Rio Hotel

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Pool
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Overview of Rio Hotel

Rio Hotel

4.0 star property
4-star hotel in Macau with indoor pool and bar/lounge

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Rua de Luis Gonzaga Gomes 33, Macau
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free ferry terminal shuttle
  • Fitness center
  • Sauna
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Zhuhai (ZUH-Jinwan) - 42 min drive
  • Hong Kong International Airport (HKG) - 53 min drive
  • Free ferry terminal shuttle

About this property

Rio Hotel

A great choice for a stay in Macau, Rio Hotel is just 4.6 mi (7.3 km) from the airport. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the overall value and comfortable guestrooms.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 449 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (HKD 360 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Free ferry terminal shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 42-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: HKD 1000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of HKD 100 per person (approximately)

Children & extra beds

  • Rollaway beds are available for HKD 500.0 per day

Parking

  • Self parking costs HKD 360 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Enhanced food service safety measures are in place.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Rio Hotel Macau
Rio Macau
Rio Hotel Hotel
Rio Hotel Macau
Rio Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

2.0/10

Eco-friendliness

8/10 Very Good

So many ppl checking out for the same time and it takes quite a long time for queue up, even waiting for the lift...
MiW, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice room with luxurious bathroom
We only stayed one night in Macau. Though hotel is considered to be one of the older ones, it is still a very nice hotel. We had a nice big room with a luxurious bathroom. Almost wished we could stay longer.
Vitus, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Immoral usage of room deposit
They ask for a room deposit equivalent of USD100 in addition to your already prepaid room fee. They don't nullify the deposit upon check out like what all the the hotels do. Instead, they will run the credit card and refund the money on your credit card 1 month later. They do that to all the guests. What do they do with that money? Invest that for 1 month and make return on investment using hotel guests funds? That is immoral.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly Staff, buffett is $120HKD if not part of your hotel package. Decent food.
4-night romance trip
Verified Orbitz guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location for new year's eve countdown
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful ambience for a perfect new year eve celebration
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Very convenient location. The room is clean and just a bit cold as we not succeed to adjust the air con
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Plenty of Taxi waiting in front the Hotel. Rio Hotel provided free Mobile Phone for Calling, Hot spot, really excellent. One of the staff was not helpful enough when I asked him for help for my lunch booking at Macau Tower, he just told me he only in charge on Concierge. And hotel have limited seats for guest while check in.
4-night family trip
Verified Expedia guest review

8/10 Very Good

The check in was terrible, had to wait till 3:30 and longer even after requesting to be able to check in early, Arrive at 2 pm and was asked to come at 3 and then at 3 still not ready, another 30 mins and finally got our room. By the way check in time was 3pm. Overall a nice clean hotel but away from all the action! It’s safe and close to lots of food places.
Rosy, 1-night family trip
Verified Expedia guest review