Capital O Zona Dorada Inn, Mazatlán

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Overview of Capital O Zona Dorada Inn, Mazatlán

Capital O Zona Dorada Inn, Mazatlán

3.0 star property
3-star hotel in Zona Dorada with restaurant

245 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Restaurant
Map
Av Camarón Sábalo 308, Zona Dorada, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Pets allowed
  • Free toiletries
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 1 min drive
  • Mazatlan Aquarium - 6 min drive
  • Plaza Machado - 16 min drive
  • Olas Altas Beach - 16 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

About this property

Capital O Zona Dorada Inn, Mazatlán

Capital O Zona Dorada Inn, Mazatlán is a great choice for a stay in Mazatlán. Fellow travelers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MXN 200.0 per stay

Optional extras

  • Breakfast costs between MXN 150 and MXN 300 for adults, and MXN 150 and MXN 300 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

There is limited hot water on site.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

Zona Dorada Inn Hotel Mazatlan
Zona Dorada Inn Hotel
Zona Dorada Inn Mazatlan

Frequently asked questions

Overall score and ratings

5.6

6.5/10

Cleanliness

6.5/10

Staff & service

5.4/10

Amenities

5.7/10

Property conditions & facilities

5.9/10

Eco-friendliness

2/10 Poor

Hugo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Luis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Patricio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Isidro, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Run run away
This was the worst experience I have ever had in 55 years. We arrived as agreed, the front desk clerk took my name and didn't speak to me after that. I learned from another guest that the hotel would not honor our reservation and they wouldn't honor his as well. Fortunately we did not prepay and they refused to give other guests a refund who did prepay. Our stay was during carnival and we were extremely lucky to find somewhere safe to sleep rather than on the streets with our luggage as other guests had to do. Lobby was dirty, crowded and chaotic. Run, run away from Capital O, trust me.
1-night trip
Verified Hotels.com guest review

6/10 Good

Very old and run down
Very run down and old building I'm surprised o capital puts its name on the building!
Joel, 7-night trip
Verified Hotels.com guest review

6/10 Good

decent room and place. Good area of venues.
So the stay was sub par. The hotel in and of itself is in one of the best locations in Mazatlan. Literally everything is around that area and for the price that you pay for the hotel its well worth it. However, for American tourists be weary as even though this is a cheap 3 star hotel and it looks nice, there are a lot of hidden fees that sometimes make it a little annoying to comprehend. For example, they only give you two towels and since there were four of us, we needed more towels, they wanted to charge us a deposit of 100 pesos for two extra dollars. Moreover, the WIFI is horrendous depending on where you are at. If you are in the lobby or first floor youre fine but the second floor and up struggle to maintain good wifi connection. You also cant have more than 4 people in your hotel, they will charge you for that too which is understandable. American tourists be weary as this hotel, although great when compared to price and location, makes you vulnerable to the clerks. They do NOT tell you what you can and cant do until you do what you cannot do so make sure to read all the policies and ask questions! overall, 2 out of the 4 workers were very friendly and understanding. The beds were comfortable. the view was nice, be weary that theres a music venue in the front and they play loud music; it was easy to tone out though. Definitely reccomend the suites that have a balcony as you have more room and space to breath! overall I rate this stay a 5/10.
Jesus, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I booked this hotel online and paid using my credit card then when I called I was told my reservation had been cancelled and they would not allow me to stay. Absolutely horrible!!!
1-night trip
Verified Travelocity guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buena ubicación
1-night trip
Verified Expedia guest review