Palacina The Residence & The Suites

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Indoor pool
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Outdoor pool
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Overview of Palacina The Residence & The Suites

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Palacina The Residence & The Suites

5-star property
Luxury hotel in Kilimani with outdoor pool and restaurant

9.2/10 Superb

100 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • 24-hour business center
  • Business center
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Kilimani
  • Nairobi National Park - 35 min drive
  • Thika Road Mall - 46 min drive

Getting around

  • Nairobi (WIL-Wilson) - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Syokimau Station - 38 min drive
  • Syokimau SGR Railway Station - 38 min drive
  • Nairobi Station - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Palacina The Residence & The Suites

5-star luxury hotel in the heart of Kilimani
Take advantage of a roundtrip airport shuttle, a free daily manager's reception, and a terrace at Palacina The Residence & The Suites. For some rest and relaxation, visit the steam room, and indulge in a deep-tissue massage, a facial, or a body scrub. The onsite restaurant, Moonflower, features international cuisine and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, a front desk safe, and massage treatment rooms
  • Luggage storage, concierge services, and free newspapers
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All 28 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and stovetops

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from noon - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body wraps, and body scrubs.

Dining

Moonflower - This cocktail bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites offer free cancellation for a full refund?
Yes, Palacina The Residence & The Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palacina The Residence & The Suites?
As of October 5, 2022, prices found for a 1-night stay for 2 adults at Palacina The Residence & The Suites on October 7, 2022 start from P 7,266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palacina The Residence & The Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palacina The Residence & The Suites?
Yes, there's an outdoor pool.
Are pets allowed at Palacina The Residence & The Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palacina The Residence & The Suites?
Yes, there's free self parking.
Is airport shuttle service offered by Palacina The Residence & The Suites?
Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle one-way.
What are the check-in and check-out times at Palacina The Residence & The Suites?
You can check in from noon - 11:00 PM. Check-out time is 10:00 AM. Contactless check-in is available.
What is there to do at Palacina The Residence & The Suites and nearby?
Palacina The Residence & The Suites has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.
Are there restaurants at or near Palacina The Residence & The Suites?
Yes, Moonflower offers international cuisine. Nearby restaurants include Roadhouse Grill (4-min walk), Java House (10-min walk), and Cedars Restaurant (10-min walk).
What's the area around Palacina The Residence & The Suites like?
Palacina The Residence & The Suites is in Kilimani, a short 19-minute walk from Yaya Centre. Travelers say the area is safe.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Erika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Susan Gusinow, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Yasir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Faboulus stay
Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Outstanding property! Food was delicious, staff were incredible and room was excellent. Highly recommend!!
debra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wiid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is y second time at the property and I absolutely loved it. They upgraded our rooms. Everything there is perfect, and there is free laundry.
Doneshia, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nairobi Welcome
What a beautiful and tranquil Hotel to stay after long overseas flights. The staff was fantastic, very professional and most accommodating. 2 nights were not long enough
Shirley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The most beautiful hotel that I have seen in a while. Extremely clean, impecable service, rooms with plenty of area, very quiet place and perfect location of you are planning to visit the top attractions in Nairobi. Best deal quality/price.
Maria, 3-night romance trip
Verified Expedia guest review