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Pillows Hotel

Photo gallery for Pillows Hotel

In-room safe, desk, free WiFi
Front of property
In-room safe, desk, free WiFi
Daily full breakfast (PHP 200.00 per person)
Bathroom

Overview of Pillows Hotel

Pillows Hotel

3.5 star property
3.5-star hotel with restaurant, near SM City Cebu
8.0 out of 10 Very Good
8.0/10 Very Good

197 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Gov. M. Roa Street, (Previously Kamuning St.), Cebu, Cebu, 6000
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service
  • Free self parking

Room options

About this area

What's nearby

  • In Capitol Site
  • SM City Cebu - 37 min walk
  • Osmeña Fountain Circle - 1 min drive
  • Colon Street - 3 min drive
  • Cebu Business Park - 4 min drive
  • Waterfront Cebu City Casino - 5 min drive
  • SM Seaside City Cebu - 6 min drive
  • Cebu Ocean Park - 7 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's- Fuente Osmeña Cebu - 2 min walk
  • Chowking - 3 min walk
  • Pungko-Pungko sa Fuente - 1 min walk
  • Dunkin' Donuts - 2 min walk
  • Alejandro's Crispy Pata - 6 min walk
Map

About this property

Pillows Hotel

Placing you 1.9 mi (3.1 km) from SM City Cebu and 2.8 mi (4.5 km) from SM Seaside City Cebu, Pillows Hotel offers an airport shuttle (available 24 hours) for PHP 900 per vehicle. Guests can visit the fitness center for a workout or grab a bite to eat at Pillows Hotel Cafe, which serves breakfast, lunch, and dinner. Fellow travelers like the helpful staff and restaurant.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 43 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–1:00 PM
  • Restaurant
  • Coffee shop
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Pillows Hotel Cafe - This café serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately PHP 200.00 for adults and PHP 200.00 for children
  • Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards.

Also known as

Pillows Hotel Cebu
Pillows Cebu
Pillows Hotel Cebu Island/Cebu City
Pillows Hotel Cebu
Pillows Hotel Hotel
Pillows Hotel Hotel Cebu

Frequently asked questions

Does Pillows Hotel offer free cancellation for a full refund?
Yes, Pillows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pillows Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pillows Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pillows Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Pillows Hotel?
Yes, an airport shuttle is available. The charge is PHP 900 per vehicle one-way.
What are the check-in and check-out times at Pillows Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Pillows Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (5-min drive) is nearby.
What is there to do at Pillows Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Pillows Hotel?
Yes, there's an onsite restaurant, Pillows Hotel Cafe.
What's the area around Pillows Hotel like?
Pillows Hotel is a short 3-minute walk from Osmeña Fountain Circle and 4 minutes' walk from Cebu Doctor's University Hospital. Travelers say this hotel is in a good location.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.3/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

4/10 Fair

The hotel has the bare minimum. The facilities and amenities are super old and degraded. The towels are very used. The shower drying towel was in shreds and dirty. The AC was super old. The sheets were clean but very old. The room smelled. They didn’t have sink soap, as they directed me to use the shower get that was fixed in the wall in the shower. Constant smell from the kitchen downstairs. And the area is terrible.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Malou, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Definitely not worth the price. "King" bed was 2 twins pushed together, not very comfortable. Hot water went out twice, water kept leaking in the bathroom. Noisy construction in the adjacent parking garage that sent exhaust through the vents. Ant problem, couldn't leave food out at all. Breakfast was bland. Staff was friendly and helpful, but that's about the only upside.
Kris, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent and cheap
Reasonable hotel but quite basic. Close to Robinsons Mall at The centre of Cebu with lots of eating places to choose from and a reasonable spit to be based for tours
Phill, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Stuart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big cold room with no view.
Neal Gerard, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The staff were very polite and helpful.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Charissa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice enough
Nice enough. Cheap but basic with nice front staff.
Chris, 3-night trip
Verified Hotels.com guest review

4/10 Fair

I asked for two days to get a second key to no prevail. I had to have housekeeping let me in to my room. The first key was used to keep air conditioning on it was super hotel and no ventilation. The window had an awesome view of the utIlity corridor which was extremely hot as well. Strange odor in room as well and I got sick after two days. I think something was bad in hotel. I never get sick felt fine next day. The food was good and would recommend the breakfast . Loved the black rice and thick bacon.
Robert, 2-night trip with friends
Verified Expedia guest review