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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Santa Croce

Hotel with restaurant, near Quinta Avenida

  • Free WiFi

Image gallery

  • Deluxe Double Room, 1 Queen Bed - Guest Room
  • Deluxe Double Room, 1 Queen Bed - Guest Room
  • Penthouse with Private Balcony and Pool - Private pool
  • Family Room - Living Area
  • Deluxe Double Room, 1 Queen Bed - Guest Room
Deluxe Double Room, 1 Queen Bed - Guest Room. Image 1 of 59.
1 / 59Deluxe Double Room, 1 Queen Bed - Guest Room
10 av. N, entre calle 14 N y 14, Playa del Carmen, 77710, QROO, Mexico
6.6.Good.
  • Great location. Nothing fancy but great place to sleep. Very clean and ac works great. Staff is excellent. Everything is within walking distance

    Oct 26, 2018

See all 15 reviews
  • Free WiFi
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 10 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle

For families

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Cable TV service
  • Flat-panel TV

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room
  • Room
  • Family Room
  • Penthouse with Private Balcony and Pool
  • Deluxe Double Room, 1 Queen Bed

Location

10 av. N, entre calle 14 N y 14, Playa del Carmen, 77710, QROO, Mexico
  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 7 min walk

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 14 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk
  • Playacar Golf Club - 38 min walk
  • Punta Esmeralda Beach - 39 min walk
  • Plaza Las Americas - 41 min walk
  • Calle Corazón - 3 min walk
  • Quinta Alegría Shopping Mall - 3 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 2 PM-10:30 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Tours/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer

More

  • Daily housekeeping

Special features

Dining

Santa croce - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • Hotel Adventure Experience playa del carmen
  • Hotel Santa Croce Playa del Carmen
  • Hotel Santa Croce Hotel Playa del Carmen
  • Hotel Adventure Experience
  • Adventure Experience playa del carmen
  • Hotel Santa Croce Hotel
  • Hotel Adventure Experience

Optional extras

Full breakfast is offered for an extra charge of MXN 110 for adults and MXN 110 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way)

Airport shuttle service for children costs MXN 0

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Santa Croce does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Sorry, there's no onsite parking at Hotel Santa Croce.
  • Yes, pets are welcome, with a limit of 2 per room.
  • You can check in from 2 PM - 10:30 PM. Check-out time is 11 AM.
  • Yes, santa croce offers Italian cuisine. Nearby restaurants include La Famiglia (3-min walk), Bella Italia Pizzeria (3-min walk), and Blue Lobster (3-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 1200 per vehicle one-way.
6.6.Good.
  • 2.0.Poor

    Pésimo servicio, me negaron mi reservación porque la persona que entregaba las llaves no estaba en el hotel, y fue muy grosero su trato

    Alejandro, 1 night trip, Aug 8, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Kunde inte betala med kort då kortläsaren var trasig. Vilket betyder att nätterna inte registreras Eftersom stranden var helt stängd pga pandemin,så tänkte vi att det finns

    Mia, 5 night trip, Jul 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    El lugar bonito y bien ubicado para el precio. Deben mejorar el check in

    1 night romance trip, Jun 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy bien, queda muy cerca de todo, buena ubicación .

    3 night family trip, Feb 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Me gusto lo cercano a donde se aborda el ferri y que hay comercios cerca del lugar. No me gusto que el baño de la regadera no tuviera puerta oh cortina.

    Rafael, 2 night trip, Nov 27, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Fatal

    El precio cobrado casi fue el doble que el anunciado, muy caro para su nivel de servicio y no había gente para recibir de 11 de la noche a 6 de la mañana, un engaño

    Antonio, 1 night family trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Buen lugar para hospedarse

    Cerca de la 5a avenida, se me complicó un poco localizarlo porque no tiene mucha señalización, el lobby es muy modesto. La habitación en la que me quedé estaba muy cómoda y se podía descansar sin problema. Quisiera comentar que tuve problemas en la reservación porque me cobraron dos veces y la resolución tardó un poco, fuera de eso me agradó el hotel.

    Luis, 4 night trip, Sep 14, 2018

    Verified Expedia guest review

  • 4.0.Fair

    No lo recomiendo

    En general mal el hotel mala información en recepción, habitaciones con muy mal aspecto en general sabanas muy feas etc.

    Mario humberto, 1 night romance trip, Aug 28, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Ni aunque costara 100 pesos la noche , regresaria

    La regadera olía a orines , al bañarse el agua salía hasta el dormitorio , los colchones súper viejos y todo estaba muy sucio !!!

    omar, 1 night trip, Aug 5, 2018

    Verified Expedia guest review

  • 8.0.Very good

    En muy buen lugar

    Esta en un lugar muy céntrico, los cuartos muy cómodos y me gusto mucho el servicio del personal son muy amables

    2 night trip, Aug 3, 2018

    Verified Expedia guest review

See all 15 reviews