Destination

Guests
All properties in Sylvan Lake, Red Deer County, Alberta, Canada

Best Western Plus Chateau Inn Sylvan Lake

No-frills Sylvan Lake hotel with indoor pool

  • Free full breakfast, free WiFi, and free parking
From
P4,291

Restrictions related to your trip

Alberta may have travel restrictions in place due to COVID-19.

Property renovations and closures

  • This property is closed from January 14 2020 to March 1 2021 (dates subject to change).
  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
1 / 29Pool
9.0.Superb.
  • The property is always good service and consistent. The staff are great and I keep coming…

    Oct 9, 2020

  • great location.this is our third time to stay in this hotel.we arrived @1300 pm chick in…

    Sep 14, 2020

See all 144 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Easy parking
Safe
Convenient
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 72 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Microwave
  • Refrigerator
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Sylvan Lake - 1 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 9 min walk
  • Sylvan Lake Marina Bay - 9 min walk
  • Top O' The Hill Golf Course - 3.1 mi / 5 km
  • Lakewood Golf Club - 3.1 mi / 5 km
This property is closed from January 14 2020 to March 1 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Lakeside
  • Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lakeside
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Location

  • Sylvan Lake - 1 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 9 min walk

What’s around

Landmarks

  • Sylvan Lake - 1 min walk
  • Sylvan Lake Provincial Park - 6 min walk
  • Lakeside Go Karts and Mini-Golf - 9 min walk
  • Sylvan Lake Marina Bay - 9 min walk
  • Top O' The Hill Golf Course - 3.1 mi / 5 km
  • Lakewood Golf Club - 3.1 mi / 5 km
  • Jarvis Bay Provincial Park - 3.4 mi / 5.4 km
  • Alberta Springs Golf Resort - 9.4 mi / 15.1 km
  • Cronquist House - 15 mi / 24.2 km
  • Red Deer College - 15.6 mi / 25.1 km
  • Aspen Beach Provincial Park - 15.6 mi / 25 km

Getting around

  • Calgary International Airport (YYC) - 98 min drive
  • Red Deer, AB (YQF-Red Deer Regional) - 29 min drive

At a glance

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Alberta may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 80 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Best Western Chateau Inn Sylvan Lake
  • Sylvan Lake Best Western
  • BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
  • Best Western Plus Chateau Inn Sylvan Lake Hotel
  • Best Western Plus Chateau Inn Sylvan Lake Sylvan Lake
  • Best Western Plus Chateau Inn Sylvan Lake Hotel Sylvan Lake
  • Plus Chateau Sylvan Sylvan
  • Best Western Plus Chateau Inn
  • Best Western Plus Chateau Inn Sylvan Lake
  • Best Western Plus Chateau Sylvan Lake
  • Best Western Plus Sylvan Lake
  • Best Western Sylvan Lake
  • Chateau Inn Sylvan Lake
  • Chateau Sylvan Lake

Optional extras

Pets are allowed for an extra charge of CAD 20 per pet, per day

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Chateau Inn Sylvan Lake does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 14 2020 to March 1 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. There's a charge of CAD 20 per pet, per day.
  • You can check in from 4 PM - anytime. Check-out time is 11 AM. Express check-out is available.
  • Yes. Nearby restaurants include Bukwildz (3-min walk), Pete's At The Beach (4-min walk), and Chief's Pub & Eatery (4-min walk).
  • Best Western Plus Chateau Inn Sylvan Lake has an indoor pool and a spa tub, as well as a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    They took all the proper precautions for covid19. Asked for an extra pillow got one no problem. Very nice and very quiet

    Claude, 1 night romance trip, Sep 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great property, friendly staff, clean, close to the beach, park, marina, etc. Our only complaint is the complimentary breakfast which ends at 9am. Who is up that early when on vacation? Should consider extending it to 10am.

    Dee, 3 night family trip, Sep 4, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, spacious room. Hotel is near the lake and restaurants.

    KN, 1 night trip, Aug 29, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The location of this property is perfect. Although it was quite plain, it was very clean, which I appreciated. We tried to get a late check out, from 11am to noon, but we were unable to, which was a bit disappointing but not the end of the world. I am assuming it was due to extra cleaning time because of the pandemic. All it all, it was a nice stay.

    Billie, 2 night romance trip, Aug 21, 2020

    Verified Expedia guest review

  • 6.0.Good

    The front desk staff were nice.

    1 night family trip, Aug 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice property. Very close to the lake which is just across the Lakeshore drive. Clean and friendly staff at front desk. The only thing in our room is the toilet was not flushing properly. Breakfast is pickup and go but they were stingy with the pancakes. My kid is a picky eater and pAncakes were perfect but the lady said they can only give one when we asked for two. Good hotel but could work on a few things.

    Elle, 1 night family trip, Aug 13, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Some staff were very pleasant, others were miserable. We asked for an extra pillow and the front desk staff said I’d have to go find a cleaning lady myself to get one. Gave up looking. Power went out for a few hours in the middle of playoff hockey. Hot tub was down, swam in the Pool and it had way too much chlorine and couldn’t open My eyes for a while afterwards so had to stand under the shower to try and rinse it out.

    Dave, 3 night romance trip, Aug 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Clean and friendly staff.

    Syed, 1 night trip, Aug 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Location

    We had a great stay here, you can’t beat the location it’s right across from the beach and beside all the restaurants. There was no room cleaning service due to covid but that wasn’t a problem for us. The breakfast buffet was also served by the staff so no germs were spread by people touching it themselves, but the breakfast itself was pretty basic. The room was very clean which is the main thing, we had a great weekend here!

    3 night trip with friends, Jul 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our room was lake view, and hotel is across street from beach, also restaurants and Micro Brewery within walking distance.

    Phil, 1 night romance trip, Jul 31, 2020

    Verified Expedia guest review

See all 144 reviews