Guests
All properties in Johnson City, Tennessee, United States of America

Quality Inn Downtown

City-center hotel within easy reach of East Tennessee State University

  • Free on-the-go breakfast, free WiFi, and free parking
From
P3,744

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Outdoor Pool
  • Outdoor Pool
  • Lobby
Lobby. Image 1 of 28.
1 / 28Lobby
1900 S Roan St, Johnson City, 37601, TN, United States of America
7.0.Good.
  • The hotel that you advertised and the pictures you had online was NO WHERE near what the…

    Nov 12, 2021

  • A decent overnight stay! The room wasn’t as nice as the nice photo!

    Oct 28, 2021

See all 116 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Easy parking
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 44 guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Free toiletries
  • Daily housekeeping

What’s around

  • Heart of Johnson City
  • East Tennessee State University - 35 min walk
  • Tweetsie Trail Trailhead - 17 min walk
  • Tipton-Haynes Historic Site - 20 min walk
  • Yee-Haw Brewing Company - 20 min walk
  • Mountain States Health Alliance Athletics Center - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Room, 1 King Bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of Johnson City
  • East Tennessee State University - 35 min walk
  • Tweetsie Trail Trailhead - 17 min walk
  • Tipton-Haynes Historic Site - 20 min walk
  • Yee-Haw Brewing Company - 20 min walk
  • Mountain States Health Alliance Athletics Center - 41 min walk
  • Buffalo Mountain Park - 2.7 mi / 4.3 km
  • Freedom Hall Civic Center - 2.7 mi / 4.4 km
  • Johnson City Mall - 3 mi / 4.9 km
  • Johnson City Medical Center - 3.2 mi / 5.2 km
  • Milligan College - 3.3 mi / 5.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive
map
See on map
1900 S Roan St, Johnson City, 37601, TN, United States of America

At a glance

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily

Things to do

  • Outdoor seasonal pool

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100.00 per accommodation, per stay

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Comfort Inn Hotel Johnson City
  • Quality Inn Downtown Hotel
  • Quality Inn Johnson City
  • Quality Johnson City
  • Quality Inn Downtown Johnson City
  • Quality Inn Downtown Hotel Johnson City

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Quality Inn Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Ole Guacamoles (11-min walk), Wellington's Restaurant (2.1 mi), and Bonefish Grill (2.7 mi).
  • Quality Inn Downtown has a seasonal outdoor pool.
7.0.Good.
  • 4.0.Fair

    Loud and dirty

    Jennifer, 1 night family trip, Nov 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Comfy but stinky

    The beds were super comfy and the room was clean however, it smelled terrible!! We reserved two non-smoking rooms & both of them reeked of cigarette smoke.

    1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Room wasn't vacuumed, smelled like a wet dog, and had to run the water for almost 6 minutes before it was hot.

    2 night romance trip, Jul 31, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Bad condition

    Hotel was bad the beds super uncomfortable it was on a bad condition don’t recommend.

    Diana, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed

    We have stayed at this hotel several times over recent years and was disappointed in how much the property had gone down hill and paid more for the room than in the past. Had requested a non smoking room but it was obviously a smoking room. No cleaning service unless requested and had to turn in towels to receive clean ones. Will not be staying again when in the area.

    Rose, 2 night trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Bugs

    Bugs were all over the walls and in the room upon arrival. Asked for help after the first night because there was not a phone in the room to call to the front office and it was raining. I even asked if they even had bug spray so I could do it myself and they didn’t have it. I was told that there would be a few calls made and then we would get a solution. About an hour after the office staff came up and said there was nothing they could do and advised we take the trash out (there was no trash). I had to sleep with little bugs flying everywhere for 4 nights. Very disappointing and will not return.

    Amanda, 4 night business trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Room had slight smell of smoke with several cigarette burn holes in bedding. Carpet was dirty.

    3 night family trip, Jun 24, 2021

    Verified Expedia guest review

  • 6.0.Good

    beds were comfortable

    2 night trip, Jun 13, 2021

    Verified Expedia guest review

  • 6.0.Good

    Cleaning 101

    The shower was not clean very well there was hair in the tub.. after about three hours of being there I started getting these little whelps like bug bites I got like four on my legs and about 6 on my back, still not sure where they come from or what they are . The next morning and when I saw the two roaches I called downstairs and told him that I seen roaches and that was going to hop in the shower and be down to check it out he said okay. Then when I got downstairs nothing was said so in the process of checking it out I said I was the one that called about the roaches in 223 and he said oh okay I'll call somebody to call and get somebody in here. That was the extent of his concern and I understand that it happens because some people just are the cleanest but at least act concerned

    Vanessa, 1 night trip, Jun 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Friendly workers

    Staff was friendly & the room served its’ purpose. It’s not luxurious but everything was clean.

    1 night family trip, May 29, 2021

    Verified Hotels.com guest review

See all 116 reviews