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All properties in Kigali, Rwanda
1 room, 2 adults

Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda

4-star4 stars
KN 51 St, Kigali, 5230, Rwanda

4-star hotel with restaurant, near Kigali Convention Centre
  • Free English breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff is second to none. Very, very accommodating -- all first rate. I won't stay…May 20, 2020
  • The initial booked room was terrible especially the toilet. The TV was not showing…Feb 27, 2020

Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda

from P3,485
  • Twin Room
  • Signature Suite
  • Deluxe Room
  • Superior Room, Garden View
  • Standard Garden Room

What’s around Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda

Landmarks

  • Union Trade Center - 14 min walk
  • Club Rafiki - 44 min walk
  • Kigali Convention Centre - 2.8 mi / 4.6 km
  • Kigali Genocide Memorial Centre - 2.4 mi / 3.9 km
  • Ryi'nyamirambo Market - 2.7 mi / 4.3 km
  • Kigali Heights - 2.9 mi / 4.7 km
  • Inema Art Center - 3 mi / 4.8 km
  • Ivuka Arts Kigali - 3.1 mi / 5.1 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-11:30 PM
  • Check-out time is 10 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business center
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sky Lounge - This cocktail bar serves light fare only. Open daily.

Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda’s small print

Also known as

  • Urban CityBlue Hotel Kigali
  • Urban CityBlue Hotel
  • Urban CityBlue Kigali
  • Urban CityBlue
  • Urban CityBlue Rwanda Hotel
  • Urban by CityBlue, Kigali, Rwanda Hotel
  • Urban by CityBlue, Kigali, Rwanda Kigali
  • Urban by CityBlue, Kigali, Rwanda Hotel Kigali

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda

  • Does Urban by CityBlue, Kigali, Rwanda offer free cancellation for a full refund?
    Yes, Urban by CityBlue, Kigali, Rwanda does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Urban by CityBlue, Kigali, Rwanda?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Urban by CityBlue, Kigali, Rwanda?
    Yes, there's free self parking.
  • Are pets allowed at Urban by CityBlue, Kigali, Rwanda?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Urban by CityBlue, Kigali, Rwanda?
    You can check in from noon to 11:30 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Urban by CityBlue, Kigali, Rwanda?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Very good 8.4 From 43 reviews

Exceptional 10.0
Well worth looking at
Ahead of expectations, good food, very friendly service and within walking distance of centre.
ANDREW, gb2 night trip
Very good 8.0
Good as always
Ravi Bipinchandra, us4 night business trip
Fair 4.0
Sad place
No shampoo or amenities. Dark and dingy. Front desk was supposed to send someone 3 different times and no one showed up. Sad place.
Daniel, us2 night business trip
Poor 2.0
Run down
We were placed in an older building adjacent to the newer, nicer hotel. It was the “garden room” and was very old and run down.
Michelle, us1 night trip
Exceptional 10.0
Excellent hotel only a 10 minute walk from town
This excellent property is centrally located in the heart of Kigali. My garden room was very spacious (with full living room) and comfortable, with powerful air conditioning and wifi. The breakfast buffet is particularly lavish, and the Sky lounge has incredible views over the city. Highly recommended! The only thing I would suggest is upgrading the bathrooms, which were aged and past their years.
David, ca2 night trip
Exceptional 10.0
Urban by city blue
Rooms were nice and the restaurant was fantastic!
Tyler, us2 night trip
Exceptional 10.0
A Thousand Hills Experience @ Kigali
The service rendered was exceptional and with high level of courtesy. The environment was very neat. It was a pleasant stay at Kigali.
BABAFEMI, ie6 night business trip
Exceptional 10.0
Great Stay
My wife and I were happy about our stay at Urban by City Blue. It was good value for the price we paid. We had stayed at another boutique hotel in Kigali in July for $5 less but our experience there was not as good as Urban. At Urban we found a clean hotel with a spacious and welcoming lobby. Our check in was very quick which was good as we were tired from our travel. The receptionists at the lobby were very friendly. The room was very good, spacious and had a comfortable bed. The bathroom was very clean too with hot water. It was very convenient to have the hotel restaurant called The Bistro above as it provided very nice breakfast (included in price) and had a nice view with fresh air and lounge sitting area from where we could do some work. The restaurant enabled us to easily host our guests. The WiFi in the hotel was good too. The neighborhood in which the hotel is located is quiet & secure and it was easy to walk to the Marriott Hotel and the Serena Hotel at which we had meetings.
Arthur, ie4 night romance trip
Exceptional 10.0
Excellent room, with views and service
ca16 night trip
Exceptional 10.0
An amazing stay
The rooms are neat and clean, the beds comfortable, and the bathroom is wonderful . Checking-in and checking-out is effortless. The reception staff are great. The restaurant and bar are really nice with a wonderful view. The menu seems endless and the food was prepared according to the order and tasted really good. I will use this hotel again in future
Calvin, ie1 night romance trip

Urban by CityBlue, Kigali, Rwanda, Kigali, Rwanda

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