4/10 Fair
April 7, 2023
Neglected Hotel
Booked this hotel as it was reasonably priced given it was the Taiwanese Spring Holiday and most hotels were charging exorbitant rates. I rarely give negative reviews but feel it's warranted in this case. We arrived early for check in and it seemed that the younger male staff didn't seem interested in at least allowing us to leave our luggage until the 3pm check in. Either that or he just has a grumpy demeanor. The lift/elevator was dirty so our expectations dropped. Seeing the dusty hallway gave us the impression that maybe cleanliness wasn't a huge priority here. Our room confirmed this as it seemed to be "cleaned" at the bare minimum (plenty of dust everywhere - floor, vents, shelves; hair on sink, lots of black mould and scum in shower stall, rust on tapware). There was also a condom and lubricant on the shelf which spelled out "love" hotel which we didn't realize at the time of booking. It just heightened the icky feeling. Positives: free breakfast was ok and dining area was relatively clean and central location in Taoyuan. It's quite unfortunate that they did not prioritize cleanliness in this hotel as it was quite spacious and has a decent layout. A bit of elbow grease with maintenance would've improved it immensely. Either that or my cleanliness standards are too high - decide for yourself when you stay.
Verified traveler
5-night trip
Verified Hotels.com guest review
