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Western Hanoi Hotel

Photo gallery for Western Hanoi Hotel

Outdoor wedding area
View from room
Minibar, in-room safe, iron/ironing board, cribs/infant beds
Minibar, in-room safe, iron/ironing board, cribs/infant beds
View from room

Overview of Western Hanoi Hotel

Western Hanoi Hotel

3.5 star property
3.5-star hotel with restaurant, near Indochina Plaza Ha Noi

7.2/10 Good

56 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
Map
Lane No.75 Tran Thai Tong Street, Cau Giay District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Cribs/infant beds (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Cau Giay
  • St. Joseph's Cathedral - 27 min drive
  • Hoan Kiem Lake - 27 min drive
  • Hanoi Opera House - 30 min drive
  • Hanoi Old City Gate - 32 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Railway Station - 23 min drive
  • Hanoi Giap Bat Station - 29 min drive
  • Hanoi Long Bien Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Trattoria Tomato - 3 min walk
  • Daruma Duy Tan - 4 min walk
  • Cơm tấm Tường Hân - 6 min walk
  • Quán Ăn Huế Nam Giao - 10 min walk
  • BÒ ĐỘI NÓN - 11 min walk

About this property

Western Hanoi Hotel

Western Hanoi Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Access to nearby health club

Working away

  • 24-hour business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Spa services

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)

Children & extra beds

  • Cribs/infant beds are available for USD 350000.0 per night
  • Rollaway beds are available for USD 350000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Western Hanoi Hotel
Western Hanoi
Western Hanoi Hotel Hotel
Western Hanoi Hotel Hanoi
Western Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Western Hanoi Hotel offer free cancellation for a full refund?
Yes, Western Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Western Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Western Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Western Hanoi Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Western Hanoi Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Western Hanoi Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Western Hanoi Hotel and nearby?
Western Hanoi Hotel has a fitness center and spa services, as well as access to a nearby health club.
Are there restaurants at or near Western Hanoi Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Daruma Duy Tan (4-min walk), Cơm tấm Tường Hân (6-min walk), and Quán Ăn Huế Nam Giao (10-min walk).
Does Western Hanoi Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Western Hanoi Hotel like?
Western Hanoi Hotel is a short 14-minute walk from Indochina Plaza Ha Noi and 18 minutes' walk from Vietnam Museum of Ethnology.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

7.1/10

Property conditions & facilities

6/10 Good

The aircond in the room leaking
5-night business trip
Verified Expedia guest review

8/10 Very Good

For business ok
Good surrounding with local food.
Teo, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Recommended
Western Hanoi Hotel is a very nice hotel with great location, comfort, and value for money. A major drawback is just the cleanliness of the property which can be associated with the on-going construction nearby. Overall, the hotel is recommended for your stay in Hanoi.
Verified Hotels.com guest review

6/10 Good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Overall ok
Internet connection is good, and pretty stable. However I don't really feel comfortable with the interior of room. For my very first night, the air conditioner was spoilt and shower room flooded. Requested a change and was given a new room the next day. Good service. However, doesn't feel comfortable with it.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Not a top market hotel but good enough
The rooms were big compared to ones in Hanoi City, a lot smaller. the food wasn't flash but the staff were very friendly and nice.
Verified Expedia guest review

6/10 Good

Great Staff but Poor Location
The staff were wonderfully helpful. But the surrounding area had nowhere of interest. It was 10 kilometres from the Old Quarter with construction work and roadworks nearby. Even the nearest supermarket was five minutes by taxi.
Verified Hotels.com guest review

6/10 Good

So so
There are room for improvement. I could hear what my neighbors talk during the night. Advise to install shower curtain
Verified Hotels.com guest review

6/10 Good

Not very satisfying
No soap, strong smoke scent even for non smoking room, hot water takes 5 minutes
Verified Hotels.com guest review