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Horseshoe Lake Charles

Photo gallery for Horseshoe Lake Charles

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Shower, free toiletries, hair dryer, towels
Casino
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Horseshoe Lake Charles

Horseshoe Lake Charles

3.5 star property
Lakefront hotel with 4 restaurants, near Horseshoe Lake Charles Casino

8.2/10 Very Good

94 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
100 Westlake Ave, Westlake, LA, 70669
Main amenities
  • Daily housekeeping
  • Casino
  • 4 restaurants
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Concierge services
  • Gift shops/newsstands
  • Luggage storage
For families
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Golden Nugget - 10 min drive
  • Lauberge Casino Lake Charles - 12 min drive

Getting around

  • Lake Charles, LA (LCH-Lake Charles Regional) - 19 min drive
  • Lake Charles Station - 6 min drive

Restaurants

  • McDonald's - 3 min drive
  • Steamboat Bill's on the Lake - 6 min drive
  • Westlake Wings & Chinese Food - 2 min drive
  • Fatboyz Kitchen Table - 3 min drive
  • MacFarlane's Celtic Pub - 6 min drive
Map

About this property

Horseshoe Lake Charles

Horseshoe Lake Charles features a casino and puts you within a 15-minute drive of Golden Nugget. Guests can grab a bite to eat at one of the 4 restaurants and visit the 24-hour fitness center for a workout. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Hotel size

  • 253 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Room service (limited hours)

What to do

  • Sportsbook
  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Built in 2022
  • ATM/banking
  • 24-hour fitness center
  • Swimming pool
  • Casino
  • 42 casino gaming tables
  • 878 casino slot machines
  • Casino VIP room

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Low-height bed
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Four Suits - Onsite restaurant. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 17.87 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Concierge service
    • Valet parking

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 45 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per day
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Frequently asked questions

Does Horseshoe Lake Charles offer free cancellation for a full refund?
Yes, Horseshoe Lake Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Horseshoe Lake Charles?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Horseshoe Lake Charles?
Yes, there's a pool.
Are pets allowed at Horseshoe Lake Charles?
Sorry, pets aren't allowed.
Is parking offered on site at Horseshoe Lake Charles?
Yes, there's free self parking.
What are the check-in and check-out times at Horseshoe Lake Charles?
You can check in from 4:00 PM - midnight. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 45 (subject to availability). Express check-in is available.
Is there an onsite casino at Horseshoe Lake Charles?
Yes, the 60000 square-foot casino features 878 slot machines and 42 gaming tables. Sportsbook is offered.
What is there to do at Horseshoe Lake Charles and nearby?
Horseshoe Lake Charles has a casino and a 24-hour fitness center.
Are there restaurants at or near Horseshoe Lake Charles?
Yes, there are 4 onsite restaurants.
What's the area around Horseshoe Lake Charles like?
Horseshoe Lake Charles is located a short 5-minute walk from Horseshoe Lake Charles Casino.

Reviews

8.2

Very Good

8.7/10

Cleanliness

8.3/10

Staff & service

6.8/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect for us
We enjoyed our very spacious room with a view of the lake (windows could have used a cleaning on the outside, but no big deal). The room was clean and had nice accommodations. Valet was not available, but the bell hops were awesome. The staff was friendly and informative. The bartender helped us out with free fresh coffee each morning. We did not gamble in the casino, as we had read reviews that the odds were not great. We prefer to eat where the locals eats, so the limited selection of restaurants did not affect us. We will definitely be back for another stay.
Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Della, 2-night trip
Verified Hotels.com guest review

6/10 Good

New hotel with new construction issues
Our first disappointment was eating in one of the restaurants. They did not know what entrees were available. The waitress came back after we were finally able to get waited on, it was over 20 minutes, and told us that one of our orders was out of ingredients. So after another item was chosen she came back and said, Oh, they found one, so we are making your original order. It was 45 minutes later before we got our food. We spent almost two hours sitting at the table. The food was good, but the service was terrible. As for our stay, we loved our room, but on our first morning there, there evidently was a leak upstairs and we found a large puddle forming in our bathroom. There were quite a few people who came by and looked at it, but did nothing. We took all of our towels and tried to contain the ever growing puddle. Finally, a Maintenance Supervisor came by and said that they would take care of it, but there was a much bigger problem upstairs. So we put all of our belongings on the tables and desk and left to go to breakfast. We had just received our food at the restaurant and the hotel called and asked if we could come and move our belongings to another room. We said yes as soon as we finish eating. A hotel bellboy was promised to help us move our bags. We returned and went by the front desk and got the keys to the new room. The desk clerk said the bellboy would be sent to our room. We waited 45 minutes and no one showed, so we took our bags. Talked to Manager.
Lynn, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Charles, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Chris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very dissatisfied
Justin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jose, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice but ignore the little things.
Overall we would want to come back but there are a lot of small things that need to be fixed. Walking in the casino and lobby to check in beautiful. Our hotel room was well decorated but shower seat had dried dirt on it and the floor tile grout was not cleaned. The floors of the room were coming up by the balcony door and cracks from the floor and wall in certain areas. For it to be newly renovated they could have repainted the ceilings the paint was peeling. We go down to eat at Brews brother’s restaurant we order and my wife asks about a certain food item and was told there was a certain thing not on the food and we both ordered. My food comes out and not my wife’s I eat all my food and still her food still hasn’t come out. When it finally does it had exactly what she asked was not on there. They take over 25 min to replace her food to find the fish wrap to be all lettuce and sauce and two nuggets of fish. The bar is uneducated on the food menu/making mix drinks and out of stuff to make drinks. A bartender made a comment saying they haven’t had the habanero jelly for the chicken tender since they got it when they opened. For a place that is newly opened I understanding running out of things because of being busy from the opening but you got to be better prepared especially for spring break week and since summer is around the corner. We go to the other restaurant and order beef noodle for it to be edible but not good for the price.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place exceeded every expectation I had. Once they finish with the restaurants and pools it will be even better.
Parker, 1-night trip
Verified Hotels.com guest review