Hôtel du Pont d'Ascain

Photo gallery for Hôtel du Pont d'Ascain

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Chambre Triple Confort 3 lits (Côté Jardin) | Balcony
Room
Comfort Double Room (Côté Rue) | Room
Room

Overview of Hôtel du Pont d'Ascain

Hôtel du Pont d'Ascain

2.0 star property
Riverfront hotel in Ascain with restaurant and bar/lounge

7.2/10 Good

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Route Departementale 918, Ascain, Pyrenees-Atlantiques, 64310
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Area shuttle
  • Beach shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Picnic area
  • Wedding services
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
  • Cable TV service

Choose dates to view prices

About this area

Getting around

  • Biarritz (BIQ-Pays Basque) - 27 min drive
  • San Sebastian (EAS) - 34 min drive
  • Saint Jean De Luz Ciboure Station - 11 min drive
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min drive
  • Guethary Station - 12 min drive
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

About this property

Hôtel du Pont d'Ascain

Hotel by the river
At Hôtel du Pont d'Ascain, you can look forward to 18 holes of golf, a terrace, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as golf lessons. The onsite restaurant, Zubiburu, features garden views and Regional cuisine. In addition to a garden and a bar, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and meeting rooms
  • A TV in the lobby, smoke-free premises, and wedding services
Room features
All 24 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:30 PM - 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 3:30 PM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*
  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Golf lessons
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Wedding services
  • Beach shuttle (surcharge)

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 18 holes of golf

Accessibility

  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping

Special features

Dining

Zubiburu - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 9.00 for adults and EUR 6.00 for children (approximately)
  • Area shuttle and beach shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 5 2022 to December 31 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Shuttle services

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain

Frequently asked questions

Does Hôtel du Pont d'Ascain offer free cancellation for a full refund?
Yes, Hôtel du Pont d'Ascain does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel du Pont d'Ascain?
As of October 1, 2022, prices found for a 1-night stay for 2 adults at Hôtel du Pont d'Ascain on October 5, 2022 start from P 3,208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel du Pont d'Ascain?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel du Pont d'Ascain?
Yes, pets are welcome. There's a charge of EUR 9.00 per pet, per night.
Is parking offered on site at Hôtel du Pont d'Ascain?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel du Pont d'Ascain?
You can check in from 3:30 PM - 8:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Hôtel du Pont d'Ascain?
No, this hotel doesn't have a casino, but Casino Barriere (9.7 mi) is nearby.
What is there to do at Hôtel du Pont d'Ascain and nearby?
Have fun with nearby activities like hiking, kayaking, and rafting. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hôtel du Pont d'Ascain?
Yes, Zubiburu offers Regional cuisine and garden views. The dining venue will be unavailable from January 5 2022 to December 31 2022 (dates subject to change). Nearby restaurants include A tutta pizza (7-min walk), Moments gourmands (11-min walk), and Restaurant des chasseurs (13-min walk).
What's the area around Hôtel du Pont d'Ascain like?
Hôtel du Pont d'Ascain is located by the river. Popular attractions include Bay of Biscay, which is 15 minutes away by car.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.3/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

4/10 Fair

Ok but…..
Hotel very poor although clean. No English spoken, no facilities such as a bar etc. rooms very hot and dated.
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very Good

stopover
good, lovely position
Verified Hotels.com guest review

6/10 Good

Eric, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Elisabeth, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Carine, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Elisabeth, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

La rhune
Super reposent
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Genial
Genial, un hotel muy cómodo y limpio
Rosa, 1-night trip
Verified Hotels.com guest review