from Mexico City within less than 2hrs driving. Love the art and pacific ambience! The views of the lake of Valle de Bravo are priceless. Highly recommended!

      1 night romance trip, Jun 6, 2021

      Verified Expedia guest review

    • 4.0.Fair

      No airconditioner but not possible to open window due to mosquito, finally very hot and sticky all night. Impossible to make a room chilling enough with one fan. It's a first time to see a hotel which doesn't have a coffee machine.

      1 night family trip, Mar 20, 2021

      Verified Expedia guest review

    • 2.0.Poor

      The service of the manager of reservation Dante was the worst I had ever received...rhe room are OLD very bad maintanefor the money ...the pool did not have enough shade umbrellas...incredible ro be a 5 stars..and charge as a 6 starts ...will never come back again

      2 night romance trip, Mar 13, 2021

      Verified Orbitz guest review

    • 10.0.Exceptional

      El trato del personal es excelente!!!!! Muy amables y muy amigables, las instalaciones mis respetos!!!! Super recomendado !!!! Ojalá podamos regresar seguido ♥️

      2 night family trip, Jan 7, 2021

      Verified Expedia guest review

    • 8.0.Very good

      The resort & spa is peaceful and beautiful. you can really disconnect and relax here. It is an old hotel but they are constantly upgrading. But for me there was 2 mayor turnoffs. The restaurant apart from the slow service what I cant forgive is the food is just blah. It just takes you away from the experience when the only food nearby is just tasteless. The other thing that disappointed me is I am n Expedia Gold Member and this is a VIP Gold recommended hotel which is why I decided on this hotel. But I was never acknowledged and when I brought it up I was promised a bottle of wine that I never received in my 5 night stay. Make of that what you will

      Robert, 5 night family trip, Dec 10, 2020

      Verified Expedia guest review

    • 2.0.Poor

      Huge desillusion. We intended to have a great week of rest in this difficult period. It was not. The hotel is outdated with no proper maintenance. Rooms are neither isolated for sound nor wind! One night, music from the hotel was played loud in common areas preventing us from sleeping. Junior suites which are the cheapest ones do not have fridge... For 200 USD à night, this is a big minus. I think obviously the hotel owner does not care about his customers. It is by no means some holistic nor ecological place. We had to change room 3 times. Only things to save, the view and the personnel in general who try their best to save situation

      Philippe, 8 night family trip, Nov 16, 2020

      Verified Expedia guest review

    • 6.0.Good

      Property looks amazing, the staff needs training and attention to details. Food is not consistent in its quality and it takes forever.

      2 night family trip, Jan 2, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great weekend

      Beautiful place, beautiful view, good service, delicious food.

      Yolanda, 2 night romance trip, Sep 27, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      The pictures are nicer than the property, the facilities need to be upgraded

      1 night family trip, Aug 28, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Super Priced !!!!

      The rooms did not have AC and at night the mosquito bites did not let us rest.

      lucia, 2 night romance trip, Aug 9, 2019

      Verified Hotels.com guest review

    See all 285 reviews