Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211
Room options
About this area
What's nearby
Nagoya Hill Mall - 11 min drive
Harbor Bay Ferry Terminal - 18 min drive
Batam Centre Ferry Terminal - 16 min drive
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
Singapore Changi Airport (SIN) - 15.3 miles/24.7 km
Seletar Airport (XSP) - 22.1 miles/35.6 km
Free airport shuttle
Restaurants
Roasteree - 4 min walk
Sushi Tei - 6 min walk
Teras Cafe - 8 min walk
Sederhana Restaurant - 13 min walk
Acia Ikan Bakar - 14 min walk
Map
About this property
Batam City Hotel
A great choice for a stay in Batam, Batam City Hotel features a free airport shuttle. Guests can indulge in massages, and Edelweiss serves international cuisine. Also, this hotel is 4.1 mi (6.7 km) from Batam Centre Ferry Terminal.
Languages
English, Indonesian
At a glance
Hotel size
79 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age - 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired Internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Restaurant
Room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Facilities
Built in 2014
Garden
Accessibility
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Languages
English
Indonesian
Room amenities
Freshen up
Hair dryer (on request)
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Edelweiss - This buffet restaurant specializes in international cuisine.
Fees & policies
Policies
<p>This property accepts credit cards.</p>
Also known as
Batam City Hotel
Batam City Hotel Indonesia
Batam City Hotel Hotel
Batam City Hotel Batam
Batam City Hotel Hotel Batam
Frequently asked questions
Does Batam City Hotel offer free cancellation for a full refund?
Yes, Batam City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Batam City Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Batam City Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Batam City Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Batam City Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Batam City Hotel and nearby?
Batam City Hotel has a garden.
Are there restaurants at or near Batam City Hotel?
Yes, Edelweiss offers international cuisine. Nearby restaurants include Roasteree (4-min walk), Sushi Tei (6-min walk), and Teras Cafe (8-min walk).
What's the area around Batam City Hotel like?
Batam City Hotel is a short 18-minute walk from Nagoya Hill Mall and 11 minutes' walk from Grand Batam Mall.
Reviews
7.6
Good
We verify reviews to ensure the traveler booked with Expedia Group. Travelers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
July 18, 2017
Lim
Lim, 2-night romance trip
Verified Hotels.com guest review
8/10 Very Good
June 25, 2017
A nice short getaway
Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Shirley
Shirley, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
June 24, 2017
Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Chee Khim
Chee Khim, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
March 19, 2017
Staff made mistake and put blame on guest
Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!
Jacq
Verified Expedia guest review
8/10 Very Good
February 3, 2017
Nice hotel near to BCS mall
Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.
Xeria
Verified Expedia guest review
2/10 Poor
December 20, 2016
Worst hotel ever
I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned
usn sailor
Verified Expedia guest review
8/10 Very Good
December 4, 2016
nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff
Verified traveler
Verified Expedia guest review
8/10 Very Good
November 12, 2016
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
September 14, 2016
It a clean hotel
I am stay there few times, it good location and free shuttle one way.
