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TRS Cap Cana Waterfront & Marina Hotel

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Aerial view
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
Private beach, white sand, free beach shuttle, beach umbrellas
2 outdoor pools, free cabanas, pool umbrellas

Overview of TRS Cap Cana Waterfront & Marina Hotel

VIP Access

TRS Cap Cana Waterfront & Marina Hotel

5.0 star property
Adults-only beachfront hotel with spa, near Punta Cana Beach

8.4/10 Very Good

759 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is P 13,355
Price available on 03/07/2023
Map
Boulevard Fishing Lodge, Cap Cana, Punta Cana, 23000

Room options

About this area

What's nearby

  • In Cap Cana Marina
  • Punta Cana Beach - 1 min walk
  • Downtown Punta Cana - 22 min drive
  • Cabeza de Toro Beach - 28 min drive
  • Cocotal Golf and Country Club - 26 min drive
  • Bavaro Beach - 31 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 12 min drive
  • Free beach shuttle

Restaurants

  • El Portico - 5 min walk
  • Arroceria Valenciana - 6 min walk
  • La Taberna De Charlo - 8 min walk
  • La Yola - 6 min drive
  • Il Cappuccino - 7 min drive

About this property

TRS Cap Cana Waterfront & Marina Hotel

Putting you within 0.1 mi (0.1 km) from Punta Cana Beach, TRS Cap Cana Waterfront & Marina Hotel offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and aromatherapy. El Gaucho, one of 4 restaurants, serves Argentinean cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 bars/lounges, a marina, and a poolside bar. The helpful staff and location get good marks from fellow travelers.

All inclusive

All-inclusive room rates at TRS Cap Cana Waterfront & Marina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Free beach shuttle
  • Beach volleyball
  • Hiking/biking trails
  • Shopping
  • Access to nearby outdoor pool
  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Horse riding nearby
  • Boat tours nearby
  • Ziplining nearby
  • Fishing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2015
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

All inclusive

All-inclusive room rates at TRS Cap Cana Waterfront & Marina Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

El Gaucho - This theme restaurant specializes in Argentinean cuisine and serves dinner only.
Capricho - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Helios - This theme restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Tentazione - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

<p>Guests can rest easy knowing there's a smoke detector and a security system on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Trs Cap Cana Inclusive
AlSol Tiara Collection Cap Cana All Inclusive
AlSol Tiara Cap Cana All Inclusive
AlSol Tiara Cap Cana Boutique Resort All Inclusive
TRS Cap Cana Hotel Adults Only All Inclusive
TRS Cap Cana Hotel - Adults Only - All Inclusive Punta Cana

Frequently asked questions

Does TRS Cap Cana Waterfront & Marina Hotel offer free cancellation for a full refund?
Yes, TRS Cap Cana Waterfront & Marina Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at TRS Cap Cana Waterfront & Marina Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at TRS Cap Cana Waterfront & Marina Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at TRS Cap Cana Waterfront & Marina Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TRS Cap Cana Waterfront & Marina Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at TRS Cap Cana Waterfront & Marina Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at TRS Cap Cana Waterfront & Marina Hotel and nearby?
Have fun with onsite activities like volleyball and hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. TRS Cap Cana Waterfront & Marina Hotel also has 4 bars, a private beach, and a sauna, as well as a fitness center and access to a nearby outdoor pool.
Are there restaurants at or near TRS Cap Cana Waterfront & Marina Hotel?
Yes, there are 4 onsite restaurants, featuring Argentinean cuisine. Nearby restaurants include El Portico (5-min walk), Arroceria Valenciana (6-min walk), and La Taberna De Charlo (8-min walk).
Does TRS Cap Cana Waterfront & Marina Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around TRS Cap Cana Waterfront & Marina Hotel like?
TRS Cap Cana Waterfront & Marina Hotel is a short 1-minute walk from Punta Cana Beach and 20 minutes' walk from Indigenous Eyes Ecological Park. Travelers say that the hotel is in a great location.

Reviews

8.4

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Great retreat by the sea!
Beautiful hotel in Cap Cana. We stayed in a swim-up room and it was the perfect setting for a relaxing week. The construction and decorations are modern, rooms are clean, and the staff is friendly and helpful. You get assigned a butler at the beginning of your stay who takes care of anything you need in your room, makes dinner reservations for you and sends you the daily activity schedule. Shout out to Danny, who was our butler and made sure we had everything we needed at all times. The Aurum bar at the lobby was the best bar. Joanna, the bartender will be happy to make you whatever cocktail you want to make up, or she will make something up for you based on what you like; she is a true mixologist and a gem in this hotel. Also a shout out to Jennifer, the cocktail waitress who always made sure our glass was full!
Julian, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Do not stay here
ADVICE TO YOU: DO NOT STAY HERE Another guest suggested that this hotel is probably buying their reviews. We thought this was nuts until I learned staff WERE coercing or guilting guests into leaving 5/5 reviews. They use it as a way to bonus staff, and some people deserve it, but the hotel is NOT 5/5. I rely on truthful reviews to make informed decisions. I would give this hotel 3/5 but dropping to 2/5 given the lack of integrity and to balance out fake reviews. Overall staff are friendly but seem overwhelmed, lost or confused. This place is not a real 5 star resort (Four Seasons, Ritz Carlton, Waldorf, etc…). We have stayed at other TRS but we learned Palladium spun off the TRS brand which explains the nose dive in quality. Sheets in our room were ripped&stained, prior food items left behind, cracked sink, damaged walls, hair everywhere and it smelled like sewage. See photos. We asked to change rooms and staff agreed to this. We received 4 bottles of rum to our room over different days. This is a standard amenity for TRS. Our friends asked for 1 but their butler said this wasn’t allowed and encouraged them to leave a bad review as the property was under new management. The food quality at the breakfast buffet was terrible. A la carte options were better. The service at every restaurant was painfully slow. After 30-40min we had to flag people down to take our order, bring drinks, refill water, etc...
7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Total Ripoff - Poor Customer Service
Got notified by Southwest at 1 am the day before our departure to Punta Cana. Made several attempts to book another flight, to no avail. Made several attempts to speak with the hotel to try and reschedule and finally received an email to work to Hotels.com. Never spoke to a human being one time. Forced to used email and chat. Ultimately told no refund would be granted. So they just pocketed $3,697 and offered no chance to rebook or even a partial refund. Both Hotels.com and TRS Cap Cana Waterfront & Marina Hotel may have made easy money on me, but definitely cost themselves much more business, not knowing how vast of a network I have that uses Hotels.com. But, that’s going to change…
Richard, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This by far was the worst experience I have ever had with a hotel. The level of unprofessional and disrespect was absolutely appalling. The food was poor and
Shamar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emilie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vacation destination supreme
Absolute heaven! Staff is especially eager to make sure you have a great time! Our butler Irwin and activities king Charlie really went out of their way to care for us. The hostess Yohanba was especially fun and never without a smile. Great place to relax, not as noisy as other resorts.
MICHELLE, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super))
Great service! Wonderful stay!
Sergii, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
Antonio, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Not worth it
The sauna did not heat up, the steam room had no steam. Jacuzzi was cold. They blamed this on the hurricane all where indoor. The food was served cold. Took forever. They tried to charge us doble for a cab fair at the lobby when i mention uber priced magically they gave us the correct price. If i was drinking a specific liquor and they ran out they would only substitute with cheaper liquor.we checked put a day early and received no refund. No activities at night and far away from everything. Would not recomend staff was nice
angel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

TRS Cap Cana has all the amenities of a resort but more intimate and less crowded. It's really a wonderful place to stay if you don't like all the kids and the people of a regular resort.
Verified Expedia guest review