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Wyndham Surabaya City Centre

4.5 star property
Luxury hotel in Surabaya with spa and outdoor pool

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Wyndham Surabaya City Centre

Photo gallery for Wyndham Surabaya City Centre

Exterior
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Restaurant
Meeting facility

Overview of Wyndham Surabaya City Centre

8.4 out of 10 Very Good
8.4/10 Very Good

Property highlights

  • Spa
  • Pool
  • Gym
  • Free WiFi
  • Free parking
  • Airport transfer
Map
Jalan Basuki Rahmat No. 67-73, Surabaya, East Java, 60271
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 9 meeting rooms
  • Airport shuttle
  • Area shuttle
Feel at home
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer

Room options

Superior Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • 283 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Non Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (Suite Room)

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking (Suite Room)

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 1 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 38 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Tandes Station - 14 min drive
  • Surabaya Gubeng Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Green leaf - 11 min walk
  • Boncafe - 4 min walk
  • HolyCow - 4 min walk
  • X.O Suki - 9 min walk
  • Sea Monsters - 18 min walk

About this property

Wyndham Surabaya City Centre

Wyndham Surabaya City Centre offers an airport shuttle (available 24 hours) for IDR 295000 per vehicle one way. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 292 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age: 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • 9 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 295000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for IDR 363000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre Surabaya
Surabaya Wyndham Surabaya City Centre Hotel
Hotel Wyndham Surabaya City Centre
Wyndham Surabaya City Centre Surabaya
Pullman Surabaya City Centre
Wyndham Hotel
Wyndham
Wyndham Surabaya City Centre
Wyndham Surabaya City Surabaya
Wyndham Surabaya City Centre Hotel
Wyndham Surabaya City Centre Surabaya
Wyndham Surabaya City Centre Hotel Surabaya

Frequently asked questions

Does Wyndham Surabaya City Centre offer free cancellation for a full refund?
Yes, Wyndham Surabaya City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wyndham Surabaya City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Wyndham Surabaya City Centre?
Yes, there's an outdoor pool.
Are pets allowed at Wyndham Surabaya City Centre?
Sorry, pets aren't allowed.
Is parking offered on site at Wyndham Surabaya City Centre?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Wyndham Surabaya City Centre?
Yes, an airport shuttle is available. The charge is IDR 295000 per vehicle one way.
What are the check-in and check-out times at Wyndham Surabaya City Centre?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Wyndham Surabaya City Centre and nearby?
Wyndham Surabaya City Centre has a spa and an outdoor pool, as well as a health club.
Are there restaurants at or near Wyndham Surabaya City Centre?
Yes, there's an onsite restaurant.
What's the area around Wyndham Surabaya City Centre like?
Wyndham Surabaya City Centre is in the heart of Surabaya, a short 5-minute walk from Tunjungan Plaza and 14 minutes' walk from Surabaya Plaza Shopping Mall.

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