Marketplace Lodge by Whistler Retreats

Had a great stay here. Great location and a nice spacious enough room. The room is slightly tired (dated) but still clean and nice. I would stay here again & recommend it to others. There was a playground right outside our window, and the kids start at 7am. So no sleeping in. Checkout was a little weird as you have to leave the key fob in the room, but also need it to go down the elevator. Had to take the stairs when checking out. We left a few jackets behind in the room. At first, dealing with the management company that answers the phone was kind of a pain, but once I got to deal with the local Whistler manager, she was great! She went above and beyond to return our jackets and I am very grateful for that.

You couldn’t find a more convenient place to stay. Low price right in the middle of the village

Originally, entry into our room from outside was complicated (challenge with parking and the elevator did not work for us on 2 separate occasions) and the room was not what we expected. Tanya listened and helped us with an upgrade. She took care of us and made our stay a much more pleasant one. Thank you, Tanya!

Location is great. Close enough to village to just walk. Cleanliness was done great. Affordable, and all together we were happy with having chosen to stay there. Would definitely stay there again next time we go.

The Room was very out dated and both of the pull out beds were worn out to the point i was being stabbed with springs all night. It was like paying 2020 prices to go back to 1986. Old broken remotes, 80s toilets and fixtures. Burning hot taps that were overly sensitive to the touch. A bathroom fan that stayed on unless i messed around with a humidifier in the middle of the night. I stay at economy places and am far from a rich man but i couldnt recommend this place to anyone.. I feel ripped off.

Stayed at the Lodge before. Its a discount acconodation in a village area that can get real expensive, real quick. We knew we were getting budget friendly accomodations. What we DIDNT know is that we would be getting a room with cockroaches in it. I found 2 of the gross bugs in the room at 5am after check-in. I called the management company number, but that only goes to an answering service, day or night. After 5 calls (5am, 10am, 12pm, and 4pm) finally a "maintainence man" showed up. He started asking questions like, and I am not joking "Whats a cockroach?" "Why is that so bad?" and more. When I expressed we wanted to be moved to anothet, similar but clean room he said "Well if there are roaches and they infested your bags, we cant move you, that will just spread them" ABSOLUTELY ABSURD!! I didnt want free accomodation. I didnt want a major upgrade, I just wanted a clean room. Instead, this "maintanance man" told us to go to dinner while he worked the problem, then called to let us know he had an exterminator spray bug spray in the room (with all our belongings in there) and he was very annoyed at us for this inconvenience to him!!! Beyond terrible service, gross room, and run down. Damage and stains everywhere. The carpet under the bed was literally missing and they have the nerve to charge a security deposit OUTSIDE your Hotels.com booking. STAY AWAY!!!

Close to shops and the free bus to the chair lifts

It was a ski trip with my husband! place was small cozy but close to everything! We enjoyed! We wished to have kitchen and little bigger room but we manage without!

Sofa bed linnen has not been replaced (stains and sweat smelling, including the pillow cases). Tub drain was plugged. Kitchen sink's faucet was damaged (very difficult to operate the faucet's valve). Gas fire place switch had a very bad conexion (had to be operated several times for it to work) Pans for cooking are very old and worn out. Location is good. View to the plaza is good. They left a nice box of Belgian chocolates as a welcone gift.

Old but nice location near to various lakes and trails Also good for parking Self-check in was nice too