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Mercure Quemado Resort

Photo gallery for Mercure Quemado Resort

Exterior
On the beach
On the beach
On the beach
2 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Mercure Quemado Resort

UNESCO Sustainable Travel Pledge

Mercure Quemado Resort

4.0 star property
Al Hoceima beachfront hotel with 2 outdoor pools and spa

7.2/10 Good

114 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Place Mohamed V, Al Hoceima, 32000

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Al Hoceima (AHU-Charif Al Idrissi) - 22 min drive
  • Airport drop-off service

Restaurants

  • La Belle Vue - 9 min walk
  • Hotel La Perla - 11 min walk
  • Lunamar Express - 11 min walk
  • Miramar - 13 min walk
  • Cafe Miramar - 13 min walk

About this property

Mercure Quemado Resort

Mercure Quemado Resort is a great choice for your beach stay in Al Hoceima. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and detox wraps. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a nightclub, a fitness center, and a sauna. Fellow travelers like the helpful staff.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's pool

What to do

  • On the beach
  • Pool table

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, detox wraps, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 14 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 120 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 1000 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MAD 150 per pet, per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Mercure Quemado
Mercure Quemado Al Hoceima
Mercure Quemado Resort
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel
Mercure Quemado Resort Al Hoceima
Mercure Quemado Resort Hotel Al Hoceima

Frequently asked questions

Does Mercure Quemado Resort offer free cancellation for a full refund?
Yes, Mercure Quemado Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Quemado Resort?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at Mercure Quemado Resort on December 6, 2022 start from P 4,954, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Quemado Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Quemado Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Mercure Quemado Resort?
Yes, cats and dogs are welcome. There's a charge of MAD 150 per pet, per day.
Is parking offered on site at Mercure Quemado Resort?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Mercure Quemado Resort?
Yes, a shuttle from the hotel to the airport is available. The charge is MAD 1000 per vehicle.
What are the check-in and check-out times at Mercure Quemado Resort?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Mercure Quemado Resort and nearby?
Mercure Quemado Resort has 2 outdoor pools, a nightclub, and a spa, as well as a steam room and a garden.
Are there restaurants at or near Mercure Quemado Resort?
Yes, there's an onsite restaurant. Nearby restaurants include La Belle Vue (9-min walk), Hotel La Perla (11-min walk), and Lunamar Express (11-min walk).
Does Mercure Quemado Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Quemado Resort like?
Mercure Quemado Resort is a short 1-minute walk from Quemado Beach and 5 minutes' walk from Al Hoceima Marina.

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

7.1/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.5/10

Eco-friendliness

8/10 Very Good

Love the hotel but a lot of disappointments
The front desk service was top.. Love the welcoming smile, the room was clean spacious, The only negative about the room is the balcony floor all loose or maybe damage and it os a lit scary to walk on it. Same outside the hotel by the restaurant sitting area... Also online the hotel advertising a long list of free services like hair, pedicure and manicure services and they are not free st all....But the biggest problem we encounter at this beautiful hotel is the Restaurant service, starting with it is a big restaurant and bar that only have 2 servers one for the restaurant and one for the Bar that also served outside sitting area,, I think his name is Hamza, he does an amazing service, it is a huge area and he does all well, the food are bacic dishes and they all are very over priced, 35 dhs for a small can of soda, that is just to me tion some, breakfasts was free we order at the room, both days was a simple breakfast not napkins, nott utensils, only one cup of tea per person, I asked for black coffee both days they bring me coffee with milk and both days called back and I asked to please replace the lady that answer said sorry they will bring it to you now.... Sadly 2 weeks after I left the hotel I still waiting for the coffee... So restaurant manager need to step up and check what is going on in his restaurant.I asked to speak to the manager and was not available..so I am writing this review and I wish they improve the situation. the beach is not private and is full.
Consuelo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Zineb, 2-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ahlam, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rachid, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Mohamed, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
bon service, vue exceptionnelle et personnel sympathique
3-night trip
Verified Hotels.com guest review

2/10 Poor

El Mahjoub, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Zouheir, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review