6/10 Good
May 30, 2023
I was the only guest on my first night in the whole hotel , they upgraded me to a ine bedroom apartment with a bottle of wine . I was then told that their restaurant wouldnt be open till the next night for dinner and could not recommend anywhere else to eat . I am a female who was traveling alone , so staying in a hotel on my own was quite scary , especially as i was put on the sixth , top floor. They offered me room service for the first three days . I was then told i was to eat in the restaurant which was now opened , but was having work done . There wasn't a very big choice , or either was the food hot . When i informed the hotel manager of this she told me it was because there wasnt many guests. I had paid for a five star hotel bed and breakfast. While the accommodation was lovely , the service wasnt . I will definitely be a regular visitor to Bulgaria , but i would never stay at this hotel again.
Andrea
Andrea, 7-night trip
Verified Expedia guest review
