Guests
All properties in San Pedro Cholula, Puebla, Mexico

Hotel Calli Quetzalcoatl

3-star hotel with spa, near Great Pyramid of Cholula

  • Free WiFi in lobby
From
P1,462

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  • Outdoor Pool
  • Outdoor Pool
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1 / 52Outdoor Pool
Portal Guerrero 11, San Pedro Cholula, 72760, PUE, Mexico
7.6.Good.
  • Good place to stay

    Mar 30, 2021

  • El staff muy serviciables y hamables, tambien tienen Netflix a si puedes disfrutar…

    Mar 5, 2021

See all 92 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Quiet
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 40 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Seasonal outdoor pool

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Cholula Centro
  • Great Pyramid of Cholula - 10 min walk
  • Museo de la Ciudad de Cholula - 2 min walk
  • Plaza de la Concordia - 3 min walk
  • San Gabriel Convent - 5 min walk
  • La Barrica Museum - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room
  • Basic Suite
  • Room
  • Triple Room

What’s around

Landmarks

  • In Cholula Centro
  • Great Pyramid of Cholula - 10 min walk
  • Museo de la Ciudad de Cholula - 2 min walk
  • Plaza de la Concordia - 3 min walk
  • San Gabriel Convent - 5 min walk
  • La Barrica Museum - 9 min walk
  • La Virgen de los Remedios Sanctuary - 11 min walk
  • University of the Americas Puebla - 17 min walk
  • Container City - 19 min walk
  • Francisco Pelaez Ethnobotanical Garden - 37 min walk
  • Tonantzintla Church - 2.6 mi / 4.2 km

Getting around

  • Hermanos Serdan Intl. Airport (PBC) - 15 min drive
  • Puebla–Cholula Tourist Train Terminal - 13 min drive
  • Airport shuttle (surcharge)
map
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Portal Guerrero 11, San Pedro Cholula, 72760, PUE, Mexico

At a glance

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 2:30 PM-6:30 AM
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (MXN 100 per day)
  • Wheelchair-accessible parking on site
  • Free offsite parking within 262 ft from 7:00 PM to 1:30 PM; reservations required

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • Full-service spa

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Plasma TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Peregrinos 11 - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MXN 95.00 for adults and MXN 80.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1900

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 100 per day

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 9:30 AM to 9:00 PM
  • The seasonal pool is open from April to April
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Casa Calli Hotel Restaurante Cholula
  • Casa Calli Hotel Restaurante San Pedro Cholula
  • Hotel Calli Quetzalcoatl Hotel
  • Casa Calli Hotel Restaurante Spa
  • Hotel Calli Quetzalcoatl San Pedro Cholula
  • Hotel Calli Quetzalcoatl Hotel San Pedro Cholula
  • Casa Calli Restaurante Cholula
  • Casa Calli Restaurante San Pedro Cholula
  • Casa Calli Restaurante Pedro

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Calli Quetzalcoatl does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 100 per day.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:30 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:30 PM - 6:30 AM. Check-out time is 12:30 PM.
  • Yes, Peregrinos 11 offers international cuisine. Nearby restaurants include central Mezcaleria (3-min walk), la Casa de Frida (5-min walk), and Meson Garibaldi Poblano (5-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1900.
  • Hotel Calli Quetzalcoatl has a spa and a seasonal outdoor pool, as well as a garden.
7.6.Good.
  • 6.0.Good

    No wash cloths, only towels. Lots of cleaning type noise during the night. Expedia.com had said there was a shuttle to the airport but there was not. Please leave 2 water bottles when there are 2 guests. But overall ok.

    2 night family trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was great! I would highly recommend! They did everything possible to accommodate our needs and they succeeded.

    Francisco, 1 night family trip, Sep 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exelent llocation. Very good staff.quiet place, i will recomend.

    Patricia, 1 night family trip, Aug 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The location in the historic center could not be better. Customer service staff is excellent. There are screens on the windows. Rooms have variety, not all alike in a price category. Our first room was on lower level in back and was musty. Water comes up from the ground through the walls in Mexico so this is common. We moved upstairs where we had air and lots of light. Staff was most accommodating. They took us to see the rooms currently available and offered to let us move later in the day when there were more rooms cleaned. If we didn't like the second room they encouraged us to let them know as they wanted us to be satisfied. The rooms featured a comfy bed, quick hot water, a good shower, and furniture in good repair. Internet was good. Televisions were new with limited cable channels and no local channels. There were no drawers but there was a large closet with a bar for clothes, two shelves below, and one above. This provided a lot of space for luggage and possessions. There is bottled drinking water. Doors opened with a tap card which had to be reset a couple times. Staff were cheery and quick in helping. Though the portales at the entry of the hotel are full of restaurants I suggest wandering a block west along Hidalgo to a restaurant used by locals called El Porton or a block further to the traditional market where I recommend both the quesadillas on blue corn made as you watch or Cemitas Lupita. The market is a cultural experience not to be missed.

    5 night romance trip, Aug 7, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean & friendly. Well located. Our room was in the back, through a back corridor, very dump.

    2 night family trip, Apr 22, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Extremely cold room. No heat source. The shower was not great, barely any water came out. It was a great location and they did have nice towels.

    2 night romance trip, Jan 8, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Cuartos muy fríos; sin agua caliente de lavabo

    JOSE, 2 night trip, Nov 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Buen lugar económico para descanso de trabajo

    Está bien para descansar, cómodo y sin problemas de agua caliente, el estacionamiento es de pago a la vuelta del hotel, tiene precios especiales por convenio pero es un gasto extra ($100 la noche de 7pm a 10am). El Wifi bien en la habitación que me tocó y la ubicación excelente en la plaza central

    GUILLERMO DE J, 2 night business trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    El estacionamiento lejos, no te ayudan con el traslado de maletas e incluso tienes que ir al hotel por un boleto y luego llevarlo al estacionamiento en lugar que el hotel se haga cargo. Las instalaciones en las fotos se ven bien pero en realidad las fotos están retocadas, es un hotel bastante anticuado, se nota que no lo han renovado… instalaciones viejas y sin mantenimiento. Las camas no son Queen Size como prometen, solo matrimoniales y sus sabanas son escasas considerando la temperatura de Cholula.

    1 night family trip, Aug 3, 2021

    Verified Expedia guest review

  • 8.0.Very good

    El control remoto de la pantalla se debía apuntar totalmente abajo de la misma porque dd lejos no servía el control. Y la clave del wifi tampoco servía

    1 night family trip, Jul 31, 2021

    Verified Expedia guest review

See all 92 reviews